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Hampton Inn & Suites Galveston

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Hampton Inn & Suites Galveston
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783 Reviews from our TripAdvisor Community

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Showing 771: English reviews
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Washington DC, District of Columbia
Reviewed 5 days ago NEW

Before I book my hotel room, I rad the survey from the previous hotels guest and I decided to reserved my room at this hotel, but all my expectations was wrong, so this is the first worst experience for me, I hope it will never happen to anyone,and hope the hotel management & can fix it

Review collected in partnership with Hampton
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Helpful?
Thank jhs459
Management response:

I am in receipt of your comments through both Hilton and through TripAdvisor. I apologize for your inconvenience during your stay with us. Your carpet was cleaned prior to arrival because of your requests for a guaranteed pet free room and environment but it would appear that the carpet did not dry sufficiently before you were checked in. We try...

Sherwood, Arkansas, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 6 February 2017

We were to go on a Carnival Cruise and we had already made our reservations to stay at the Hampton Suites and Inns the night prior to our leaving on the Carnival Breeze when we had got down to Galveston and checked into our room, we noticed the whole hotel lobby was just full of people we had found out...

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Helpful?
4Thank Sandy M
About Hotel's Favourite Review
Dallas, United States
Reviewed 5 days ago NEW

Very nice hotel and clean the breakfast was great there is a Walmart right across the street from the hotel. The beach is across the street there are many eating places around. The hotel staff is nice and helpful.

Review collected in partnership with Hampton
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Helpful?
Thank 270dukem
Bloomington, Minnesota
Reviewed 5 days ago NEW

The hotel is clean, staff were friendly, check in was a breeze. However, at no time were we ever notified that the pool was being renovated and not usable. Due to the sunny forecast during the time of out stay, I purposely booked a room at a hotel with an outdoor pool. We were not told of its condition until...

Review collected in partnership with Hampton
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Helpful?
Thank kristinahd2017
Management response:

I am in receipt of your comments to both Hilton and to TripAdvisor. We had to do emergency unscheduled renovations to the pool deck when we found that the slate pool tiles were breaking and creating a hazard for the feet of our guests, especially the younger ones. We lost two days work because of heavy rain when the crew...

San Jacinto, California
Reviewed 6 days ago NEW

Female rep on the phone made it seem like such an inconvenience for her her to answer any questions. Our bathroom was not clean, so I walked to Walmart and bought my own cleaning supplies. Closet door was broken and came off the hinges (thank god it wasn't heavy)

Review collected in partnership with Hampton
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Helpful?
Thank Celia S
Colorado, United States
Reviewed 6 days ago NEW

Hotel is nice but was way too expensive for a Hampton Inn. The rooms were clean but nothing special. We liked the WalMart across the street for convenience. It was quite a walk to get to most places to eat that are not chain restaurants. It was nice to have a shuttle to the ship we were sailing on the...

Review collected in partnership with Hampton
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Helpful?
Thank Jennifer O
Waxahachie, Texas
Reviewed 6 days ago NEW

The staff at this Hampton Inn were professional, made you feel very welcome, and were extremely helpful. That help was not only for the hotel but also for questions we had about the area. At only 1 block from the beach, it was a great place to stay.

Review collected in partnership with Hampton
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Helpful?
Thank Betty C
Come to Good, United Kingdom
Reviewed 1 week ago

We stayed one night at this location as we were passing through the area. The hotel is located within a block or two of the beach. Walmart is located across the street. Hotel was quiet, as we could not hear neighbors or traffic. Plenty of parking on property. They had a nice pool and hot tub located on the the...

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Helpful?
Thank dkntravel
Management response:

Thank you for your comments and feedback following your stay with us in Galveston. The pool siding was re-tiled last week and we repaired the floor tiles in a large number of the guest rooms at the same time. This is ongoing maintenance and we are currently looking for an additional engineer for the summer months. Thank you for choosing...

Houston, Texas
Reviewed 1 week ago

The staff was so friendly and willing to answer all questions and make sure your trip was a success. Walmart is right across the street if you find out you left something at home. Breakfast was great and a short walk to the beach.

Review collected in partnership with Hampton
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Helpful?
Thank Donna H
Vacaville, California
Reviewed 1 week ago

My family flew into Houston and traveled by Uber to the hotel. When we checked in, I asked the staff about the fee shuttle (which used to be advertised on their website) to the cruise port. The front desk clerk asked, "Did you make a reservation?" I said we did not, as it is a free hotel shuttle and the...

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Helpful?
Thank CA_Dad_707
Management response:

I have read your comments posted yesterday following your stay with us last February and I apologize for the misunderstanding that you encountered. We discontinued the free shuttle to local restaurants etc early this year and made the necessary adjustments to the hotel descriptions. I apologize if they was not explained to you politely and correctly. We have made every...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
Official Description (provided by the hotel)
The Hampton Inn & Suites Galveston hotel is right by the Galveston Seawall, Moody Gardens, the beach, and historic sites. The hotel offers a free full hot breakfast every day, free high-speed internet and Wi-Fi, outdoor pool and whirlpool, fitness center, and meeting rooms. ... more   less 

Additional Information about Hampton Inn & Suites Galveston

Address: 6431 Central City Blvd, Galveston, Galveston Island, TX 77551-2059
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $159 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Galveston 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hampton Inn And Suites Galveston
Hampton Inn & Suites Galveston Hotel Galveston
Hampton Inn Hotel Galveston
Hampton Inn Galveston
Hotel Style:
#8 Business Hotel in Galveston
#9 On the Beach Hotel in Galveston
#11 Family Hotel in Galveston
#12 Romantic Hotel in Galveston
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Galveston staff and other travellers.
16 questions
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ENCINITAS
Tomball, Texas
8 months ago
over a year ago
Chatham, Canada
7 months ago
USA

See all questions (16)

Questions? Get answers from Hampton Inn & Suites Galveston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want to see the ocean, you have to pay extra. Noisy and loud A/C units.”
giovannitroncoso, 13 Mar 2017 | Read review
“The beach is only a block or so away. Ask for a room if available with a gulf view.”
AlvinS70563, 25 Feb 2017 | Read review
“maybe OK if you just wanted the beach”
bkb6018, 10 Jan 2017 | Read review
“wouldn't expect much of a view from the "ocean view"”
janvipd, 9 Nov 2016 | Read review
“Top floor the balconies are awesome!!!”
618terrim, 8 Nov 2016 | Read review
5 of 5