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I stayed here for almost 3 weeks in 3 different rooms. Temperature control system is outdated with old AC machines. AC was not cooling and water was not hot in one of the room. Internet is extremely sporadic and complaints to guest services didn't help....More
Hotel staff was very welcoming and friendly when we arrived. My room was perfect....Bed was very comfortable, air conditioner was just like I like it...Cold. Breakfast was wonderful. I had scrambled eggs, bacon, and the very delicious cinnamon rolls. They also had sausage, pancakes, oatmeal,...More
Response from Ardith T, Sales Coordinator at Holiday Inn Express FriscoResponded 18 May 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again....More
The rooms are too clumsy, small, the beds too high for senior citizens too get into, had to struggle to climb into the bed.
The air conditioner is too loud. All together a very uncomfortable stay.
The breakfast service slow.
Plus good parking.More
Response from IHGService, Guest Relations Manager at Holiday Inn Express FriscoResponded 1 week ago
Thank you for writing a review about your recent stay with us. I certainly appreciate you taking the time to bring your concerns to our attention. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. However,...More
This was a last minute suggestion and was perfect for our needs. Unfortunately, we did not spend much time at the hotel. However, I can speak highly of the staff based on a few interactions. The front desk attendants were well-versed on things to do...More
The pool says it's heated but it was freezing. Our smoke alarm did not work and they told us to just take it down. That's ridiculously unsafe. Then three different times they gave us keys that didn't work once we got up to the room....More
Thank Aaron J
Response from IHGService, Guest Relations Manager at Holiday Inn Express FriscoResponded 10 September 2017
Hi Aaron J,
Thank you for your review and for staying at the hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I am sorry...More
US$88 - US$167 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#10 Business Hotel in Frisco
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Frisco (Plano/Stonebriar) Hotel Frisco ,