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Howard Johnson Express Inn - Denton

04/06/2017 05/06/2017
1 room 2 adults 0 children
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150 Reviews from our TripAdvisor Community

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Showing 149: English reviews
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May
Reviewed 3 weeks ago

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Helpful?
Thank Cooper M
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Wichita Falls, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 9 August 2016

Nice friendly service. Clean rooms . soft beds. Clean carpet. Sink and bathroom clean. No bed bugs.

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About Hotel's Favourite Review
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We are all looking forward to your next visit and hope it will be just as enjoyable.

Stafford, Texas
Reviewed 3 weeks ago

The price was a bit pricey compared to when I visited a few times before. I don't understand how what I paid had n AARP discount. Not satisfied at all. Probably will be searching for somewhere else next time and don't like my card being held hostage two days later. And get an overdraft fee due to the long hold...

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sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Dear A9650IEshirleys, Thank you for taking the time to rate our hotel. I can't begin to tell you how much we appreciate your time in bringing these matters to our attention. We understand that you are hesitant to return based on this experience, though we hope to have another chance to impress you in the future.

Denton, Texas
Reviewed 28 March 2017

First u need a deposit.which makes no sence cause there r better hotels that dont have any deposit

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sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Dear Forsaken81, I am so sorry for the misunderstanding and inconvenience that you experienced because of this during your stay. The deposit is for the incidental deposit which is 100% refundable to the guests if there are no damage/s is/are found on the amenities, electronics etc. in the room they stayed in. Refund will be put back to your credit...

Englewood, Florida
Reviewed 6 March 2017

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sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Selkirk, Canada
Reviewed 5 March 2017

I have never seen or heard of a hotel or motel that does not have HOT WATER to have for a shower. We travel every year for the past 7 yrs. and we will never stop at that motel again. Thoroughly disgusted. Sylvia Murray- CANADA

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Thank X5328NLsylviam
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Dear X5328NLsylviam, I want to apologize for the lack of hot water and to assure you that this inconvenience has been addressed thanks to your feedback. This issue is being addressed with our staff and management. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

Ennis, Texas
Reviewed 15 February 2017

Everything was fine except for the very strong smell of cigarette smoke near my Non-Smoking room, and it was very noisy from kids talking and playing in the hallway and nearby rooms until well into the night.

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Thank howardh981
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Dear howardh981, Thank you for your assessment of our hotel. Unfortunately, despite our efforts to ensure that nobody smokes in non-smoking rooms, it does occasionally happen and I hope you’ll accept our sincerest apologies for the smell of smoke that you experienced. It is our ultimate aim to impress each guest and your comments and review are very important to...

Daingerfield, Texas
Reviewed 30 January 2017

Dirty, hard bed . No plugs near headboard for cpap. Light comes in the windows. Heater/AC didn't work.

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sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Dear Lanab3, Thank you for submitting your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility will be addressed accordingly. Allow me to apologize for any inconvenience these issues may have...

Salt Lake City, Utah
Reviewed 18 January 2017

Poor. Hotel smelled bad. Room was not clean. I could not trust the cleanliness of the bedding.

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Thank A8002EQroberts
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Dear A8002EQroberts, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as...

North Kansas City, Missouri
Reviewed 21 December 2016

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sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Howard Johnson Express Inn - Denton

Address: 3116 Bandera St, Denton, TX 76207-3420
Region: United States > Texas > Denton
Price Range: $77 - $77 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Howard Johnson Express Inn - Denton 2*
Number of rooms: 77
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Also Known As:
Howard Johnson Denton
Denton Howard Johnson
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible stay somewhere else.”
steveeY300WG, 27 Nov 2016 | Read review
“Don't take your pets!”
4601234567, 20 May 2016 | Read review
“Request a King Size Bed.”
220reshmak, 13 May 2016 | Read review
“Rooms inside are noisy and there are no elevators to the 2nd and 3rd floors”
814sherylg, 21 Feb 2016 | Read review
“Go elsewhre”
b1bayer, 11 Jan 2016 | Read review
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Prices are for 1 room, 2 adults
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