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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewscracker barreltortillassam's clubgas stationbest westernsshopping and restaurantsup to dateroom was cleanplace to staythird floordefinitely stay here againthe breakfast areaeasy accesswafflesrecommend this hotellocation was perfecthousekeeping staff
This was our second stay at a Best Western and we were pleasantly surprised. It was nice, although the bed was harder than what "I" liked, wife was good with them. The rooms seemed very clean and the linens were relatively new. We would like...More
Clean, Comfortable, and Quiet. The staff was very accommodating and friendly. The breakfast choices were above average and fresh. Was amazed at how quiet the room was as the night I stayed there it was near capacity. Only thing I would like to see changed...More
Thank Paul H
Response from Suresh_Patel_Denton, General Manager at Best Western Plus Denton Inn & SuitesResponded 24 January 2018
Good Morning Paul.
Thank you for taking the valuable time to write about your stay with us. We glad you enjoy your stay. I will pass the message for the bathroom light to upper level. May very soon we will resolve the issue.
Suresh Patel...More
Got to room at 12:30 after traveling all day. Got in bed and found out AC wasn't working. Tried calling front desk on room phone, no answer. Tried on cell phone, no answer. Got up and got dressed, went down to front desk, told him...More
Thank Eric W
Response from Suresh_Patel_Denton, Manager at Best Western Plus Denton Inn & SuitesResponded yesterday
Good Morning Eric,
Thank you for your review and pointing out about the AC. I sincerely apologize for the inconvenience.
Your comments will help us run the place better in future.
We stopped in off the highway with no reservation, we were able to get a king size bed and it was comfortable and the room was clean. The front desk person was nice, but it would have been nice if there had been some carts...More
Thank KaynJoe
Response from Suresh_Patel_Denton, General Manager at Best Western Plus Denton Inn & SuitesResponded 5 days ago
Good Morning
Thank you for taking the valuable time to write a review for our hotel.
Your business is very important for us and we value your feedback.
By telling us what you liked about your stay and how we can improve,
You are helping...More
Good stop traveling through Texas. I usually travel alone with kids...I want a clean and safe hotel. This fit the bill. The room was clean. I area seemed nice and I felt safe. The pull out sofa was not very big...my 2 girls did manage...More
Thank Sue L
Response from Suresh_Patel_Denton, General Manager at Best Western Plus Denton Inn & SuitesResponded 3 weeks ago
Good Morning Saloham,
Thank you for taking the time to write a review about your experience with us.We appreciate the kind words.
Hope you had a pleasant journey back home.See you again when you are in town.