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Sheraton Suites Market Center

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Sheraton Suites Market Center
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499 Reviews from our TripAdvisor Community

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Showing 485: English reviews
Rotterdam, New York
Reviewed 1 week ago via mobile

I typically stay at the Sheraton when I stay in Dallas. The staff is very friendly and the rooms are clean. The hotel is renovating right now but I didn't experience any noise. The bar and restaurant has a great breakfast. The dinner menu is limited but it's a great atmosphere to sit and have a few drinks. I would...

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Helpful?
Thank sehill23
Cessnock, Australia
Reviewed 1 week ago

We stayed at this hotel for 5 days, great location handy to town. Restaurants in walking distance. Rooms were very clean and large. Staff were very helpful and friendly.Would definitely stay here again.

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Helpful?
Thank trisha163
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings trisha163, Thank you for staying with us. We certainly appreciate the feedback regarding your stay with us. I am glad to hear that you enjoyed your stay with us and that the staff was friendly and helpful. Thank you for your comments and I hope that we have the opportunity to welcome you back again soon. Regards, Volkan Tekinkoc

Sacramento, California
Reviewed 2 weeks ago

I am finishing up a three-week stay here for business related training. I travel all over the U.S. on business and stay in some really swanky hotels, but I have never experienced the level of customer service that I have during my stay here. Every single employee that I have encountered here is very pleasant and frequently asks if there...

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Helpful?
Thank tawptool
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings tawptool, Thank you for staying with us, I truly appreciate your feedback. Thank you for taking the time in telling us about your stay. I will surely share the thank you to the team and of course to Jeremy. We are excited about the updates to the hotel and of course as you mentioned to the area. There are...

Independence, Kentucky
Reviewed 3 weeks ago via mobile

This has to be one of the worst hotels I have stayed in. Unable to control room temperature, dirty stained floors, wall, and uncomfortable bed. Front desk staff told us all they could do was bring more blankets for my wife, the room temperature never would raise above 67 degrees. Overall, when I come back to Dallas (which will be...

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Helpful?
Thank medic3622
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings medic3622 Thank you for staying with us. I certainly appreciate your feedback regarding your stay with us. I would like to express my apologies that your stay did not go as expected with us. I can assure you that this issue regarding the temperature is not common and we have resolved this. We are about to start major updates...

Jeffersonville, Georgia
Reviewed 29 October 2016 via mobile

We traveled to Dallas to attend a wedding and chose this hotel is because it is near the venue at Jefferson Towers Events. We had a balcony room with (parking lot) city view. Even with the freeway noise I loved it! The full moon rising over the World Trade Center was stunning. Our (king) room was nice, the bed was...

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Helpful?
Thank S_Wood31044
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings S_Wood31044, Thank you for staying with us. I am glad to hear that you enjoyed your stay with us and that you got to take advantage of some of the amenities here at our property. Its nice to hear that you enjoyed the breakfast, our team in the restaurant put together a fantastic breakfast. I appreciate the comments regarding...

Reviewed 24 October 2016 via mobile

The hallways stink !! And the service not so good . It used to be nice but needs a complete overall .. ASAP Rooms are decent but I would not call it Sheraton property at all .. its close to market so I stay there but not anymore

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Helpful?
Thank Shikha P
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings Shikha P, Thank you for staying with us. I am truly sorry to hear that your stay was not as good as it has been in the past. I would like to inform you that renovations have begun to the hotel and guest rooms and hallways will be coming very soon. We certainly appreciate your feedback and I hope...

Dallas, Texas
Reviewed 14 October 2016

Generally not impressed. Nice lobby and restaurant/bar area. And good location. But rooms were old, outdated and not comfortable. Bathroom sink was stopped up. Bathroom Vanity was old, not in good shape at all. Service to room was skipped one day and when we called, we only got towels.

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Helpful?
Thank MarkPurdue
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings MarkPurdue, Thank you for staying with us and I do apologize that the stay did not meet your expectations. I can assure you that this is not common for our property and we will look into this immediately. I appreciate you sharing your feedback with us. During your next trip to Dallas I hope that we have the opportunity...

Sacramento, California
Reviewed 12 October 2016

I stayed at this property for nearly three weeks during some recent training I accomplished in Dallas. I must say, I was blown away at the high level of customer service provided by the entire staff. I've stayed in five star hotels all over the world and have never experienced a more friendly, more selfless staff than I witnessed at...

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Helpful?
Thank Christopher B
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings Christopher B, Thank you so much for staying with us and we certainly appreciate the feedback. This is certainly what we strive for every single day and we will certainly pass along the thank you to the staff. We appreciate your business and we hope to welcome you back soon. Regards, Volkan Tekinkoc

Houston, Texas
Reviewed 4 October 2016

Sheraton market Center is in a great location near the Dallas Market and very close to downtown. It is a tired hotel but clean and came with a good price. I would stay here again if I wanted to save some money.

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Helpful?
Thank Txcommonsense
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings Txcommonsense, Thank you for choosing to stay with us. We appreciate your feedback. We are soon to begin renovations that will improve the hotel. We hope to welcome you back soon to see the improvements. Regards, Volkan Tekinkoc

Dayton, Ohio
Reviewed 3 October 2016

I reserved a King sized suite with small balcony. The size of room was appropriate with new furnishings (i.e. cabinets, fixtures, appliances). Very clean I will definitely come back! Elevator was hard to maneuver with the key card. Would close abruptly.

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Helpful?
Thank Regina M
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings Regina M, Thank you for staying with us. We are certainly glad to hear that you enjoyed your stay with us. Sorry to hear about the challenge with the elevators. We are currently undergoing modernization projects for our elevators and look forward to completion in the coming months. We look forward to welcoming you back soon. Regards, Volkan Tekinkoc

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Sheraton Suites Market Center Dallas is close to American Airlines Center, JFK museum, Dallas Aquarium and Zoo and West Village restaurants, and has over 4300 square feet of meeting space. ... more   less 

Additional Information about Sheraton Suites Market Center

Address: 2101 N Stemmons Fwy, Dallas, TX 75207-3004
Region: United States > Texas > Dallas
Price Range: $122 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Market Center 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Sheraton Suites Market Hotel Dallas
Sheraton Market Center
Sheraton Hotel Dallas
Dallas Sheraton
Sheraton Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Market Center staff and other travellers.
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Questions? Get answers from Sheraton Suites Market Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The quieter rooms are on the side opposite the freeway. Even the freeway side isn't bad though.”
 of 5 bubbles tawptool, 24 Nov 2016 | Read review
“Go somewhere else”
 of 5 bubbles MarkPurdue, 14 Oct 2016 | Read review
“Do not pay extra for the club access - they are the same rooms as every other room”
 of 5 bubbles kirstys456, 14 Sep 2016 | Read review
“Guests may want to request a room that is not facing the expressway. The small patios are nice, but the noise is noticeable all night.”
 of 5 bubbles lindaaS5467VP, 11 Sep 2016 | Read review
“Ask for a downtown view”
 of 5 bubbles 907brittanyb, 23 Aug 2016 | Read review
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