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    Crowne Plaza Hotel Dallas Downtown

    1015 Elm St, Dallas, TX 75202-3126
    +1 877-859-5095
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    2017-12-24 2017-12-25
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    Savings alert: 40% below average rate

    The price you found is 40% lower than this hotel's average rate of US$118/night.

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    US$88
    US$71
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    Traveller (264)
    Room & Suite (144)
    Dining (32)
    Overview
    • Excellent35%
    • Very good23%
    • Average21%
    • Poor11%
    • Terrible10%
    Travellers talk about
    “west end” (46 reviews)
    “jfk museum” (26 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,339)
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    271 - 275 of 1,262 reviews

    Reviewed 14 June 2016

    I would say the best thing about this hotel is its location and thats about it as you are walking distance to all the historical in Dallas. As for the hotel its-self it is very dated, the breakfast room is so dark it gives a...More

    Thank Lizzie H
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 25 June 2016

    Dear Lizzie H, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We are sorry if the card that was billed as the deposit on the account for your advanced purchase reservation was not the card you...More

    Reviewed 13 June 2016 via mobile

    My family stayed here on June 12, 2016 passing through going to San Antonio. When we first arrived we were very disappointed due to the fact that we couldn't use the pool because of a pool party. However the security officer L'J and desk clerk...More

    Thank mistyriley44
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 18 June 2016

    Dear mistyriley44, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your five star experience. We are so glad to hear that James and L'J were able to turn an unfortunate experience due to weather into a positive example...More

    Reviewed 13 June 2016 via mobile

    We dropped out bags early to head out around Dallas. The location to see the city was ok. It was a bit tougher area of town. The DART is located right behind the hotel if you plan on using that mode of transportation. The room...More

    Thank Rebecca M
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 14 June 2016

    Dear Rebecca M, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback and are so very sorry that you were disappointed in our area of Downtown Dallas, the historic West-End District. Thank you...More

    Reviewed 11 June 2016 via mobile

    This hotel is great because it is a walk or 5-10 minute cab ride from most tourist hot spots. However, if you want to be in the midst of where more people eat and walk, I'd recommend you to stay somewhere uptown. Besides location, everyone...More

    Thank Christina H
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 14 June 2016

    Dear Christina H, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback. Sincerely, Brian Angerer Director of Front Office Operations Crowne Plaza Dallas Downtown

    Reviewed 8 June 2016 via mobile

    We chose The Crowne Plaza because of the rates so shame on us, you get what you pay for. Let me begin by saying that we don't mind an older hotel. The Lobby is very nice and the room decor is nice and modern and...More

    Thank Kimberlyj H
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 11 June 2016

    Dear Kimberlyj H, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your opinion of our property. We appreciate the feedback and are so sorry that you felt our rooms are out of date and had a musty smell...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$101 - US$232 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 293
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Priceline, Booking.com, Hotels.com, Travelocity, Expedia, Orbitz, Hotwire, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Crowne Plaza Hotel Dallas Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Dallas >
    • Downtown Dallas
    • Also Known As
    • Dallas West End Hotel ,
    • West End Hotel Dallas ,
    • West End Dallas
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    Traveller (264)
    Room & Suite (144)
    Dining (32)
    Pool & Beach (26)
    Hotel & Grounds (185)
    Bathroom (12)
    Business Centre & Event Rooms (12)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    Tayl50
    27 November 2017|
    AnswerShow all 2 answers
    Response from EdJack | Reviewed this property |
    Look at the cancellation policy for your reservation. It should state the cancellation policy.
    0
    Votes
    Lorrie W
    30 September 2017|
    AnswerShow all 3 answers
    Response from rhiannadow4 | Reviewed this property |
    No, it will not. We went to the Cowboys stadium actually. The hotel shuttle only does a 3 mile radius.
    1
    Vote
    Cathy W
    20 September 2017|
    AnswerShow all 6 answers
    Response from rhiannadow4 | Reviewed this property |
    They do hold 50/night on a credit card for damages and things like that.
    1
    Vote
    Room Tips
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