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Hilton Garden Inn Fort Worth/Fossil Creek

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Hilton Garden Inn Fort Worth\/Fossil Creek
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327 Reviews from our TripAdvisor Community

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Showing 324: English reviews
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Dallas, Texas
Reviewed yesterday NEW

Staff was courteous but food staff need help for Breakfast. 45 min to get eggs/French toast. One waiter for entire room. Bed was comfortable but the building was not. Carpet coming up in hallway. Bubbles in the flooring was not appealing.

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Helpful?
Thank 362keithp
PA OH border
HOTEL’S FAVOURITE REVIEW
Reviewed 2 January 2017

Our second stay at this location, and another great one! Kids enjoyed pool area. Location close to Stockyards. Room was clean, staff was friendly, I would highly recommend. This Hilton does not offer free breakfast, but we knew that when we booked it.

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1Thank nwyrbby
About Hotel's Favourite Review
Victor T, Assistant General Manager at Hilton Garden Inn Fort Worth/Fossil Creek, responded to this review

nwyrbby, My team and I are very happy that you decided to return to our hotel a second time for another great stay! We thank you for being a loyal member to our brand and we look forward to seeing you again on your next visit to the Fort Worth area. Thank you for your business and we look forward...

San Antonio, United States
Reviewed 1 week ago

My room was very clean and inviting. The staff were all friendly as well as helpful. The portions for the dinner were very small but tasty. The fresh fruit was sweet and in February was a nice surprise. The bed did have a hard lump on the left side of the bed but was comfortable in the middle.

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Helpful?
Thank J1472INlindat
Montgomery, Alabama
Reviewed 1 week ago via mobile

My coworker and I recently said in this hotel while in Fort Worth on business. Road construction made getting in and out a tad challenging, but every road in Dalllas/Ft Worth seems to be under construction. My room was clean and quiet. I had an omelet for breakfast and it was yummy!

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Helpful?
Thank MarthaFromAlabama
Edmond, Oklahoma
Reviewed 1 week ago

We used to stay at this hotel frequently, but this most recent stay was a disappointment due to the room conditions being poor. There were ants in the room & other people's hair in the beds. Our check-in time was very late so we didn't report our issues.

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Helpful?
Thank Shanerry
Victor T, Assistant General Manager at Hilton Garden Inn Fort Worth/Fossil Creek, responded to this review

Good Day Mr/Ms. Shanerry, Thank you for taking the time to provide us with feedback regarding your stay with us. My team and I sincerely apologize about the condition and cleanliness of the room we provided to you at check-in. The cleanliness of the room has been addressed with our Housekeeping Supervisor and his team. We hope that you will...

Reviewed 3 weeks ago

This is a great place to stay the staff and rooms feels like home. I was welcomed to the hotel prior to my time of check in. The staff noticed how long of a trip I had an treated me to a complimentary breakfast which was a much needed start to my trip.

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Helpful?
Thank marccM4459GP
Victor T, Assistant General Manager at Hilton Garden Inn Fort Worth/Fossil Creek, responded to this review

Good Day marccM4459GP! My Team and I would like to thank you for providing us with feedback regarding your stay with us. We are happy that we were able to exceed your expectations and we look forward to seeing you again on your next visit to Fort Worth. Thank you for your business. Victor Tims Assistant General Manager Hilton Garden...

Stillwater
Reviewed 3 weeks ago

Hotel in general was nice. One of the rooms was too hot though and they were told to open their door. Our room was nice. There is a shuttle there, but when we asked about it, they said it was for large groups. I guess 20 people isn't large enough, even though at that, they would have had to make...

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Helpful?
Thank Connie S
Victor T, Assistant General Manager at Hilton Garden Inn Fort Worth/Fossil Creek, responded to this review

Good Day Connie S! My team and I would like to thank you for providing us with feedback regarding your stay with us. As we discussed in previous conversations, the group was referred to us in advance; however, we were not made aware that the group would need shuttle service to and from the train station or any food destinations....

Broken arrow
Reviewed 3 weeks ago

We were in town for a gymnastics meet. We got to the hotel around 6:15 thinking we could eat in the hotel restaurant since we didn't know the area. They couldn't cook food due to maintenances issues. They didn't tell us that upfront, they waited until we went up, got unpacked and came back down. So we ended up having...

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Helpful?
Thank kayleighh551
Victor T, Assistant General Manager at Hilton Garden Inn Fort Worth/Fossil Creek, responded to this review

Good Day kayleighh551! My team and I would to thank you for providing us with feedback regarding your stay with us. We do apologize for the technical issues in our kitchen during your stay. We were able to get the issues resolved later that evening and the kitchen was up and ready for service. Again, we do apologize and we...

Columbia, United States
Reviewed 4 weeks ago

I would never stay here on my own dime. For the price, my room bathroom was filthy, and breakfast was not free. The experience was on par with a Days Inn. I've spent far less at hotels much cleaner with the same breakfast for free. The only redeeming quality was a friendly staff.

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Helpful?
Thank brianalans
Victor T, Assistant General Manager at Hilton Garden Inn Fort Worth/Fossil Creek, responded to this review

Dear brianalans, Thank you for taking the time to provide us with feedback regarding your stay with us. My team and regret that we were not able to meet your standards and expectations and for that we apologize. Our Satisfaction Promise states that, At Hilton Garden Inn we promise to do whatever it takes to ensure you're satisfied or you...

Detroit, United States
Reviewed 4 weeks ago

Overall my stay was ok at this hotel. No major issues, but some staff were not very friendly and did not feel very welcomed. The rooms were nice and clean, location was ok if you want to stay a little outside of downtown Ft. Worth

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Helpful?
Thank kevinfY2919JQ
Victor T, Assistant General Manager at Hilton Garden Inn Fort Worth/Fossil Creek, responded to this review

Kevinfy2919JQ, Thank you for taking the time to share your experience about your stay here at the Hilton Garden Inn Fort Worth. My Team and I are glad to hear that you didn't have any major issues during your stay, but regret that some of our team members weren't as friendly as they should have. I will share your comments...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The newly renovated Hilton Garden Inn Fort Worth/Fossil Creek hotel is located just 6 miles from downtown Fort Worth in Mercantile Business Park. It is very near the major highways of Interstate 35W, Interstate Loop 820, Highway 121, and I-30, and only 18 miles from DFW Airport. The Great American Grill® serves up a hot cooked-to-order breakfast and hearty dishes for dinner and evening room service. Host a meeting and use the complimentary business center and WiFi. Swim in the indoor and outdoor pools, or work out in the fitness center. ... more   less 

Additional Information about Hilton Garden Inn Fort Worth/Fossil Creek

Address: 4400 North Freeway, Fort Worth, TX 76137
Region: United States > Texas > Fort Worth
Price Range: $166 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Fort Worth/Fossil Creek 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Hilton Garden Inn Fort Worth North Hotel Fort Worth
Hilton Fort Worth
Fort Worth Hilton
Hilton Garden Inn Fort Worth/Fossil Creek Texas
Hotel Style:
#11 Romantic Hotel in Fort Worth
#26 Business Hotel in Fort Worth
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Fort Worth/Fossil Creek staff and other travellers.
3 questions
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Oklahoma City, Oklahoma
10 months ago
Blanchard, Louisiana
over a year ago

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Questions? Get answers from Hilton Garden Inn Fort Worth/Fossil Creek staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“prices are high, floors creak”
 of 5 bubbles Ikeamillion, 31 Jul 2016 | Read review
“corner room #420”
 of 5 bubbles 879yolandam, 5 Apr 2016 | Read review
“Choose rooms on the south side , opposite rooms have more freeway noise.”
 of 5 bubbles Msroadster, 28 Mar 2016 | Read review
“Request a room on the bottom floor”
 of 5 bubbles 539tp, 24 Mar 2016 | Read review
“stay away from the elevators”
 of 5 bubbles SLP94, 14 Feb 2016 | Read review
5 of 5