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I stayed at this hotel with a school group. First the good--my room was nice, quite, and when I arrived-clean. The staff was friendly, lobby ok, breakfast about what you would expect. Now the bad--one of the parents with us had a tick on her...More
Thank Tom V
Response from Spencer G, General Manager at Holiday Inn Express & Suites Denison North-Lake TexomaResponded 25 February 2016
Dear Tom V,
This type of feedback is exceptionally rare at our property and immediately grabs our undivided attention. Please accept our sincerest apologize for this experience. We are working closely with our executive housekeeper to hire in new talent, and retrain existing talent to...More
One of the BEST places to stay in Denison TX. The staff was excellent and helpful. The rooms were big and clean. The breakfast was great. I will definitely stay here again on my next trip too Denison. I will also highly recommend the hotel...More
Thank Jason W
Response from Spencer G, General Manager at Holiday Inn Express & Suites Denison North-Lake TexomaResponded 22 February 2016
Dear Jason W,
Thanks for the 5 Stars! You hit so many important points here I couldn't have said it any better myself! Of all of these I am most proud that you mentioned your appreciation for excellent staff! Without them, we are just a...More
When I booked my room I was told it was a lot bigger and different the way they described it, and I paid for it it was little space and not what was described with a dirty tub, I was lied to by reservationsMore
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Response from Spencer G, General Manager at Holiday Inn Express & Suites Denison North-Lake TexomaResponded 9 February 2016
Thanks for the 5 stars! You must have really been "wow'd!!!" by our facility and staff to award us such a high score even though there was a mistep during the reservation process! Thank you for this invaluable feedback; we can't wait to...More
The staff were friendly. In the room the carpet was coming up, so we stepping on tacks. We asked for a room change and they reluctantly gave us one, but it was not much better. They said they would refund for one of the 4...More
It's what you would expect from Holiday Inn. The suites are huge and great for families. The breakfast bar has a great selection. The only issue was the condition of our bathroom. Whoever did the tile work in the bathroom did a horrible job. I'm...More
US$80 - US$110 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Hotel And Suites Denison North