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This is an old property that is not even CLOSE to being up to IHG standards. I was not greeted properly, they did not have any amenities that I needed at check-in (toothpaste), I had to make 3 trips to the front desk at Midnight...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express GainesvilleResponded 3 weeks ago
Thanks for your recent stay, we're glad to have hosted an IHG Rewards club member. I'm sad to learn that the service level provided did not meet your usual expectations. On behalf of the team, I'm sorry for missing the opportunity to properly...More
We only booked 1 night because we were just passing thru. But then we saw the hotel lobby It was so fresh looking and smelled so clean. Then we got to our room...wow! Spacious squeaky clean lots of soft towels. The frig and microwave looked...More
I must say I was very impressed with this location. Super clean & attractive, comfortable bed with nice linens, ceiling fan in the room, along with microwave & mini fridge. Breakfast was pretty good, especially the cinnamon rolls!
I have stayed in multiple Holiday Inns, and Holiday Inn Expresses. They are my preferred chain of hotels for business and leisure. I really don't know if I will stay at this one again. The cleanliness of this place left a lot to be desired....More
Thank William H
Response from IHGService, Guest Relations Manager at Holiday Inn Express GainesvilleResponded 17 August 2017
Hi William H,
Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with the cleanliness of the hotel as well as the condition of the room, sofa...More
Booked online through this app. Room was not ready! Had to wait an hour before we got into our room!!! Do not stay here!!! Worst service ever!!! The lobby had a funny smell to it when we came in . Not a good experience for...More
Thank Darlene C
Response from IHGService, Guest Relations Manager at Holiday Inn Express GainesvilleResponded 13 August 2017
Hi Darlene C,
I appreciate your review for your recent stay with us. Your comments are important as these will help us keep track of the things that we need to improve on. I am sorry to read that your check-in experience was not as...More
US$101 - US$182 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Gainesville Hotel Gainesville ,