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Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa

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#4 of 14 Hotels in Frisco
Certificate of Excellence
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Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa
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963 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa
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Showing 960: English reviews
Houston, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 March 2016

The staff and accommodations at this Embassy Suites were just fantastic. The made-to-order one lets at the complimentary breakfast were perfect! And fast! The evening complimentary reception had great drinks and very good heavy hors d' oerves. Every staff member we encountered was friendly, courteous and helpful. The rooms were clean, quiet, and very comfortable. We'll stay here every time... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Frank H
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the nice review of our hotel. We are so glad that you enjoyed your stay with us and that you had a chance to experience our wonderful service, breakfast, complimentary evening reception and comfortable suites. Our team takes pride in caring for our guests and appreciates your comments. Thank you for staying with us and... More 

Miami Beach, Florida
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 March 2016

This location is very convenient for visits to the Frisco area. This Embassy Suites location has a very helpful staff. The hotel is close to a lot of attractions and restaurants. The hotel and staff really try to make this a pleasant stay with all of the services provided.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank jmccurdy
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that you enjoyed your stay with us and that you had a chance to enjoy our wonderful service and great location. Your detail gives a great description that can be so helpful to other travelers. Thank you for staying with us and we hope... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 March 2016

The hotel is fine, but two things really stood out to me, and I stay in A LOT of hotels for business travel. I was there for the Toyota Power of Exchange and during the meeting the heel tip of my shoe became dislodged. Not pleasant as the day was just beginning, it was my only pair of heels, and... More 

Helpful?
1 Thank 74greerb
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for taking the time to review our hotel. We are so glad that you enjoyed your stay with us and that my staff went above and beyond. It is always gratifying to hear when my staff takes such good care of our guests. Thank you for staying with us and sharing your experience. We appreciate your business and... More 

Fort Worth, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 March 2016

Very clean, nice setting next to the baseball park and the mall. We did indoor sky-diving which is only a few minutes away too. Our only two negatives is it was hard to find the pool and a little embarrassing to clog around the lobby in front of everybody in our swim suits trying to find it. And at breakfast... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
2 Thank Colin C
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the wonderful review of our hotel. We are so glad you enjoyed your stay with us. Thank you for staying with us and for sharing your experience. We hope to see you again soon! Rich Lundt General Manager More 

Austin, United States
1 review
Reviewed 18 March 2016

My General Mgr and I stayed for the Toyota Power Exchange Event in Frisco and we enjoyed our stay. It is a very nice Hotel. The Free breakfast is very good as well the room is very large and nice. I would rate this Hotel 5 Stars

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Thanh H
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that you enjoyed your stay with us and that you had a chance to enjoy our breakfast, the spacious and nice suites. Thank you for staying with us and we hope to see you again the next time you are visiting the Frisco, TX... More 

Griswold, Connecticut, USA
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 March 2016

The area around the hotel is very nice with lots of shopping and restaurants in all price ranges. The hotel was clean and beds fine although dated a bit with maroon and gold color scheme. The biggest unknown for me was the distance to Dallas and the toll road. There is a toll road north-south that only accepts a tag... More 

Helpful?
Thank deebee18
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for your review. We are glad you had a chance to enjoy our clean suites and great location. Thank you for staying with us and we look forward to welcoming you back soon! Rich Lundt General Manager More 

Clearwater, Florida
Level Contributor
126 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 15 March 2016

This is a great property. You can walk to shopping, restaurants, minor league hockey and baseball games and a short drive to everything else. It is easy to find. The staff is great and very helpful. If you are in the area, stay here.

Helpful?
Thank MD S S
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that you enjoyed your stay with us, wonderful service and great location. Your detail gives a great description that can be so helpful to other travelers. Thank you for staying with us and we hope to see you again the next time you are... More 

1 review
Reviewed 15 March 2016

While the room was goos, theoverqll service was terrible On Saturday morning there was actually no food n the restaurant. Naturally it was very crowded with family and children. Wehad to wait in long lines just for any breakfast at all. Then there was no place to sit. No excuse for this at all. Then the valet disappeared and we... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank davidwK296MD
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for your feedback and taking the time to post your comments regarding our hotel. We appreciate all the feedback we can get, as it helps us in our ongoing efforts to improve product and service. Thank you for staying with us and for sharing your experience with us and we hope to see you soon! Rich Lundt General... More 

Northville, United States
1 review
Reviewed 14 March 2016

very disappointing service. room service never picked up used dishes (used glasses were left in sink and on table for three days, never changed glasses, never refill coffee supply, never put new coffee cups). I ordered room service first night of stay, the server stayed outside and wanted me to take my order inside myself then he "demanded" gratuity. Extremely... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Saurabh G
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the issues that you experienced during your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. Thank you for staying with us and we hope you will... More 

2 reviews
Reviewed 13 March 2016

Loved the huge atrium and glass elevators! Breakfast was most welcome--lots of food options. I'd have appreciated an option for almond milk or coconut milk.I was able to shop for my own and store it in the fridge in the room so the lack at breakfast wasn't the end of the world. The suite was huge and a great value.... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank lisabE938KF
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the nice review of our hotel. We are so glad that you enjoyed your stay with us and our cooked to order breakfast. Our team takes pride in caring for our guests and appreciates your comments. Thank you for staying with us and we look forward to welcoming you back soon! Rich Lundt General Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The beautiful Embassy Suites Frisco Convention Center and Spa is located in the heart of Frisco. Frisco is the most booming place in the USA! So much is happening here! We are a four diamond, four star Embassy Suites! We boast over three hundred and thirty wonderfully appointed suites. We have that special four diamond, four star service that will exceed all of your expectations. The Embassy Frisco features a full service SPA BOTANICA which has everything from pedicures to body massages. The perfect place to relax from a meeting or sneak away for a romantic weekend.Talk about meeting space; we got you covered! The Embassy Frisco has a full convention center with over 90,000 square feet of flexible space that can accommodate up to two thousand! Whether you are coming in for that special meeting or family reunion- we do it all! Don't forget weddings! We have a special coordinator to assist your every need.The Embassy Frisco is close to everything to do! We are steps away from Dr Pepper Arena. We have views that overlook the Roughriders stadium. Close to many restaurants and shopping shopping shopping! Right across the street from Stonebrier mall and all they have to offer! So come on over to Frisco Embassy Convention Center and Spa- we will exceed all your expectations. ... more   less 

Additional Information about Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa

Address: 7600 John Q Hammons Dr, Frisco, TX 75034
Region: United States > Texas > Frisco
Price Range: $183 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa 3.5*
Number of rooms: 330
Reservation Options:
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Also Known As:
Embassy Suites Dallas Frisco Hotel Frisco
Embassy Suites Frisco
Frisco Embassy Suites
Embassy Suites By Hilton Dallas Frisco Hotel Convention Center & Spa Texas
Hotel Style:
#3 Romantic Hotel in Frisco
#3 Business Hotel in Frisco
#5 Family Hotel in Frisco
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa staff and other travellers.
2 questions
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Kaufman
7 months ago

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Questions? Get answers from Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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