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Thought this would be a good place to stay the night while on our way to our vacation destination. WRONG! First off, we could here the conversation in the next door room as if there were only tissue paper for walls. The TV refused to...More
Thank Tommy K
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites DumasResponded July 14, 2017
Hello Tommy K!
I'm glad to that you spent the night at our property en route to your vacation destination. It's good to know from your ratings that you had pleasant encounters with our hotel staff. I'm sorry though that your stay were marred by...More
We were on the road and decided to stop for the night. Love the hotel, excellent staff, great breakfast, nice variety to suit everyone's taste. Convenient location. Plenty of parking. Very nice facility.
Kids...kids...kids! If you are looking for a family oriented place this is the place. However, if you are like me and don't have children and want a good night's sleep pick a different hotel. We checked in really late and the pool was still open...More
Thank Angela M
Management response:Responded May 24, 2017
Thank you for your time to write a review. We appreciate all feedback positive, and negative. We are sorry that you did not have the best stay with us. We our a family oriented hotel, We usually ask people with out any kids if they...More
Rooms were great, quiet and comfortable. It's getting a 4 star because the food was a little disappointing. The staff was very polite and the atmosphere was clean and inviting.Other than the not so great food, it was a great place to stay for the...More
Thank Holly J
Management response:Responded March 17, 2017
Thank you for your time to write a review. We appreciate all feedback positive, and negative. We are happy to hear that you enjoyed your stay. As for the breakfast I will get with my staff to look for ways to improve it. We look...More
This was just a stopover stay for us on our way from a ski trip to Austin. The front desk personnel was very efficient and friendly and the hotel was very clean and fairly quiet. The walls are rather thin so we could hear the...More
Thank Babette M
Management response:Responded March 13, 2017
Thank you for your time to write a review. We appreciate all feedback positive and negative. We know as a customer you have several options to choose from. Let me first thank you for choose to stay with us out of all the other hotels...More
Been a long drive, we were tired, hungry, and the spouse took a bad fall over a weird chair leg at the dinette. It was late in the day to pack up and go look for another room, so we just went to bed. And woke up to get ready... More
Been a long drive, we were tired, hungry, and the spouse took a bad fall over a weird chair leg at the dinette. It was late in the day to pack up and go look for another room, so we just went to bed. And woke up to get ready in that ghastly colored bathroom! Sorry. And got squirted by the power-washer on the way out the door! Crazy!
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"Get a room that faces west to avoid waking up to the sun in your face. The kids will love watching all the..."