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Comfort Suites Galveston

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Traveller (33)
Room & Suite (97)
Dining (22)
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Overview
  • Excellent46%
  • Very good26%
  • Average16%
  • Poor7%
  • Terrible5%
Travellers talk about
“waffles”(25 reviews)
“cruise terminal”(14 reviews)
“shuttle service”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
2 Star Hotel
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (278)
There are newer reviews for Comfort Suites Galveston
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274 results
Traveller rating
120
74
44
21
15
Traveller type
Time of year
LanguageEnglish
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120
74
44
21
15
Show reviews that mention
All reviewswafflescruise terminalshuttle servicevery clean hotelrooms are nicetwo queenshot tubthe breakfast areaseawall blvdacross the streeta nice place to staynext morningthe maintenance manbalcony roomshort walk to the beachfishing pierthird floor
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81 - 85 of 274 reviews
Reviewed 17 May 2016

So glad I decided to take the negative reviews in stride and try this hotel for myself. We arrived around 1:30pm after a long drive and was immediately greeted by the front desk clerk and checked-in! Fast, Smooth & Easy. We signed up for the...More

Thank Tonya F
Response from gm_tx885, General Manager at Comfort Suites GalvestonResponded 18 May 2016

Tonya F, Thank you for taking the time to write this review about our hotel! I am pleased to hear about your quick and simple check in with us. I know that our team members work hard to exceed all of our guests expectations upon...More

Reviewed 11 May 2016 via mobile

Stayed here night before our week long cruise. They brought us to terminal at the time we needed to board. When we got back from cruise, they were already picking up another couple, so we got on quick and back to hotel. Hotel was nice...More

Thank mikespcs
Response from gm_tx885, General Manager at Comfort Suites GalvestonResponded 12 May 2016

Mikespcs, Thank you for taking the time to review our hotel and fill out our online survey! I am very happy to hear that you enjoyed our breakfast and that you were able to catch our shuttle very easily. Especially after a relaxing cruise! We...More

Reviewed 8 May 2016

Very convenient location with clean room and outstanding breakfast area, Breakfast items were great and staff are friendly and helpful. They have a shuttle to the cruise terminal. $15 per person, round trip. They kept our vehicle for free. When we returned from our cruise...More

Thank Pea_Baker
Response from gm_tx885, General Manager at Comfort Suites GalvestonResponded 9 May 2016

Pea_Baker, Thank you for coming to stay with us here in Galveston Texas. We appreciate the time that you took to fill out our online survey concerning your recent stay with us. It is truly important that each guest has a positive experience especially when...More

Reviewed 7 May 2016 via mobile

First off, I booked many months in advance. I have a Choice hotels rewards account so I always book right through the hotel. We are also active duty military. Once a year we take a trip just the two of us sans kids! So when...More

Thank CharliesAngel2013
Response from gm_tx885, General Manager at Comfort Suites GalvestonResponded 9 May 2016

CharliesAngel2013, I wanted to reach out to you personally and apologize for the inconvenience that you experienced while you were here at the Comfort Suites. This greatly concerns me and I want you to know that I am handling these issues personally as I work...More

Reviewed 6 May 2016

Staying here one night before our cruise. Cheapest we could find this weekend. We're on the 2nd floor and have a balcony. You can see the ocean, but it's not right on the seawall. The king suite is very roomy. Very comfortable bed. So far,...More

Thank Robyn L
Response from gm_tx885, General Manager at Comfort Suites GalvestonResponded 9 May 2016

Robyn L, Thank you for coming to stay with us here in Galveston! I am glad that you were able to see the gulf from your window and have a great experience. I know that it makes a difference when we as a team go...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Meeting Rooms
Multilingual Staff
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Bar/Lounge
Details
Price range
US$91 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette, Accessible rooms
Details
Price range
US$91 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette, Accessible rooms
Add Photo Photos
Traveller (33)
Room & Suite (97)
Dining (22)
Pool & Beach (21)
Amenities (20)
Business Centre & Event Rooms (2)
Questions & Answers
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WhereverYouleadme
14 July 2017|
AnswerShow all 3 answers
Response from navel007 | Reviewed this property |
Hi; The shuttle is $15 and it does stop running at 3pm I think. If you call the Hotel, they can give you a more up to date schedule. If you have to be at the Port by 2pm then there may be some things you can do, I would... More
1
Vote
Justin Maya E
18 June 2017|
AnswerShow all 6 answers
Response from Sheila B | Reviewed this property |
They never asked us For a special fee for arriving early. They were completely accommodating! The front desk tries to help with all problems!
0
Votes
LeSherika V
1 June 2017|
Answer
Response from Sheila B | Reviewed this property |
No pets allowed, except service animals. But, might check with hotel to make sure.
0
Votes
Room Tips
"go to the Comfort Inn on Seawall Blvd"
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"3rd floor rooms have unobstructed views if you choose the ocean view side."
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"WIFI does not work on third floor"
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"check your bill"
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