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Most HIE's offer a good experience and a comfortable, clean room. This location in Elgin is the exception and if given a choice for a hotel in another town, take it. Located and crammed in among run down buildings and garbage dumpsters, I wasn't sure...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites ElginResponded 19 June 2017
Thank you for your review and for staying at the hotel. I appreciate the kind remarks regarding our rooms and hotel location. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort...More
Our room was clean, spacious and had everything we needed. We thought the beds were really comfortable. On our way out, we were able to order breakfast from the menu to take with us. Bennigans was perfect for a cocktail. And it seemed that every...More
Had a death in the family. The hotel refused to leave a message to have me call family. Desk clerk often missing. Room smelled like mildew. Had a dehumidifier in room. I had to empty the humidifier. Pool closed. Worst stay ever. Next time I...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites ElginResponded 16 June 2017
Thank you so much for staying with us and taking the time to leave us your feedback. I am sorry to hear about your loss. I can assure you that your comfort and satisfaction are of utmost importance to us and for that...More
Well placed, well priced for Austin area. Very clean, new appearance. Very friendly staff. Room was clean, quiet, very good sleeping. Many restaurants near by. Breakfast was high quality with good service and clean room.
I've been staying at this Holiday Inn Express off and on for the last 4 years. It is beginning to get run down. The carpet in my room was old, the room was musty and damp smelling, and the walls need to be repainted. Around...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites ElginResponded 15 May 2017
Thank you for your review and for choosing to stay with us. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests and we appreciate your above average rating on staff service and location. However, it is regrettable...More
US$100 - US$151 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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