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Hilton Garden Inn Frisco

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#5 of 14 Hotels in Frisco
Certificate of Excellence
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Hilton Garden Inn Frisco
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396 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Frisco
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Showing 392: English reviews
Reviewed 8 October 2016

Always a great place to stay! Rooms are always clean and comfortable and the service is always great! Perfect location to everything in Frisco/McKinney area. Great staff, safe parking, and great view from the room!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jasonwX2375TV
Cortlandt Manor
Reviewed 5 October 2016

Hilton Garden Inn of Frisco is my preferred hotel in the Frisco area. * Friendly, helpful staff * Courtesy upgrades offered on occasion * Usual comfy Hilton beds * Small outdoor pool * Convenient location with access to highways, a gazillion restaurants within walking distance (Stonebriar Centre open air mall), and Frisco's Convention Center * Evening bar on premises with...

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Helpful?
Thank AisleSeat01
Killeen, Texas
Reviewed 3 October 2016

Everything was terrific during our stay, until I got the e-mail statement for our final bill. There were two charges made at the restaurant to our room, but we never once at there or ordered room service. We told the desk staff a few minutes after check-out and they said the charges would be taken off...we shall see. This makes...

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Thank jennylX4138BO
Calumet City, Illinois
Reviewed 3 October 2016 via mobile

The first red flag was when I stepped off the elevator after checking in and it was bags of garbage on the floor directly across from the elevators. Yes, housekeeping was in the process of "cleaning" rooms but still no excuse. First impressions are everything. Checked in on a Friday...Saturday housekeeping came after I left the room and did not...

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Helpful?
Thank Venetta M
Monica T, General Manager at Hilton Garden Inn Frisco, responded to this review

I am sorry you found your room service unacceptable. Our team works very hard to keep every room and bathroom clean; and adhere to our conserve to preserve program. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team. At Hilton Garden Inn, we promise to do whatever it...

Reviewed 27 September 2016

VERY UPSET WRONG PRICE WAS GIVEN TO ME OVER THE PHONE and he was very rude I was unhappy and I was not welcomed at the desk the lady did not make this process better she was rude I was very unhappy the whole time when I did my reservation the man on the phone did not tell me the...

Review collected in partnership with Hilton Garden Inn
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Thank Lewis P
Monica T, General Manager at Hilton Garden Inn Frisco, responded to this review

Thank you for the feedback about your recent stay. I am very sorry your experience did not offer you the quality of service you deserve. Additonal training to the correct associates will be provided immediately. We hope you will consider staying with us again in the future.

Abilene, United States
Reviewed 27 September 2016

Right across from Frisco's Convention Center, which is adjacent to Embassy Suites. A new, beautiful, clean hotel with reasonable prices, large rooms, double beds, and separate sitting area with second TV. Super clean (and smells good too...!!!)

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Thank Chris A
Charleston, United States
Reviewed 16 September 2016 via mobile

Stayed here and the rooms was great! Nice and quiet. Staff was awesome! Across from Dallas Stars practice arena, walking distance to Frisco Roughriders ball park and IKEA less than 1/2 mile. Great location and easily accessible to highways. Definitely would stay there again!

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Thank Lori T
Melbourne, Australia
Reviewed 12 September 2016 via mobile

We booked 2 rooms for two nights and was checked in a two very friendly ladies, Jessica and ?? (Could not read the small text on her name tag). We were soon in our rooms, on opposite side of the aisle on the 4th floor. The rooms are typical HGI with comfortable beds, armchair and ottoman, desk, microwave, fridge and...

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Thank H L
Reviewed 12 September 2016

This hotel was very clean and the staff was very friendly. Housekeeping did an excellent job. The breakfast was delicious. Nice pool and good gym facilities if you are into that sort of thing. I will definitely be back.

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Thank Ken W
Reviewed 2 September 2016

I already heard abt the hospitality in Dallas and Frisco and the Garden just confirmed everything that everybody said abt the city. I'm definitely looking forward to revisit the city and stay at the garden one more time.

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Thank Alysson Frankli... M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Steps from the Frisco Convention Center, Stonebriar Centre, Pizza Hut Park & Dr. Pepper Arena, Hilton Garden Inn Frisco offers superior service and amenities. Enjoy a refreshing drink in our Pavilion Lounge, a relaxing swim in our pool, an invigorating workout in our gym, or a delicious meal at The Great American Grill. If work beckons, enjoy complimentary Wi-Fi and remote printing, or make use of our business center and meeting rooms. Hotel near SH 121 & Dallas North Tollway. ... more   less 

Additional Information about Hilton Garden Inn Frisco

Address: 7550 Gaylord Parkway, Frisco, TX 75034
Region: United States > Texas > Frisco
Price Range: $147 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Frisco 3*
Number of rooms: 102
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com and Priceline so you can book your Hilton Garden Inn Frisco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Frisco Hotel Frisco
Hilton Garden Inn Frisco Texas
Hotel Style:
#4 Business Hotel in Frisco
#5 Romantic Hotel in Frisco
#6 Family Hotel in Frisco
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Frisco staff and other travellers.
1 question
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Gaffney, South Carolina
over a year ago

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Questions? Get answers from Hilton Garden Inn Frisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are quiet”
 of 5 bubbles M8579NTbrianb, 14 Mar 2017 | Read review
“do not stay if you would like a cocktail after 9 pm”
 of 5 bubbles rhondan304, 6 Mar 2017 | Read review
“Couldn't seem to get the temperature just right. Either roasting or too cold...”
 of 5 bubbles tll4474, 17 Feb 2017 | Read review
“Just don't get a room NO good room at this hotel”
 of 5 bubbles Tango1959, 30 Oct 2016 | Read review
“Only complimentary coffee was offered to the guest. A nice breakfast (cooked to order) buffet was offered for an additional cost $$$$.”
 of 5 bubbles fwcsportnut, 26 Oct 2016 | Read review
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