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Holiday Inn Express Frisco

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3400 Parkwood Blvd, Frisco, TX 75034-1968
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Booking.com
US$80
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Free cancellation until 21-10-05
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US$80
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Free cancellation until 21-10-05
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US$80
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Free cancellation until 21-10-05
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (56)
Room & Suite (36)
Dining (20)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Frisco
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 26 hotels in Frisco
Location
Cleanliness
Service
Value
The Holiday Inn Express Frisco hotel is the newest addition to the North Dallas / Plano area. Our central location provides easy access to the Dr. Pepper Ball Park / Arena, FC Dallas Stadium, Strikz, Heritage Museum, Frisco Convention Center and so much more. Downtown Dallas, American Airlines Center, Cowboy Stadium, and Southfork Ranch are just a short drive away. Stroll through Central Park or shop 'til you drop at Stonebriar Mall, The Shops at Legacy and IKEA which provides you plenty of shopping, dining, and entertainment.Business travelers will appreciate that we keep you connected with our free wired and wireless high-speed Internet access, as well as copy and printer services in the 24-hour business center. Dr Pepper Snapple, Ericsson, and Siemens are just a few of the companies that call us home.Relax in your completely renovated room featuring a vibrant new contemporary look and thoughtful amenities, including a 40 inch flat panel TV, work station, mini refrigerator and microwave. If you’re hungry, you can head downstairs to our Suite Shop, which is open 24 hours. Enjoy a swim in our crystal-clear outdoor pool or energize in our full cardio Fitness Center. Whether planning a social occasion or a corporate meeting, our 1812 sq ft of meeting space and outside catering services will make your next event a success. Stay you and stay new with the Holiday Inn Express Frisco.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Vending machine
Business Centre with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
187Reviews2Q+A30Room tips
Traveller rating
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  • 49
  • 24
  • 22
  • 31
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Popular mentions
BigRobUTSA wrote a review Apr. 2021
Odessa, Texas429 contributions91 helpful votes
Pros: Great service, very clean room, breakfast has been figured out with a dedicated person putting an order together for you and you can take to your room or eat in the dining area (good variety). Cons: No carts on arrival (I think there are 2) and hotel was sold out...more on the guest not returning than hotel (not your fault). Parking is in the back of the property so you check in then drive around back. Shares parking lot and pool area with Candlewood suites which is big but kind of a bummer. Weight room, pool area all very clean (not a con). Service really kept this far off the access road (NDT) so it's nice and quiet. Slim Chickens, Rudy's BBQ a long walk/short drive away, and Costco, Target, fast food an exit away (stay on access road, no need for toll) Overall, we were very satisfied with this stay. Thank you HIE.
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Date of stay: April 2021
Location
Service
Sleep Quality
Room Tip: Low floor, close to parking lot would be away from traffic and close to parking lot
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Dap66 wrote a review Apr. 2021
Oklahoma City, Oklahoma60 contributions24 helpful votes
Stay was beyond disappointing, especially on a property with such good bones. The building in this very upscale neighborhood was beautiful. Exterior Entry Area trash was overflowing. After dark the down can lights in the overhang leading to the parking lot were so dim, it was dark. Public Lobby Men's restroom trash of overflowing The baggage cart wheels were so bad, they were very difficult to roll, and noisy. Hallways and elevator cabs were dirty.The room was barely cleaned and the shower/tub faucet streamed water from a bad leak. We checked in around 6:30pm for a room to be ready at 3pm & had to wait for the room to be cleaned. There was no maintenance nor maid service staff on site on weekends we were told. The management company would not allow the expenses. I have never had a hotel room not a long service type without maid service or even to provide towels and make a bed. With the covid, the lack of cleaning staff was particularly alarming. No hot breakfast as was advertised was somewhat understandable, but the poor selection for the grab & go were awful. Two dried up oranges, stale coffee, and Kellogg bars, soggy and a muffin type cellophane pastry barely eatable.
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Date of stay: April 2021
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Response from IHG Service, Owner at Holiday Inn Express Frisco
Responded 3 weeks ago
Hello Dap66, Thanks for the stay and feedback. I am sorry to hear about the condition of the room, the limited housekeeping services and your breakfast experience. We take comments such as these seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Best Regards, John O Case Manager IHGService
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L C wrote a review Apr. 2021
Kansas City, Kansas1174 contributions33 helpful votes
+1
The hotel is in a great location. The staff were very hospitable and friendly. The grab and go breakfast offered premium carb options. The room we had was very well equipped. We didn’t have any issues with gaping holes when the door was closed but the clearance at the threshold did let in a lot of noise and light. I’d say that the gap was at least three quarters to an inch. The AC did cycle quite a bit so we eventually just turned it down so low that it would stay on the whole night. The walls are paper thin though, we could hear the next door guest speaking pretty much through the night and she wasn’t shouting, just speaking in a normal tone.
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Date of stay: April 2021Trip type: Travelled as a couple
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Response from IHG Service, Owner at Holiday Inn Express Frisco
Responded 3 weeks ago
Hi 678lc, Thanks for your review and for staying with us.We are delighted to hear you found our staff hospitable and friendly and the room very well equipped. I can see that your stay wasn't as comfortable as it should have been. I am sorry for the noise and for any discomfort the issue with the air conditioning unit caused you. These will not be overlooked as I have shared them with our management and maintenance team. We continuously strive to provide guests with the best accommodation and your feedback is helpful as we work on improvements. I do hope you will give us another opportunity to welcome you back and provide you with a better stay. Sincerely, Connie D Case Manager IHGService
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Bob's E wrote a review Dec. 2020
1 contribution1 helpful vote
When glancing at the hotel itself, you see nothing wrong. But when you walk to the hallway with elevators and rooms, you're in for a trick. When entering our hotel, the carpet looked old as if it had been there since the hotel was constructed. Our room's bathroom repeatedly got locked. We got transferred to another room and it was a mess. I would not want anybody to stay in this hotel. Also the walls were thin and we heard everything about the couple getting divorced to the room next to us.
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Date of stay: November 2020
Cleanliness
Service
Sleep Quality
Room Tip: There's no good room!!!
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Ava B wrote a review Nov. 2020
Texas110 contributions15 helpful votes
+1
Had to move room 3 times in one night! First room I went into had not been serviced, both beds unmade and towels over the floor. I'm super exhausted but go back to front desk to tell them. I'm thinking I'm inconvenienced but mistakes happen, I'm a reasonable person. They were apologetic and got me a new room. As I'm going down the hall I noticed the carpets are very stained and dirty. It's 11pm, I'm super tired so I get the key to the new room. Immediately I notice the bathtub faucet was continually running and the bathtub was dirty and the tiles in the floor were loose I look a closer and notice there was grout missing that should be holding them together! My sister goes over to pull her sheet back on her bed and there is hair and a small bloodstain. I'm like, you've got to be kidding! So we call downstairs, this time the front desk clerk walks up a key for a THIRD ROOM, we walk in and notice rust drippings in the bathtub---still so tired from moving all day just wanted to lay down. I go to ck my bed and more stains and a green booger. I'm thoroughly disgusted. We packed up and left. Almost midnight by now, I start calling hotels nearby for rates. I called the Hyatt and they said that they get calls WEEKLY from people rebooking. Literally, I've been on mission trips that have better accommodations. On the way out the front desk clerk apologized and said, "please get someone to do something about this, I'm so embarrassed to work here!" Yes, he said that! Please don't go here!
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Date of stay: November 2020
Rooms
Service
Sleep Quality
Room Tip: Never stay here - unclean
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PRICE RANGE
US$87 - US$179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn frisco (plano/stonebriar) hotel frisco, frisco holiday inn
FORMERLY KNOWN AS
The Frisco Inn
LOCATION
United StatesTexasFrisco
NUMBER OF ROOMS
121
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Frequently Asked Questions about Holiday Inn Express Frisco
Which popular attractions are close to Holiday Inn Express Frisco?
Nearby attractions include Texas Sculpture Garden (1.1 km), KidZania USA (1.1 km), and Comerica Center (0.8 km).
What are some of the property amenities at Holiday Inn Express Frisco?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express Frisco?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Express Frisco?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Frisco?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Frisco?
Conveniently located restaurants include Platia Greek Kouzina, Norma's Cafe, and Gloria's Latin Cuisine.
Are there opportunities to exercise at Holiday Inn Express Frisco?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Frisco?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express Frisco?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Frisco offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Holiday Inn Express Frisco?
Many travellers enjoy visiting Historic Downtown Plano (14.4 km).