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11 Cowboys Way, Frisco, TX 75034-1962
COVID-19 update: See the added health and safety measures this property is taking.Read more
2 people are viewing this hotel
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Traveller (176)
Room & Suite (51)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 20-07-02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Omni Frisco Hotel
Updated 20-07-02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 26 hotels in Frisco
Location
Cleanliness
Service
Value
Travellers' Choice
Omni Frisco Hotel captures the energy and future of this vibrant North Texas city, making it a location you’ll never forget. Featuring 300 beautifully-appointed guest rooms and suites, this luxury 16-story hotel serves as the cornerstone of The Star, a 91-acre entertainment district anchored by the Dallas Cowboys World Headquarters and 12,000-seat stadium, Ford Center. Omni Frisco Hotel is located near The Star (0.5 mile) and offers exciting dining, nightlife, and shopping all just steps away. Located 20 minutes north of downtown Dallas and 25 minutes from both DFW International and Love Field Airports.
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Room & Suite (51)51
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Valet parking
Paid private parking on-site
Wifi
Paid internet
Hot bath
Rooftop pool
Outdoor pool
Restaurant
Breakfast available
Wine / champagne
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Modern
328Reviews8Q+A27Room tips
Traveller rating
  • 252
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  • 24
  • 5
  • 9
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Popular mentions
ReneeMc14 wrote a review Feb. 2021
Waco, Texas6 contributions12 helpful votes
We are never disappointed at this hotel! Parking was easy and nearby! We were greeted with a friendly face, received an awesome upgrade, the room was immaculate, quiet, and everything that we’d want, plus some, in a hotel. As we left the next morning, we were asked how our stay was...overall another superior experience at this hotel. Thank you, Omni Frisco!
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Date of stay: February 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Elyse Callison, Marketing at Omni Frisco Hotel
Responded Feb. 12, 2021
Thank you very much for taking the time to leave us a review about your recent stay. We are happy to read that you enjoyed your stay and our wonderful associates. Our staff takes great pride in taking care of our customers and we are glad that we exceeded your expectations. We look forward to seeing you again soon!
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Kelly M wrote a review Jan. 2021
Frisco, Texas58 contributions26 helpful votes
+1
Hotel's Favourite
This was my second time staying here. The first time my husband and I stayed for our anniversary. I loved it so much, I booked it again for my “me” weekend! Both times, I’ve stayed in the Frisco Suite. The suite is perfect! It’s like a mini apartment. The only thing missing is a microwave! The room is clean and everything is comfortable. The coffee table in the living area is the perfect size for a puzzle! The staff have been incredible! They even sent me a bottle of champagne to thank me for the review I did after my first stay!! I have started taking “me” vacations to get away from it all and my goal is to never have to leave the room. If it wasn’t for COVID, I would meet that goal! Unfortunately, with COVID, there is no room service, however, the location is perfect and within walking distance to several great restaurants and you can also order delivery! I’ve deemed this hotel to be my new home away from home whenever I need a weekend to myself. The TV’s have smart technology that will allow you to “cast” your Netflix, hulu, etc, from your phone onto the tv so you can watch your own stuff. I love this hotel!
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Date of stay: January 2021Trip type: Travelled solo
1 Helpful vote
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Response from Elyse Callison, Marketing at Omni Frisco Hotel
Responded Jan. 28, 2021
Thank you for the detailed review! We are delighted to hear that you enjoyed your new "home away from home" at Omni Frisco. Our staff takes great pride in taking care of our customers and we are glad that we exceeded your expectations. We look forward to seeing you again soon!
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DayTrip69260 wrote a review Feb. 2021
1 contribution1 helpful vote
The property did not go the extra mile to accommodate us considering the fact that the restaurants were closed and no room service was available. Apparently the restaurants are only open Thursday-Sunday, yet we arrived on a Wednesday! The parking situation was beyond confusing, there was inadequate signage to the point that we were unable to locate the elevator banks leading to the hotel and entered an elevator bank for the gym that was clear across the property. Lastly, there was a storm which delayed our departure flight so we asked for a late check out and was told that there would be a "fee" in order stay until 2:00...which would have been Ok under normal circumstances but the fact that the hotel was empty, the least they could have done was accommodate my request to make up for the other shortcomings considering we paid for a 4star experience that didn't happen! The only positive was Caesar at the front desk upon check in and the following morning, he was friendly and accommodating and was generous with the snacks offered in lieu of the restaurant closures. All other staff that I encountered were rude, and not accommodating....when I was looking for the bar on Wednesday (not realizing everything was closed) I was offered a "glass of wine" by a woman that shook me down to prove that I was a guest. Overall, the experience left me with a bad taste which was unlike the warm, friendly southern hospitality I received everywhere in Texas but not at the Omni Frisco.
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Date of stay: January 2021Trip type: Travelled on business
Room Tip: The rooms are clean and efficient however on the smaller side, the view was great and close the...
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1 Helpful vote
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Response from Elyse Callison, Marketing at Omni Frisco Hotel
Responded Feb. 3, 2021
We are disappointed to know that your stay with us was not up to your expectations, and we have noted your comments. We would like to extend our sincere apologies for the inconveniences caused to you. We take our guests’ experience very seriously. Thank you for taking the time to share your opinion. We hope to have another opportunity to change your impression.
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winags wrote a review Nov. 2020
College Station, TX252 contributions133 helpful votes
I have stayed here 3 or 4 times. This time did not feel quite as much like a luxury hotel as it has in the past. I felt like the beds were not as comfortable and the linens weren't quite as nice. In the past, I have stayed on the street side of the hotel, which I find to be quieter than the side that faces Ford Field. I felt it was a bit noisy being on that side this time. As a rule, I find that Omnis are sometimes noisier than other hotels in the same price range, many times I can here people talking in the hallways late into the night. Don't get me wrong, this is still a very nice hotel and you can't beat the area for having a variety of restaurants right there within walking distance. The Neighborhood Services restaurant was only open for dinner and not for breakfast during our stay due to changes made for COVID. That was a bit of a disappointment as we normally like to eat breakfast there before checking out.
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Date of stay: November 2020
Rooms
Cleanliness
Service
2 Helpful votes
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Response from Elyse Callison, Marketing at Omni Frisco Hotel
Responded Dec. 9, 2020
Thank you for your feedback. We are sorry to hear that your experience wasn't as it had been in the past. Due to these unprecedented times, we have limited a few items in guest rooms for a more contactless approach but the soft seating, furniture and bedding are the same level of luxury. I have shared your feedback of the noise and guest room bedding with our leadership team in order to facilitate further review. We apologize for the change in dining hours and offerings at Neighborhood Services. We hope to reinstate this soon. Please don't hesitate to reach out to us, if there's any additional feedback you'd like to share with us. Hope to see you again!
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Will wrote a review Nov. 2020
Longview, Texas2 contributions1 helpful vote
Cowboy fan or not this place is a "touchdown". From check in to check out was treated to such hospitality. Was greeted I believe by Sandy who set the standard for our experience. She explained all the amenities with grace and charm. Amid the Covid 19 challenge's, which limited experiencing all the things the Star at Frisco has to offer, the hotel by far was still an experience. Our room was well kept, clean and provided great views as promised. All the Cowboy memrabilia and color scheme definitely brought a sense of pride for fans like ourselves. All the staff seemed to be true fans as well. Talk about going above and beyond, one of the shops was closed, but Ceasar took the time to open the doors just for us to quickly browse and get a few photos!. Everything you could want to experience is in walking distance which was a great convenience not to mention the complimentary parking provided. For a great getaway I definitely recommend the Omni Frisco....go Cowboys!
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Date of stay: November 2020Trip type: Travelled with friends
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Response from Elyse Callison, Marketing at Omni Frisco Hotel
Responded Nov. 10, 2020
Thank you so much for sharing your recent experience. We are thrilled to know we scored big with you! Thank you so much for your kind remarks commending Sandy and Cesar, and for taking the time to express your appreciation for the service rendered. Your correspondence has been forwarded to the General Manager of the hotel to give accolades to them both. The health and safety of our guests and associates has always been, and always will be, our top priority and we are glad that was your experience while staying with us. We can't wait to welcome you back at the official hotel of the Dallas Cowboys.
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PRICE RANGE
US$152 - US$446 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasFrisco
NUMBER OF ROOMS
300
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Frequently Asked Questions about Omni Frisco Hotel
Which popular attractions are close to Omni Frisco Hotel?
Nearby attractions include The Star (0.3 km), Texas Sculpture Garden (0.9 km), and Play Street Museum - Frisco (1.2 km).
What are some of the property amenities at Omni Frisco Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Omni Frisco Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Omni Frisco Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Omni Frisco Hotel?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Omni Frisco Hotel?
Conveniently located restaurants include Tupelo Honey, Cow Tipping Creamery, and City Works - Frisco.
Are there opportunities to exercise at Omni Frisco Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Omni Frisco Hotel have an airport shuttle?
Yes, Omni Frisco Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Omni Frisco Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Omni Frisco Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni Frisco Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.