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    Crowne Plaza Hotel Dallas Downtown

    1015 Elm St, Dallas, TX 75202-3126
    +1 877-859-5095
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    2017-12-31 2018-01-01
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     3 people are viewing this hotel
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    US$254
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    Traveller (264)
    Room & Suite (144)
    Dining (32)
    Overview
    • Excellent35%
    • Very good23%
    • Average21%
    • Poor11%
    • Terrible10%
    Travellers talk about
    “west end” (46 reviews)
    “jfk museum” (26 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
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    Rooms
    Dec 31Jan 1
    |
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,339)
    There are newer reviews for Crowne Plaza Hotel Dallas Downtown
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    11 - 15 of 1,262 reviews

    Reviewed 3 weeks ago

    This was a useful central base for a 4 day tourist visit to Dallas as a last part of a longer holiday. It was booked on a room only basis. The hotel is located in the centre of Dallas and serves as a good location...More

    Thank Whitewash1970
    Response from Matthew K, Manager at Crowne Plaza Hotel Dallas DowntownResponded 3 weeks ago

    I'm glad you could come stay with us and it's wonderful hearing you enjoyed our location in the heart of downtown. It's also great hearing your stay here was comfortable. Your feedback is appreciated and if you'd ever want to stay with us again, we...More

    Reviewed 4 weeks ago via mobile

    The hotel service was good and so are the bed. Comfy bed and clean. Adequate size bathroom and shower. Do expect some musty smell in the hallway. Its dated n in need of refurbishment. Given all that, its location is great to walk to the...More

    Thank limedrink2345
    Response from Matthew K, Manager at Crowne Plaza Hotel Dallas DowntownResponded 3 weeks ago

    I'm glad you had such a comfortable stay with us, and it's great to know you were pleased with our friend service. I hope that measn you'll keep us in mind the next time you're looking to stay in Dallas. Best, Michael Renner

    Reviewed 4 weeks ago

    We had a wonderful experience spending our 10th anniversary at the Crowne Plaza, Dallas. Very friendly staff members, Neka and Mike, greeted us at the front desk. When they heard it was our anniversary, they were so excited for us. When we asked, they gave...More

    Thank meirnan
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 4 weeks ago

    Dear Meirnan, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your five star experience. We appreciate the feedback and wish you many happy returns. Sincerely, Brian Angerer Assistant General Manager Crowne Plaza Dallas Downtown

    Reviewed 4 weeks ago

    The comments posted are accurate. Location is great but the facilities are dated as is the decor. Staff was pleasant but not as engaged as I would have preferred The staff was amazingly uninformed regarding nearby dining options and the like. Coordination with the shuttle...More

    Thank michael a
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 4 weeks ago

    Dear Michael A, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your opinion. We appreciate the feedback and sorry if you felt our staff was uniformed regarding nearby dining options. Thank you again for staying and we wish...More

    Reviewed 4 November 2017 via mobile

    the location of this hotel is good. in walking distance are the kennedy memorial and the street where jfk was murdered. the check-inn was not really friendly we had a room on the 19.floor and we could hear the noise from the street. safe did...More

    Thank 13hawaii
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 6 November 2017

    Dear 13hawaii, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback and wish you the best. Sincerely, Brian Angerer Assistant General Manager Crowne Plaza Dallas Downtown

    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$95 - US$231 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 293
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Priceline, Travelocity, Hotels.com, Hotwire, Orbitz, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your Crowne Plaza Hotel Dallas Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Dallas >
    • Downtown Dallas
    • Also Known As
    • Dallas West End Hotel ,
    • West End Hotel Dallas ,
    • West End Dallas
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    Traveller (264)
    Room & Suite (144)
    Dining (32)
    Pool & Beach (26)
    Hotel & Grounds (185)
    Bathroom (12)
    Business Centre & Event Rooms (12)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    Tayl50
    27 November 2017|
    AnswerShow all 2 answers
    Response from EdJack | Reviewed this property |
    Look at the cancellation policy for your reservation. It should state the cancellation policy.
    0
    Votes
    Lorrie W
    30 September 2017|
    AnswerShow all 3 answers
    Response from rhiannadow4 | Reviewed this property |
    No, it will not. We went to the Cowboys stadium actually. The hotel shuttle only does a 3 mile radius.
    1
    Vote
    Cathy W
    20 September 2017|
    AnswerShow all 6 answers
    Response from rhiannadow4 | Reviewed this property |
    They do hold 50/night on a credit card for damages and things like that.
    1
    Vote
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