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GardenInn.com
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsfront deskpepper arenagreat hoteldallas starsconvention centerstay there againbreakfast staffvery nice staydowntown dallasbed and pillowscontinental breakfastbusiness tripball parkfitness roomstaff was friendlyrooms were very cleandr pepper
Stayed only one night here on a business trip. Very pleased with the customer service. Very friendly and accommodating! The shuttle bus service was prompt and professional both to our dinner meeting at the nearby la Hacienda Ranch and to our meeting in the morning...More
Thank Rhonda W
Response from Kristen H, Sales Coordinator at Hilton Garden Inn FriscoResponded yesterday
Rhonda, Thank you for your review of HGIFrisco. We are so pleased to hear that you enjoyed your stay! Please feel free to visit us again soon. Have a great day!
I stayed 7 days at this hotel, the front personal are really helpful and friendly. The breakfast does not include a lot of things however is delicious and the attention from the personal is the best, they are always willing to help.
Is really near...More
Thank Surferlatino
Response from Monica T, Manager at Hilton Garden Inn FriscoResponded 19 December 2017
Thank you for taking the time to review Hilton Garden Inn Frisco! We're so glad to hear that our staff were helpful and friendly to you during your stay. It sounds like the convenient location was perfect for your trip. Please feel free to visit...More
I had to attend a professional meeting held at the convention center next to the Dr. Pepper Arena. It is attached by walkway to the Embassy Suites which is the meeting hotel. I got a room at the Hilton Garden Inn because it saved about...More
Thank marycathyjoneslmp
Response from Kristen H, social media coordinator at Hilton Garden Inn FriscoResponded 1 week ago
Mary,
Thank you so much for reviewing Hilton Garden Inn Frisco! We are so glad to hear that our location was convenient for your business meeting. We love to hear from our guests, and we hope to see you again! Have a great day!
Clean, bright, and welcoming. The lobby feels new and fresh, and the front desk staff were friendly and helpful.
The hallways and rooms feel new and fresh as well. The attractively decorated room had a nice big TV, and lots of outlets for all your...More
Thank Moonburn2014
Response from Kristen H, social media coordinator at Hilton Garden Inn FriscoResponded 1 week ago
Thank you for reviewing Hilton Garden Inn Frisco! We appreciate that you mentioned our wonderful staff. We will communicate the existing issues with our team to better your future stay. It is a pleasure to hear that you will visit us again! Thanks again and...More
Stayed at this hotel for a conference at the convention center, which was just across the street. The staff at the hotel were all very outgoing and during my lobby pass-through' s would ask how my stay was going. My only negative was one day...More
Review collected in partnership with Hilton Garden Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank John B
Response from Kristen H, Social Media Coordinator at Hilton Garden Inn FriscoResponded 3 weeks ago
John,
We are so glad that you enjoyed your stay at Hilton Garden Inn Frisco! Thank you for being patient and recognizing that the water issue was a chance for our staff to assist you as quickly as possible. It is a pleasure to hear...More
Response from Elizabeth S | Property representative |
Thank you for your question. We do have a pool here at Hilton Garden Inn Frisco, but it is an outdoor pool.
-Elizabeth S.
Front Office Manager
7550 Gaylord Parkway
Frisco, TX 75034
469-362-8485