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The San Luis Resort

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The San Luis Resort
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1,867 Reviews from our TripAdvisor Community

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Showing 1,857: English reviews
Galveston, Texas
Reviewed 2 weeks ago

The San Luis Resort is by far the best place to stay on island for a panoramic view of the Gulf. The property is well maintained and the staff is properly trained for a high-end property. The onsite Steak House has perfect steaks, though the restaurant can e a bit loud, especially if there is a large group. Often it...

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Helpful?
Thank D S
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear Guest , On behalf of the entire San Luis team we very much appreciate you for taking the time to write a review. It is always exciting to hear about our guests experience. I will make sure to share your feedback with our restaurant leaders. Please let us know when you are planning to return to Galveston Sincerely, Philett...

Reviewed 2 weeks ago

Our family stayed at The San Luis over spring break. The resort is beautiful and in a great location. The pool area is very nice and clean, there was a slide area that the kids enjoyed. The pool bar wait staff is very attentive. Jennifer, the concierge, was absolutely wonderful during our entire stay. She always made it a point...

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1Thank Emily D
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear Emily D Thank you very much for posting your review and sharing your experience as well as recognizing our concierge Jennifer. She does and outstanding job consistently. On behalf of the entire San Luis team we welcome the opportunity to assist you with your return visit to Galveston in the Future. Best Regards, Philett Carter Director of Guest Relations...

Reviewed 2 weeks ago via mobile

Overall, our experience was great. They were very accommodating. The pool area is beautiful. Get there early if you want a lounger by the pool. The pool is heated and was a nice temperature. The service was top notch as well as their signature peach bellini. We would return for another getaway.

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Helpful?
Thank Mrskeg
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear Guest (Mrskeg.) Thank you for sharing you experience with us. On behalf of the entire San Luis team we very much appreciate you for choosing us for your quick staycation. Please let us know when you are planning to return to Galveston. We welcome the opportunity to serve you again. Sincerely, Philett Carter Director of Guest Relations San Luis...

Houston, Texas
Reviewed 2 weeks ago

Love Club Ten. It is on the 10th floor (of course) and NO kids allowed! Perfect place for a quiet couple of nights with all the perks. The floor is by card access only. free breakfast, free valet parking, priority room service, comp champagne daily and so on. We were also served champagne during check in! The people waiting behind...

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Thank rwolfehouston
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear R Wolfe On behalf of the entire San Luis team we very much appreciate you for taking the time to write a review. Please let me know when you are planning to return to Galveston. I welcome the opportunity to serve you again in the near future. Sincerely, Philett Carter Director of Guest Relations San Luis Resort

Reviewed 2 weeks ago via mobile

Lovely resort. Bellmen are amazing. Pool area is beautiful. Beach was unusable because of reconstruction. Was not notified of this before making reservations. Also no maid service. Very disappointing for a Landry's property.

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2Thank Jeanne R
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear Jeanne R. Thank you very much for choosing to stay with us and posting your review. Allow me to apologize on behalf of the entire San Luis team that you were not informed of the beach enhancements in advance. The islands opportunities for improvement of our beaches was out of our control. However, we certainly could have been better...

Cypress, Texas
Reviewed 3 weeks ago

First, this is likely one of the better properties on the island. So it is a shame that I don't like it more. I would probably not stay here again. 1) large property, but there are only three elevators. That is not enough for this size. To make it worse, while we were there one elevator was out the entire...

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1Thank johnsma1966
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear Guest (Johnsma1966) Thank you for taking the time to post a review. I sincerly apologize for any inconveniences that you encountered while you were visiting our property and I welcome the opportunity to speak with you as soon as possible regarding your experience. I will look into the comments and concerns mentioned in your review. Please feel free to...

South Houston, Texas
Reviewed 3 weeks ago

My family and I, a group of 7, stayed the night of 3/22 at the San Luis and thoroughly enjoyed it. Resort was beautiful and immaculate but what really stood out was the quality of service. On check-in, the front desk attendant Jennifer Nelson initially had problems reserving 3 rooms nearby due to the number of guests that week. Because...

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1Thank Allen-PH72
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear Allen Family, Thank you very much for your wonderful review. It genuinely is our desire to fulfill the dreams, goals and expectations of our guests. We appreciate you for recognizing Jennifer N. & Jennifer C. for their efforts to accomplish our service standards and goals. Please come back to stay with us again soon.. Philett Carter Director of Guest...

Pasadena, Texas
Reviewed 3 weeks ago via mobile

The room was beautiful along with the view. Our room came with breakfast each morning of our stay accompanied by very polite staff. Drinks upon arrival plus an extra bottle in the room is an excellent addition to a couples night in/out. Our stay was interrupted on the last night by drunk young adults trying to open the connection doors...

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Thank CVaughanH
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear C Vaughan, We appreciate you for your for taking the time to post a review. Club Ten is certainly one of our nicest room product and features. Oh behalf of the hotel & staff I would like to apologized for the behavior of an inconsiderate guest in the room adjacent to you while you were staying with us. Please...

Portland, Oregon
Reviewed 3 weeks ago

Hotel looks really nice and has all the requirements for a 4 star resort. Centrally located right in front of the beach and town. Beautifully landscaped and all the amenities that you expect from a hotel. When you really get into it, like taste the food and look at the cleanliness of the rooms and check in, I was really...

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2Thank gumballguy
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear Guest ( Gumballguy) Thank you for taking the time to post a review. I certainly apologize for any inconveniences that you encountered while you were here and I welcome the opportunity to speak with you as soon as possible regarding your experience. Please feel free to reach out to me at your earliest convenience. Philett Carter Director of Guest...

Palatine, Illinois
Reviewed 3 weeks ago

Check out is 11am and Check in is 4pm which is not common for hotels. Even with a 5 hour window, housekeeping can't handle it. So when you check in at 4pm and your room isn't ready, you have to come back later and wait in a 30 minute line at the front desk because everyone else has the same...

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1Thank jafcamp
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear Guest (jafcamp), Thank you very much for taking the time to share your feedback & concerns. I welcome the opportunity to speak with you concerning your experience and perhaps gain a professional open line of communication that will restore your faith in our hotel and resort as well introduce you to a different level and quality of service standards....

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The San Luis Resort, Spa & Conference Center is one of the Gulf Coast's finest beachfront properties offering a variety of luxury options. From Spa San Luis and the heated pool to its 40,000 sq. Ft. IACC conference center and magnificent gulf views, it's an ideal destination for vacationers, business travel and corporate meetings. Our AAA Four Diamond rated resort offers the finest in award-winning dining, overnight accommodations and first-class personalized and professional service. ... more   less 

Additional Information about The San Luis Resort

Address: 5222 Seawall Boulevard, Galveston, Galveston Island, TX 77551-4003
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $297 - $641 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The San Luis Resort 4*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, Hotwire, Priceline, Cheap Tickets, getaroom.com, Evoline ltd and HotelQuickly so you can book your The San Luis Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The San Luis Hotel Galveston
San Luis Resort Galveston Texas
San Luis Hotel Galveston
San Louis Hotel Galveston
Hotel Style:
#3 On the Beach Hotel in Galveston
#3 Spa Hotel in Galveston
#3 Top resorts Hotel in Galveston
#4 Business Hotel in Galveston
#4 Luxury Hotel in Galveston
#6 Romantic Hotel in Galveston
#10 Family Hotel in Galveston
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Questions & Answers

Here's what travellers have asked, with answers from The San Luis Resort staff and other travellers.
34 questions
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Questions? Get answers from The San Luis Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely get a room with a view of the Gulf.”
brendashaw, 28 Apr 2017 | Read review
“Club 10, great food, amazing pool”
cookie10752, 21 Apr 2017 | Read review
“All rooms are awesome views. They say the better views are 7 and up, but 4 through 6 was perfect for us!”
R8913ZWrichardd, 20 Apr 2017 | Read review
“8th floor on the west side is a great location.”
markvanhorn, 20 Apr 2017 | Read review
“If you want quite choose Club Ten”
rwolfehouston, 10 Apr 2017 | Read review
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