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Holiday Inn Express Gainesville

96 reviews
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Traveller (13)
Room & Suite (14)
Dining (2)
Overview
  • Excellent22%
  • Very good32%
  • Average14%
  • Poor16%
  • Terrible16%
Travellers talk about
“winstar casino”(8 reviews)
“cinnamon rolls”(2 reviews)
“breakfast food”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (96)Write a Review
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All reviewswinstar casinocinnamon rollsbreakfast foodceiling fanstayed one nightcoffee makerstaff was very friendly and helpfulbed was very comfortablerooms were cleantearsconcertfixturesmicrowave
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1 - 5 of 95 reviews
Reviewed 17 October 2017

This is an old property that is not even CLOSE to being up to IHG standards. I was not greeted properly, they did not have any amenities that I needed at check-in (toothpaste), I had to make 3 trips to the front desk at Midnight...More

Thank HDFLHPI
Response from IHGService, Guest Relations Manager at Holiday Inn Express GainesvilleResponded 1 November 2017

Hi HDFLHPI, Thanks for your recent stay, we're glad to have hosted an IHG Rewards club member. I'm sad to learn that the service level provided did not meet your usual expectations. On behalf of the team, I'm sorry for missing the opportunity to properly...More

Hotel's Favourite
Reviewed 15 October 2017

I must say I was very impressed with this location. Super clean & attractive, comfortable bed with nice linens, ceiling fan in the room, along with microwave & mini fridge. Breakfast was pretty good, especially the cinnamon rolls!

Thank saraheT922KB
Reviewed 2 August 2017

I have stayed in multiple Holiday Inns, and Holiday Inn Expresses. They are my preferred chain of hotels for business and leisure. I really don't know if I will stay at this one again. The cleanliness of this place left a lot to be desired....More

1  Thank William H
Response from IHGService, Guest Relations Manager at Holiday Inn Express GainesvilleResponded 17 August 2017

Hi William H, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with the cleanliness of the hotel as well as the condition of the room, sofa...More

Reviewed 29 July 2017 via mobile

Booked online through this app. Room was not ready! Had to wait an hour before we got into our room!!! Do not stay here!!! Worst service ever!!! The lobby had a funny smell to it when we came in . Not a good experience for...More

Thank Darlene C
Response from IHGService, Guest Relations Manager at Holiday Inn Express GainesvilleResponded 13 August 2017

Hi Darlene C, I appreciate your review for your recent stay with us. Your comments are important as these will help us keep track of the things that we need to improve on. I am sorry to read that your check-in experience was not as...More

Reviewed 10 July 2017 via mobile

I stay at this hotel on average once a month for business. I always like the cleanliness of this hotel as with most all holiday inn express. But I was not happy with my visit this time. First the staff makes you feel like doing...More

Thank Trainer I
Response from IHGService, Guest Relations Manager at Holiday Inn Express GainesvilleResponded 26 July 2017

Hi Trainer, Thanks for choosing to stay with us and sharing feedback. I regret to learn that you were letdown by both the room's upkeep and level of service received. Comments such as yours are important and relayed to the team to help point out...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Details
Price range
US$107 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (13)
Room & Suite (14)
Dining (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Swede62141
25 August 2015|
AnswerShow all 2 answers
Response from LKH63 | Reviewed this property |
This is not a resort area, however there are several small, very old, quaint western towns in the area and the landscape is very pretty.
0
Votes
Brian B
2 August 2015|
AnswerShow all 2 answers
Response from James S | Reviewed this property |
They were in the process of remodeling in June.
0
Votes
Room Tips
"Ask for a first floor room"
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"Stay anywhere but at this hotel"
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"Go for a 3rd floor suite they are huge."
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"Rooms at ends of halls with no stair access nearby are quieter."
Read review
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