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The Westin Galleria Dallas

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#8 of 196 Hotels in Dallas
Certificate of Excellence
GreenLeadersSilver level
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The Westin Galleria Dallas
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1,115 Reviews from our TripAdvisor Community

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Showing 1,094: English reviews
Odessa, Texas
Reviewed 1 week ago via mobile

My husband and I checked in to the Westin Galleria for New Year's Eve and were promptly recognized as Platinum members and checked in to our Sky Suite. What an incredible room! In addition to a separate living area and 2 bathrooms, it had a wet bar and a living room with floor to ceiling windows for a great view...

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Helpful?
Thank Pat E
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hi Pat E., Thank you for spending New Year's Eve with us, and thank you for your SPG loyalty. Our team is so glad to serve you and ensure your time spent with us is memorable. We look forward to having both you and your husband back for work or play. All the best, Greg White, General Manager

San Diego, California
Reviewed 1 week ago via mobile

I recently stayed here for a few nights and I must say that the lady at the front desk displayed amazing customer service. I love how the hotel is updated with spacious rooms. Kudos to honoring platinum guest!

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Helpful?
Thank crisssi08
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello Crisssi08, Thank you for sharing your experience with the TripAdvisor family. We are so glad our team took take of you and made your stay positively memorable. Thank you for your loyalty to SPG. We hope to serve you again, in the near future. All the best, Greg White, General Manager

Zurich, Switzerland
Reviewed 1 week ago

This hotel hits all the marks - a nice location attached to the Galleria, great rooms with lots of space, and the hotel's amenities are plentiful. Our "corner" room was fantastic - it was actually a suite with a separate living room and two bathrooms. The lounge is nice enough but a bit awkward - you have to fill out...

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Helpful?
Thank jabc
Reviewed 1 week ago via mobile

I had called to book 2 rooms for my daughter's birthday party & the representative was extremely helpful. Upon arrival we were greeted by friendly knowledgeable staff. The rooms were larger than expected & very clean (loved the window seat). The access to the mall was a huge plus with teenage girls. They stayed busy between the mall & the...

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Helpful?
Thank Angie7799
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello Angie7799, Thanks for the awesome review. Our job is to take care of you, and it truly pleases me to hear you had great interactions with our team. I am glad you and the girls loved your experience. We look forward to treating you to and your family to a great getaway again, very soon. Sincerely, Greg White, General...

West Monroe, Louisiana
Reviewed 2 weeks ago

I have stayed at The Westin Galleria Dallas many times and their service is always impeccable from the moment you arrive. On my recent stay I selected to upgrade to a top floor, a "Sky Room", While the room was not overly spacious, it was very cozy and had an amazing bathroom with oversize soaking tub and separate rainfall shower....

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Helpful?
Thank Lonnie M
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hi Lonnie M., Thank you for telling us about your "amazing" experience. We agree, our Sky Rooms are cozy and perfect for a romantic getaway, plus, you can't beat the newly renovated look and city views! Thanks for always being loyal to The Westin Galleria Dallas. We look forward to pleasing you for many more stays, to come. Be well,...

Waxahachie, Texas
Reviewed 2 weeks ago

I love the location. It is great if you want to shop at the Galleria. They were great to give us an early check in (at noon) and a late check out (at 3:00pm). They also upgraded us to a Deluxe room without a request. Deluxe simply means a larger room. They had a nice coffee pot but I was...

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Helpful?
Thank TLS56852
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello traveler, Thank you for your kind words. Girls nights away are always memorable, so we're thrilled we could be a part of your fun. I'm happy to hear you loved your stay and your room. Please know, we also offer freshly brewed coffee, with a few different milk options, in the lobby every morning, if you don't find what...

Live Oak, Texas
Reviewed 3 weeks ago

We liked this hotel except for the room service, which was spotty. Service was lacking due to certain minor items (replacement of used soap in shower, no replacement of bottled water, only one coffee pack for two people). I was dismayed with the fact that, even with the prices of the rooms, there was a $10 charge for WIFI. Get...

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Helpful?
1Thank Michael E
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello Michael E., Please know we appreciate you taking the time to tell us about your stay. Our team using each opportunity to learn and improve for our guests' next experience with us. It does seem you had a few challenges, which is very uncommon for this hotel. Please know, our goal is to make your stay exceptional from beginning...

Little Rock, Arkansas
Reviewed 3 weeks ago via mobile

I've stayed here before but it just seems nicer this time around. Staff upgraded us to much nicer room at no cost. Large two queen beds lots of walk space. Bathroom spotless (none of that ugly caulk!). Great window overlooking all the stuff below. Can't beat this location. Pool on the roof is heated too. Tons of restaurants within a...

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Helpful?
1Thank Jon M
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Happy New Year Jon, Thank you for your review. We are so happy to hear you enjoyed your stay at The Westin Galleria Dallas. We welcome you back often. Be well, Greg White, General Manager

Reviewed 3 weeks ago

We came to the Galleria for an American Girl Shopping trip and decided to Book a Room. Wow, what a great experience. Shopping, Dining and Sleeping so comfortably all in One area. Will do this again. The Westin Hotel and its Employees know how to make .you feel special!!!!! And its such easy access to everything.

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Helpful?
Thank Joan H
Maui, Hawaii
Reviewed 4 weeks ago

Home away from home The staff at the Westin Galleria is the reason my wife and I stay here. Everyone encountered is caring, professional, extremely helpful and really enjoy their job. Anna, Liliana and Yvonne in The Club are exceptional. We call them, "The Dream Team". They take service to another level and are all three very caring. Paul, at...

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Helpful?
Thank DJVMD

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Galleria Dallas is the gateway to all points north, south, east and west in the Metroplex. Enjoy access to the best shopping, dining, and entertainment in prestigious North Dallas. ... more   less 

Additional Information about The Westin Galleria Dallas

Address: 13340 Dallas Parkway, Dallas, TX 75240-6603
Region: United States > Texas > Dallas
Price Range: $244 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Galleria Dallas 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
The Westin Galleria Dallas Hotel Dallas
Westin Galleria Dallas
Westin Dallas
Dallas Westin
Hotel Style:
#5 Green Hotel in Dallas
#6 Family Hotel in Dallas
#7 Luxury Hotel in Dallas
#8 Business Hotel in Dallas
#11 Romantic Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Galleria Dallas staff and other travellers.
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Questions? Get answers from The Westin Galleria Dallas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“"Corner" suites (XX05) have great views both east and west”
 of 5 bubbles jabc, 10 Jan 2017 | Read review
“Try a top floor "Sky Room" for a cozy and romantic experience.”
 of 5 bubbles lonniem653, 2 Jan 2017 | Read review
“Ask fot the shopping center side to avoid traffic noises,.”
 of 5 bubbles trickumed, 28 Dec 2016 | Read review
“Club Level provides access to lounge which serves a great breakfast with healthy selections and evening hor d'oeuvres”
 of 5 bubbles DJVMD, 23 Dec 2016 | Read review
“High floors offer fantastic views over he city”
 of 5 bubbles Global_Citizen_YK, 10 Dec 2016 | Read review
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