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TownePlace Suites Dallas DeSoto

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103 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Reviewed 4 weeks ago via mobile

The hotel is nice. The staff is horrible! When I first got there, I was told there was a no party policy...ok cool! I wasn't throwing a party! I walked to my room with my 4 daughters (6 people is allowed in a 2 bedroom suite) 10 minutes later, someone from the front desk knocked on my door accusing me...

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Helpful?
Thank Stephanie D
Shirley S, Manager at TownePlace Suites Dallas DeSoto, responded to this review

Thank you for the details of your stay. I am looking into this matter . So we can make sure incidents like yours do not happen again. We at Towneplace , always take care of all our guest. I will be fixing the issues that took place and also getting In touched with you. Shirley Spann 972-780-9300

Bartlesville, Oklahoma
Reviewed 30 October 2016 via mobile

Stayed at the hotel for one night only. Pros: good storage, lots of hot water, nice little kitchenette, convenient access to I35W. Cons: hotel rooms are worn, fixtures show rust or worse, paint could seriously use some refreshing, walls are thin so definitely take a room on the top floor so you don't here your neighbor above walking all night,...

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Helpful?
Thank yatahey
Shirley S, Front Office Manager at TownePlace Suites Dallas DeSoto, responded to this review

Thank you for staying and enjoying our amenities. Please do come back and visit with us . Rosalind Sample 972-780-9300

San Antonio, Texas
Reviewed 29 October 2016

Overall this hotel is pretty nice. The best part is Brenda the breakfast lady. She was very helpful and went out of her way to help the guest. I heard her offer to make a girls oatmeal for her. Even though she was not feeling her best today she went our of her way to make everyone comfortable and happy....

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Helpful?
Thank brandycamera
Shirley S, Front Office Manager at TownePlace Suites Dallas DeSoto, responded to this review

I am so happy to hear my staff took good care of you . Also thank you for staying with us and enjoying your stay.

Chicago
Reviewed 1 September 2016

Clean and great amenities. Nice outdoor barbecue patio for patrons to use. Great breakfast foods - muffins, toasts, bagels, fruit, cold cereal, hot cereal, eggs, waffles, sausage, juices, milk, coffee, etc. Everything you need! Family friendly. Rooms are equipped with good size refrigerator/freezer, dishwasher, 2 burner electric stove, microwave, dishware and basically everything you need. The closets are by the...

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Helpful?
Thank catndog
Shirley S, Manager at TownePlace Suites Dallas DeSoto, responded to this review

Thank you for the great response. Please do come back and visit with us. Shirley Spabb

Reviewed 21 August 2016

My husband and I came to this Towneplace hotel since it's one of our favorite Marriot hotels to stay in. Anyways, upon our arrival everything seemed fine until later on that night around 11 pm is when things started to become creepy. It began as if somebody was opening the door of our hotel room, I remember my husband asking...

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Helpful?
Thank Saron S
Shirley S, Manager at TownePlace Suites Dallas DeSoto, responded to this review

Thank you for sharing information about your stay , I am sorry to hear someone maybe was trying there key in the wrong room door. Things like that do not happen in our property. We work had to keep all our guests safe, if you call the front desk. We have security on premises., who will show up in minutes....

Redwood City, California
Reviewed 25 July 2016

Clean Hotel & polite staff, however, the property's age is showing now. Do not expect anything out of the ordinary. I have stayed at other Towneplace hotels which were "renovated" that had a much more pleasant feel to them. This hotel does the job but I would not recommend to stay here with family unless you are really on a...

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Helpful?
Thank Atldevilz
Shirley S, Front Office Manager at TownePlace Suites Dallas DeSoto, responded to this review

Thank you for staying with us . I and my staff work very hard to make sure all guests are in a clean comfortable environment. We follow all the Marriott rules. And give good customer service. So our guest can come back and visit, Thank you for enjoying your stay with us , hope to see you on your next...

Houston
Reviewed 16 July 2016

We stayed here 2 nights family of 4 and the hotel met our needs. Its always a plus to have a full size refrigerator and microwave which is great for storing a few items or warming. The rooms were clean and up to expectations for price. The set up is a bit awkward as you enter with the kitchenette counter...

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Helpful?
Thank Mrm2u2004
Shirley S, Front Office Manager at TownePlace Suites Dallas DeSoto, responded to this review

We will like to thank you and your family for staying with us and enjoying your stay, with the exception of the lay out. Please do come back and visit with us.

Joplin, Missouri
Reviewed 11 July 2016

We held a small conference and the rooms were great, the staff was awesome and the location was terrific. You can eat at many places - different types, price ranges, etc. within a few miles of the hotel. The rooms were reasonably priced and the staff was fabulous. 30 minutes south of the airport means that traffic here is a...

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Helpful?
Thank 200nightsontheroad
Shirley S, Front Office Manager at TownePlace Suites Dallas DeSoto, responded to this review

Thank you for enjoying your stay with us .please do come back and visit .

San Antonio, Texas
Reviewed 30 June 2016

We stayed in TowneSuites for a gathering of family. I was truly impressed by the excellent value for the price. Room were spacious and well-equipped with a kitchen area, double beds dining table, comfy chair. I have to note how spotless it was and well-maintained. Bed and pillows were wonderful! The breakfast also had many choices. Very pleasant front desk...

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Helpful?
Thank darlenmm
Shirley S, Front Office Manager at TownePlace Suites Dallas DeSoto, responded to this review

We at the towneplace suites . Are very happy to hear you enjoy your stay with us. We all work very hard to make sure all our guest will be as happy as you. Please do come back and visit.

Chicago, Illinois
Reviewed 9 May 2016 via mobile

Adriean at the front desk was awesome! She was extremely friendly and helpful. I came to TownePlace as a walk-in looking for a room for 2 nights and Adriean to excellent care of me. She went above and beyond the call of duty. Because of her, my decision to stay at TownePlace was definitely easy. Thank you Adriean!

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Helpful?
Thank Tonette C
Shirley S, General Manager at TownePlace Suites Dallas DeSoto, responded to this review

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff member made your arrival and stay enjoyable. We are looking forward to your next visit with us!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about TownePlace Suites Dallas DeSoto

Address: 2700 Travis Dr, DeSoto, TX 75115-2089 (Formerly TownePlace Suites Dallas DeSoto/Duncanville)
Region: United States > Texas > DeSoto
Price Range: $136 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Dallas DeSoto 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Towneplace Suites Dallas Desoto/Duncanville Hotel Desoto
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Questions & Answers

Questions? Get answers from TownePlace Suites Dallas DeSoto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Two bedrooms have one bath, but are large!”
 of 5 bubbles 200nightsontheroad, 11 Jul 2016 | Read review
“I was on the third floor. No noise issues. There was a balcony with no view.”
 of 5 bubbles darlenmm, 30 Jun 2016 | Read review
“Great place to stay prices good!”
 of 5 bubbles LindaS566, 7 May 2016 | Read review
“I was in the 2-bedroom suite at the end of the hotel and it was very quiet.”
 of 5 bubbles Speechmom1, 17 Feb 2016 | Read review
“4th floor room best.”
 of 5 bubbles 954smithl, 12 Oct 2015 | Read review
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