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2017-08-06 2017-08-07
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    Hilton Garden Inn Frisco

    7550 Gaylord Pkwy, Frisco, TX 75034-9513
    Hotel website
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    2017-08-06 2017-08-07
    US$129
    US$124
    SAVE US$5
    US$129
    US$129
    Traveller (10)
    Room & Suite (9)
    Dining (6)
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    Overview
    • Excellent59%
    • Very good24%
    • Average10%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “front desk” (43 reviews)
    “great hotel” (23 reviews)
    “dallas stars” (6 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Frisco
    Special Offer: Double Points, Every Stay
    Hotel deals
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    666 reviews
    #1 of 17 hotels in Frisco
     
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    Hampton Inn & Suites Legacy Park-Frisco
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (426)
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    1 - 5 of 422 reviews

    Reviewed 4 days ago via mobile

    This was my first visit to a Hilton Garden Inn and it is probably my favorite style of hotel thus far. It has the feel of a small quiet hotel but the amenities of a large luxury hotel. I was able to order room service...More

    Thank Kirby H
    Response from KristenHorn, Sales Coordinator at Hilton Garden Inn FriscoResponded 3 days ago

    Kirby, Thank you so much for your positive review. We're pleased to hear that you enjoyed your stay! Thank you for mentioning that our pantry was well-stocked, our amenities were that of a large hotel, and that the breakfast selection was satisfactory. We look forward...More

    Hotel's Favourite
    Reviewed 27 March 2017

    While I was eating breakfast, Johnny amazingly found me and reminded me that I had received two important boxes while I was out. He really saved the day because had I forgotten them, there would have been HORRIBLE consequences. He had no idea how important...More

    1  Thank Bonnie B C
    Response from KristenHorn, Sales Coordinator at Hilton Garden Inn FriscoResponded 8 May 2017

    Bonnie, Thank you for your positive review! We're so glad to hear that our employees went above and beyond to help you. We strive for the satisfaction of every guest! You can count on us! Thanks again, and have a wonderful day!

    Reviewed 2 weeks ago

    Terrible house keeping service. Front desk and Hotel manager shows very poor response to guest feedback. When I arrived in my room, trash bin was full from previous guest. House keeping provides only 1 pack of coffee condiments (Sugar, Cream etc) even though 2 adults...More

    Review collected in partnership with Hilton Garden Inn
    Thank Dhaval Hemant M
    Response from KristenHorn, Sales Coordinator at Hilton Garden Inn FriscoResponded 2 weeks ago

    Dhaval, We are sorry to hear that you didn't experience the level of service that you deserve. However, we appreciate the chance that you have given us to improve our business. Thank you for the time that you took to give us feedback on areas...More

    Reviewed 3 weeks ago via mobile

    Stay at Hilton properties almost weekly. Diamond member. Wanted to drop a quick review on my stay at this site. What made my stay unique was the outstanding friendly customer service at this property. Namely John. I had a mix up with my reservation which...More

    1  Thank Clay B
    Response from KristenHorn, Sales Coordinator at Hilton Garden Inn FriscoResponded 2 weeks ago

    Clay, Thank you for reviewing Hilton Garden Inn Frisco! We appreciate your loyalty. We are also happy to hear that a problem was solved quickly by our friendly staff member! You can count on us! Thanks again, and have a wonderful day!

    Reviewed 3 weeks ago

    Many business travelers arrive on a Sunday night. I expected to be able to have a leisurely dinner at the hotel with others from my company that had traveled in from different locations in the US. The restaurant was closed on a Sunday night. Too...More

    Review collected in partnership with Hilton Garden Inn
    Thank Wayne S
    Response from KristenHorn, Sales Coordinator at Hilton Garden Inn FriscoResponded 3 weeks ago

    Wayne, Thank you for taking the time to let us know how we can improve. We apologize that you did not find the restaurant hours convenient for business travelers like you. We strive to listen to every guest, and we will be addressing this with...More

    Homewood Suites by Hilton, Dallas-Frisco
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Banquet Room
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$110 - US$232 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Business Hotel in Frisco
    • #5 Romantic Hotel in Frisco
    • #6 Family Hotel in Frisco
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 102
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Priceline, Travelocity, Orbitz, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, HotelQuickly and getaroom.com so you can book your Hilton Garden Inn Frisco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Frisco
    • Also Known As
    • Hilton Garden Inn Frisco Hotel Frisco ,
    • Hilton Garden Inn Frisco Texas
    Add Photo Photos
    Traveller (10)
    Room & Suite (9)
    Dining (6)
    Pool & Beach (2)
    Hotel & Grounds (19)
    Business Centre & Event Rooms (5)
    Bathroom (3)
    Nearby
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    Nearby Restaurants
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    Perry's Steakhouse and Grille
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    Nearby Attractions
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    Stonebriar Centre
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    Ask a question
    Questions & Answers
    kjames181
    6 March 2015|
    Answer
    Response from Elizabeth S | Property representative |
    Thank you for your question. We do have a pool here at Hilton Garden Inn Frisco, but it is an outdoor pool. -Elizabeth S. Front Office Manager 7550 Gaylord Parkway Frisco, TX 75034 469-362-8485
    0
    Votes
    Room Tips
    "Staff will NOT volunteer information regarding problems with hotel such as a flood or if the elevators are..."
    Read review
    "When booking look for the Queen Suites Same price as a Double...."
    Read review
    "Corner rooms are quiet"
    Read review
    "do not stay if you would like a cocktail after 9 pm"
    Read review
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