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2017-10-29 2017-10-30
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    Crowne Plaza Hotel Dallas Downtown

    1015 Elm St, Dallas, TX 75202-3126
    +1 877-859-5095
    Hotel website
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    Lowest prices for your stay
    2017-10-29 2017-10-30
     4 people are viewing this hotel
    US$118
    US$110
    SAVE US$8
    US$118
    US$110
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    US$118
    US$110
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    Traveller (261)
    Room & Suite (144)
    Dining (32)
    Overview
    • Excellent36%
    • Very good23%
    • Average21%
    • Poor10%
    • Terrible10%
    Travellers talk about
    “west end” (46 reviews)
    “jfk museum” (25 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Crowne Plaza Hotel Dallas Downtown
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    Write a Review
    Reviews (1,313)
    There are newer reviews for Crowne Plaza Hotel Dallas Downtown
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    361 - 365 of 1,238 reviews

    Reviewed 26 October 2015 via mobile

    We were in town for a football game and this was the perfect location. Close enough to sightseeing and nightlife. We went out on Halloween and ended back at the club in the hotel since nothing else looked as fun. We took uber or walked...More

    1  Thank Erica C
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 28 October 2015

    Dear Erica C, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your five star experience. We appreciate the feedback and are glad you had such a great time. Thank you again for staying with us and we wish...More

    Reviewed 19 October 2015

    I think the other reviewers hit the nail on the head when they wrote that the hotel is tired and outdated. I travel a lot for business and I am generally forgiving of older hotels, but there was just something else about the Crowne Plaza...More

    3  Thank amandaelsewhere
    Response from Matthew K, Manager at Crowne Plaza Hotel Dallas DowntownResponded 24 October 2015

    Sorry your stay didn't meet your standards, Amanda. It definitely sounds like our service and maintenance teams weren't as efficient or knowledgeable as I'd normally expect, and I apologize for the added discomfort. I'm doing my best to correct these issues as soon as I...More

    Reviewed 14 October 2015

    We stayed here two nights. Check inn staff friendly. There seemed to be a lot of people hanging around outside the Hotel who were not staying there. There is a night club next to the Hotel which seemed to attract young noisy people. The Hotel...More

    1  Thank Helen C
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 15 October 2015

    Dear Valued Guest, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your opinion. We appreciate the feedback and will are sorry you were unhappy with your stay and accomodations with us. We will look into all of the...More

    Reviewed 11 October 2015

    This is the first one-star review I have given on Trip Advisor, but this hotel is horrible. It is located on the outskirts of downtown in a sketchy area. I did not feel safe in the hotel, even though it required a hotel key card...More

    2  Thank KatieBelle24
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 12 October 2015

    Dear KatieBelle24, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your opinion. We appreciate the feedback and will are sorry you were unhappy with your stay and accomodations with us. We will look into all of the issues...More

    Reviewed 10 October 2015

    The rooms we booked all had a bit of an odd smell - from musty to heavy cleaning products. We sat in the restaurant for a bit before discovering a cockroach on the table and promptly leaving. The main features in my opinion included the...More

    1  Thank Chris S
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 12 October 2015

    Dear Chris S, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your opinion. We appreciate the feedback and will are sorry you were unhappy with your stay and accomodations with us. We will look into all of the...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Dry Cleaning
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$118 - US$282 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 293
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, IHG, Booking.com, Priceline, Orbitz, TripOnline SA, Cancelon, Hotwire, HotelQuickly and getaroom.com so you can book your Crowne Plaza Hotel Dallas Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Dallas >
    • Downtown Dallas
    • Also Known As
    • Dallas West End Hotel ,
    • West End Hotel Dallas ,
    • West End Dallas
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    Traveller (261)
    Room & Suite (144)
    Dining (32)
    Pool & Beach (26)
    Hotel & Grounds (182)
    Bathroom (12)
    Business Centre & Event Rooms (12)
    Nearby
    The Fairmont Dallas
    2,070 reviews
    .56 km away
     
    Hyatt Regency Dallas
    4,079 reviews
    .75 km away
     
    Magnolia Hotel Dallas Downtown
    3,397 reviews
    .41 km away
     
    Omni Dallas Hotel
    6,925 reviews
    .64 km away
     
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    Nearby Attractions
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    .48 km away
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    Ask a question
    Questions & Answers
    Lorrie W
    30 September 2017|
    AnswerShow all 3 answers
    Response from rhiannadow4 | Reviewed this property |
    No, it will not. We went to the Cowboys stadium actually. The hotel shuttle only does a 3 mile radius.
    1
    Vote
    Cathy W
    20 September 2017|
    AnswerShow all 6 answers
    Response from rhiannadow4 | Reviewed this property |
    They do hold 50/night on a credit card for damages and things like that.
    1
    Vote
    maryhmcdow
    18 July 2017|
    AnswerShow all 2 answers
    Response from Hunter R | Reviewed this property |
    The pool is on the top floor and yes it is a rooftop pool but it is very out dated/A bit rundown. I'm not sure where the fitness center is I did not visit the fitness center.
    0
    Votes
    Room Tips
    "Book early to get a good rate"
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    "Choose a different property"
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    "I’m not sure how you would accomplish this."
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    "all the same. all are good rooms"
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