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Hilton Garden Inn Frisco

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Traveller (31)
Room & Suite (19)
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Overview
  • Excellent61%
  • Very good23%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“front desk”(47 reviews)
“pepper arena”(13 reviews)
“great hotel”(26 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Frisco
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Frisco
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (480)
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476 results
Traveller rating
275
113
46
23
19
Traveller type
Time of year
LanguageEnglish
275
113
46
23
19
Show reviews that mention
All reviewsfront deskpepper arenagreat hoteldallas starsconvention centerstay there againbreakfast staffvery nice staydowntown dallasbed and pillowscontinental breakfastbusiness tripball parkfitness roomstaff was friendlyrooms were very cleandr pepper
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1 - 5 of 476 reviews
Reviewed 2 days ago

Stayed only one night here on a business trip. Very pleased with the customer service. Very friendly and accommodating! The shuttle bus service was prompt and professional both to our dinner meeting at the nearby la Hacienda Ranch and to our meeting in the morning...More

Thank Rhonda W
Response from Kristen H, Sales Coordinator at Hilton Garden Inn FriscoResponded yesterday

Rhonda, Thank you for your review of HGIFrisco. We are so pleased to hear that you enjoyed your stay! Please feel free to visit us again soon. Have a great day!

Hotel's Favourite
Reviewed 17 December 2017 via mobile

I stayed 7 days at this hotel, the front personal are really helpful and friendly. The breakfast does not include a lot of things however is delicious and the attention from the personal is the best, they are always willing to help. Is really near...More

Thank Surferlatino
Response from Monica T, Manager at Hilton Garden Inn FriscoResponded 19 December 2017

Thank you for taking the time to review Hilton Garden Inn Frisco! We're so glad to hear that our staff were helpful and friendly to you during your stay. It sounds like the convenient location was perfect for your trip. Please feel free to visit...More

Reviewed 1 week ago via mobile

I had to attend a professional meeting held at the convention center next to the Dr. Pepper Arena. It is attached by walkway to the Embassy Suites which is the meeting hotel. I got a room at the Hilton Garden Inn because it saved about...More

Thank marycathyjoneslmp
Response from Kristen H, social media coordinator at Hilton Garden Inn FriscoResponded 1 week ago

Mary, Thank you so much for reviewing Hilton Garden Inn Frisco! We are so glad to hear that our location was convenient for your business meeting. We love to hear from our guests, and we hope to see you again! Have a great day!

Reviewed 2 weeks ago

Clean, bright, and welcoming. The lobby feels new and fresh, and the front desk staff were friendly and helpful. The hallways and rooms feel new and fresh as well. The attractively decorated room had a nice big TV, and lots of outlets for all your...More

Thank Moonburn2014
Response from Kristen H, social media coordinator at Hilton Garden Inn FriscoResponded 1 week ago

Thank you for reviewing Hilton Garden Inn Frisco! We appreciate that you mentioned our wonderful staff. We will communicate the existing issues with our team to better your future stay. It is a pleasure to hear that you will visit us again! Thanks again and...More

Reviewed 4 weeks ago

Stayed at this hotel for a conference at the convention center, which was just across the street. The staff at the hotel were all very outgoing and during my lobby pass-through' s would ask how my stay was going. My only negative was one day...More

Review collected in partnership with Hilton Garden Inn
Thank John B
Response from Kristen H, Social Media Coordinator at Hilton Garden Inn FriscoResponded 3 weeks ago

John, We are so glad that you enjoyed your stay at Hilton Garden Inn Frisco! Thank you for being patient and recognizing that the water issue was a chance for our staff to assist you as quickly as possible. It is a pleasure to hear...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$105 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Frisco
#5 Romantic Hotel in Frisco
#6 Family Hotel in Frisco
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$105 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Frisco
#5 Romantic Hotel in Frisco
#6 Family Hotel in Frisco
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (31)
Room & Suite (19)
Dining (18)
Pool & Beach (4)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
kjames181
6 March 2015|
Answer
Response from Elizabeth S | Property representative |
Thank you for your question. We do have a pool here at Hilton Garden Inn Frisco, but it is an outdoor pool. -Elizabeth S. Front Office Manager 7550 Gaylord Parkway Frisco, TX 75034 469-362-8485
0
Votes
Room Tips
"5th floor was nice and quiet"
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"Upper floors are a bit quieter as the refuse trucks come early."
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"Front of hotel better since back is view of construction."
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"Backside rooms look on Frisco Central park"
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