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It all started with Sydney at the front desk, she was wonderful! Nice new property with a great 4th floor suite. Comfortable room and bed. Nice pool and hot tub.
The only thing lacking was the express breakfast, lacking from what is expected at a...More
Thank John H
Response from kaleebug01, General Manager at Holiday Inn Express & Suites Denton - UNT - TWUResponded 17 July 2015
Thank you for your feedback. We, too, think Sydney is a great asset to our property! We apologize for our breakfast choices being less than you expected. We will get this resolved immediately.
I arrived in the evening for check in, not late, and there was no one at the front desk. When the young lady arrived check in was fine, but when I asked for restaurant referrals they didn't have a list, and her personal recommendations were...More
Thank Alan B
Response from kaleebug01, General Manager at Holiday Inn Express & Suites Denton - UNT - TWUResponded 15 July 2015
Thank you for your review. We apologize for the lack of service in making sure that your issues were handled immediately. Please consider giving our GM a call at the property and allowing her her to make this right. The property number is 940.808.0600.
This was the last night of our road trip, and the second of two stops at Holiday Inn Express & Suites. The previous was in Amarillo. That experience was a let down. This one was a much better stop.
From the outside the hotel looked...More
1 Thank Paul C
Response from kaleebug01, General Manager at Holiday Inn Express & Suites Denton - UNT - TWUResponded 14 July 2015
Thank you for your loyalty! We appreciate you and look forward to serving you as our guest, again, soon!
Stayed here for a night when I visited UNT for a summer camp. Great place to stay with comfortable beds and excellent breakfast, the best I ever had in a Holiday Inn. Suite was not exactly a suite but a long room and the photos...More
Response from kaleebug01, Manager at Holiday Inn Express & Suites Denton - UNT - TWUResponded 30 June 2015
Thank you for your feedback, We genuinely appreciate your loyalty and love serving you as our guest! We look forward to having you in our property again, soon.
Arrived at Holiday Inn Express in Denton Texas on Friday May 22..... ( Texans will remember the storms and flooding) drove down in horrific weather and traffic.... Then I arrived at the beautiful Holiday Inn Express.... Ahhhhh.... Beautiful room with 2 large comfortable Queen beds....More