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Hilton Galveston Island Resort

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Hilton Galveston Island Resort
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1,940 Reviews from our TripAdvisor Community

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Showing 1,909: English reviews
Benton, Arkansas
Reviewed 3 days ago NEWvia mobile

Patty the hostess was very informative. She explained history of Galveston area. She was very helpful and we had the best time visiting with her. She kept everything nice and clean. Also our room was nice and comfy. Can't wait to go back.

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Helpful?
Thank Shelnutt
COtravler77, Manager at Hilton Galveston Island Resort, responded to this review

Thank you so much for your kind words about the hotel and staff. We strive hard to offer a consistant product with exceptional service. I will be sure and let the F&B Director know what a great job Patty is doing so she can be praised. We appreciate your business and look forward to you returning in the near future.

Reviewed 3 days ago NEWvia mobile

We stayed at the Hilton due to our ship being fogged in. We had a great time with Patty in the Excutive lounge. She is the best! Nice rooms and friendly people all around. The staff was all friendly and the location was very convenient to local dining and cocktails.

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Helpful?
Thank Michael P
COtravler77, Manager at Hilton Galveston Island Resort, responded to this review

Thank you so much for your kind words about the hotel and staff. We appricate your business and look forward to you returing in the near future. I will be sure and let the F&B Director know what a great job Patty is doing so she can be praised. Thank you once again.

Houston, United States
Reviewed 5 days ago NEW

The whole experience was positive, from the time we arrived until the time we left. The restaurant served excellent meals, and all the staff were pleasant and helpful. The room was immaculate, with a Gulf view from our 7th floor room.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Treena R
COtravler77, Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your kind words about the hotel and staff. We appricate your business and we look forward to you returning in the near futue.

huntersville, NC
Reviewed 6 days ago NEW

We stayed there one night before a cruise with a group of 10 people (5 rooms). The staff was very accommodating and professional. The rooms were clean, although not as updated as some Hilton properties. Several reviewers have noted you need to make shuttle reservations in advance, and we confirm that. I didn't realize that when I booked, and when...

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Helpful?
Thank cindivan
COtravler77, Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your kind words about the hotel and staff. We strive hard to offer a consistent product with exceptional service. We appreciate your business and look forward to you returning in the near future. Thank you again.

Chicago
Reviewed 1 week ago NEWvia mobile

Very disappointed with this entire "resort". I stay at about 60+ nights a year in hotels so I have seen the good and bad. This hotel is towards the bottom of the list. The bathroom was dirty and I was happy I was only spending one night at this property. The bellman was supposed to arrange a shuttle to the...

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Helpful?
Thank Chitown962
COtravler77, Manager at Hilton Galveston Island Resort, responded to this review

I am applauded at what has been said and I sincerely apologize for what has occurred as we do not operate like this. I (Quinn B) would like the opportunity to speak with you regarding you stay and would appreciate you phoning me at your earliest convenience. It is my job to make it right and I look forward to...

Nashville, Tennessee
Reviewed 1 week ago NEW

The primary reason we chose this hotel was for the free cruise parking. I booked online without issues. When we arrived Guest Services advised that we needed a reservation for the shuttle to the cruise terminal and they only had two slots remaining - the earliest and the latest. We were able to "park" our car for the week for...

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Helpful?
Thank DepartingBNA
COtravler77, Manager at Hilton Galveston Island Resort, responded to this review

Thank you for letting us know of how your experience was and what we need to improve on to make our hotel and service better for all our guests. Thank you once again and we look forward to you returning in the near future.

Brussels, Belgium
Reviewed 1 week ago NEWvia mobile

The staff that registered us at check in was professional, friendly and helpful. They told us to go to the valet desk to make plans for getting to the cruise terminal in the morning. We checked in at 3 (the advertised check in time) in the afternoon and were told all the shuttles to the port were full for the...

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Helpful?
Thank cece714
COtravler77, Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your comments about the hotel and staff. We strive had to offer a consistent product with exceptional service. We appreciate your business and we look forward to you return in the near future.

Durham, United States
Reviewed 1 week ago

Even though some come for "resort" it is the superb staff makes the experience a great value! Particularly for the frequent business traveler, amenities are strong with concierge access, papers, good food service, etc..

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank J1325QDsteves
COtravler77, Manager at Hilton Galveston Island Resort, responded to this review

Thank you for letting us know of the great job we are doing. We appreciate your business and look forward to you returning in the near future.

Reviewed 1 week ago via mobile

Spent one night after Christmas. We rented a room with Gulf view window. The place is convenient, just across the beach. The room is clean and nice, with a comfy bed. The staff is nice and friendly. So far, pretty good experience..

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Helpful?
Thank princess27tx
COtravler77, Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your comments about the hotel and staff. We appreciate your business and we look forward to you returning in the near future.

Dyersburg, Tennessee
Reviewed 1 week ago

Stayed here after returning from cruise. Upon arrival I found that we did not have a reservation. Miscommunication on my part but we were given a smile and "don't worry, I am sure we have something" attitude. Very reassuring as I was about to panic with it being new year's day. Property was very clean. Our room was like almost...

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Helpful?
Thank workhardtraveloften
COtravler77, Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your comments about the hotel and staff. We appreciate your business and we look forward to you returning in the near future to enjoy another great experience.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. Relax in a cozy guest room with elegant, ocean-inspired decor and marvel at breathtaking sea views form a private balcony, or choose a suite with separate living space. ... more   less 

Additional Information about Hilton Galveston Island Resort

Address: 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $136 - $554 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Galveston Island Resort 3.5*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline, HotelsforEveryone, Travelocity and Orbitz so you can book your Hilton Galveston Island Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Galveston Island Hotel Galveston
Galveston Hilton
Hotel Style:
#4 Top resorts Hotel in Galveston
#4 On the Beach Hotel in Galveston
#4 Spa Hotel in Galveston
#5 Business Hotel in Galveston
#10 Romantic Hotel in Galveston
#12 Family Hotel in Galveston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Galveston Island Resort staff and other travellers.
24 questions
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Questions? Get answers from Hilton Galveston Island Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher up you go the better the view and reduction of noise”
 of 5 bubbles CKCsmile, 4 Jan 2017 | Read review
“Gulf view rooms are nice.”
 of 5 bubbles JackM2006, 3 Jan 2017 | Read review
“get a room with the balcony over looking the Gulf”
 of 5 bubbles P2652EVscotts, 3 Jan 2017 | Read review
“For a view of the gulf, top floors are better. We were on the sixth floor and the room had a balcony. Hallways are exposed to the weather.”
 of 5 bubbles NelsonSarah, 19 Dec 2016 | Read review
“lower rooms have better wifi signal”
 of 5 bubbles wencel1962, 13 Dec 2016 | Read review
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