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Red Roof Inn Galveston - Beachfront/Convention Center

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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356 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Galveston - Beachfront/Convention Center
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Showing 344: English reviews
Pittsburgh, Pennsylvania
Reviewed 4 weeks ago

My husband and I were hesitant about staying at this hotel after seeing all the negative reviews. But we stayed here for a week and we can honestly say that it was a pleasant stay! In a week we saw 2 roaches. It could have been more, it would have been fine; this is quasi tropical climate here, on a...

2Thank J4_and_P2
Sonora, California
Reviewed 4 weeks ago

The room was very outdated, holes and cracks in walls. Had to go ask for towels several times and ask for room to be cleaned. The trip ended early when we were invaded by cockroaches. They did reimburse us for the nights we loss. There was free continental breakfast and a pool, but we didn't go to either. The only...

2Thank 140jjw
Reviewed 5 weeks ago via mobile

There's no better service than this hotel! The staff went above and beyond to make sure I was comfortable and were very friendly and professional! The towels were fluffy, the heated pool was amazing, and the bed sooo comfortable! What makes it even better is the ocean being right across the street!!! Great job guys!

Thank Sarah D
Reviewed 19 April 2017 via mobile

Upon checking in I was given a pool room, after talking it over with Orbitz I was able to get a room with a view, my view was Kroger's parking lot. The room had a strong old smell to it, there were stains on the comforters. The water pressure was horrible. We were only given 2 bath towels. The beds...

2Thank brandy1121
Reviewed 16 April 2017 via mobile

Staff was friendly.. No towels and very outdated room.. The bed was very uncomfortable and couldn't sleep well with all the noise going on in the walkways and very loud people.. By far not even close to what it looked like when we booked..

2Thank Mattie J
Chicago, Illinois
Reviewed 9 April 2017

This was literally the worst place i have ever encountered and i stay at a lot of hotels across the country. From the moment i went in the hotel the staff after 2 pm is the worst i have ever been in communication with. I entered the hotel at 3:30 and asked if my room was ready and the tall...

4Thank johnroukus
Coal City, Illinois
Reviewed 3 April 2017

One night before cruise so paid $140 plus for the room. Which was cheap compared to other hotels in the area. I found out why real quick, this place was in a horrid condition. Smoke detector hanging by the wires, air conditioner was working but falling apart, everything was wet from the humidity in the room and rusted. Killed a...

6Thank kennethrichards66
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

Thank you Mr. Richards for letting us know about the pest issue in your room. We work closely with our pest management company to keep all insects from the rooms. Once you advised us of the issue, we called for a pest treatment of that room. I apologize that your one night stay was not comfortable. Sincerely, Kathleen Trindade

Reviewed 2 April 2017 via mobile

When we arrived it took a while to get check in, I had booked a room with two queen bed and when I got to my room it was full size beds instead, I had a few issues with the room and reported them, they said their maintenance man was on lunch,, he didn't show up for a few hours....

2Thank James L
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

Thank you for taking the time to give us feedback. Red Roof Inn Galveston has rooms with either two full-size beds or one king-size beds. My apologies for any miscommunication of the room-type. I hope you will stay with us again. Sincerely, Kathleen Trindade

Reviewed 28 March 2017 via mobile

Location is great! Customer service was terrible. When we checked in the man at the desk told us we didn't have reservations until we showed him the confirmation on our phone! Wasn't very friendly at all. More like irritated that he had to work. Asked for towels that night, as we had 2 towels and one washcloth. Was told they...

1Thank JoAnneSanderson1
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

My apologies for the towel shortage. It is always difficult during beautiful days on the beach to keep towels in stock. We will continue to increase our stock of towels to accommodate all the guests' needs. I hope you will choose to stay with us in the future when you are looking for economy accommodations on the beach. Sincerely, Kathleen...

Durban, South Africa
Reviewed 28 March 2017 via mobile

This Inn is a fraction of its former glory. Prices are heavily discounted and Internet images does not really reflect the condition of the Inn. In general the place is run down and downright dirty. Passages are dirty. Cigarette butts lie everywhere outside in the passages. The lifts are dirty and run down. You just get the impression that nobody...

2Thank Jack B
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

My apologies for the walkways not appearing clean. There should not be debris and the staff works diligently to keep them clean. I will share your comments with the entire staff. Thank you for your feedback. Sincerely, Kathleen Trindade

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04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Beachfront
About the property
  • Wheelchair Access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Red Roof Inn Galveston - Beachfront/Convention Ctr. is conveniently located within walking distance of the Convention Center, restaurants and the Texas Gulf Coast. Many of the area's most popular attractions like Galveston Island Historic Pleasure Pier, Moody Gardens, the historic Grand 1894 Opera House, Schlitterbahn Waterpark, the Elissa sailing ship and the Strand National Historic Landmark District are quickly accessible. Whether for meetings, weddings, a Galveston vacation with the family or a romantic getaway weekend for two, the Red Roof Inn Galveston-Beachfront/Convention Ctr. will accommodate your needs efficiently, graciously and completely. Our hotel offers business services and conference center that will make it easy to hold a meeting or a memorable social event. All rooms are non-smoking and offer free WiFi, microwave & refrigerator, hair dryer, iron & ironing board and flat screen TV. Enjoy our continental breakfast in the lobby or relax in the sun by our outdoor pool. One well behaved family pet is welcome. ... more   less 

Additional Information about Red Roof Inn Galveston - Beachfront/Convention Center

Address: 5914 Seawall Blvd, Galveston, Galveston Island, TX 77551-5888 (Formerly Beachfront Palms Hotel)
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $77 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Galveston - Beachfront/Convention Center 2*
Number of rooms: 151
Reservation Options:
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Also Known As:
Best Western Beachfront Hotel Galveston
Best Western Galveston
Galveston Best Western
Hotel Style:
#20 On the Beach Hotel in Galveston
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Galveston - Beachfront/Convention Center staff and other travellers.
9 questions
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Independence, Missouri
over a year ago
elgin il

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Questions? Get answers from Red Roof Inn Galveston - Beachfront/Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Elevator is slow and aged... it is really bad. Take the stairs if you can and have to stay here”
jfamilycarson, 17 May 2017 | Read review
“Inside room for pool, south outside room for ocean view”
nstokes1, 12 May 2017 | Read review
“Rooms have Bed Bugs.”
P5652UZelizabethm, 7 May 2017 | Read review
“Find a new hotel.”
140jjw, 21 Apr 2017 | Read review
“Loud, dogs bark at night, down right rude staff, expensive and dirt and disgusting rooms”
johnroukus, 9 Apr 2017 | Read review
5 of 5
US$84* /night
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