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The San Luis Resort

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Traveller (890)
Room & Suite (384)
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Overview
  • Excellent60%
  • Very good17%
  • Average11%
  • Poor6%
  • Terrible6%
Travellers talk about
“club level”(32 reviews)
“john paul”(28 reviews)
“swim up bar”(199 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from The San Luis Resort
Offers & Announcements: Getaway to Galveston!
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Offers from The San Luis Resort
Offers & Announcements: Getaway to Galveston!
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Reviews (2,789)
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1,608
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1,608
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182
Show reviews that mention
All reviewsclub leveljohn paulswim up barpool areagreat resortvalet parkingthe entire staffgreat poolspring breakrainforest cafeconvention centerocean viewgalveston islandmoody gardenssteakhouseh2ocabana
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461 - 465 of 2,778 reviews
Reviewed November 1, 2017

The main reason we go to the San Luis Resort is for the pool facilities--well...they take your money and then you find out that nothing is working. Pool was icy cold--hot tub not working. Service was non-existent...More

Review collected in partnership with this hotel
Thank ZinnHouston
Response from PCarte, Guest Relations Manager at The San Luis ResortResponded November 4, 2017

Dear Zinn Houston, Please accept our most sincere apology for the pool area not being up to par. We are undergoing some major pool renovations that will enhance and upgrade our pool service and amenities. We have attempted to inform all of our guests that...More

Reviewed November 1, 2017

Came to Galveston for a school reunion and stayed at the San Luis Resort. Long ago it was an empty lot with coast artillery emplacements on it. Self -parking was easy or there is valet. There is a swim up bar in the pool and...More

Thank Hud B
Response from PCarte, Guest Relations Manager at The San Luis ResortResponded November 4, 2017

Dear Hud, Class Reunions are always a fun type of group that we enjoy having on property. Getting together old friends and classmates can be very exciting. Thank you for giving us a opportunity to serve you all. The pool area is an island favorite...More

Reviewed October 31, 2017

We love the San Luis and we have stayed there many times. The facility is beautiful and the service typically outstanding. My husband and I stayed there recently for my 15 year medical school reunion and we were very excited because we had traveled without...More

Review collected in partnership with this hotel
Thank UTMBalum
Response from PCarte, Guest Relations Manager at The San Luis ResortResponded November 1, 2017

Dear UTMBalum, We appreciate the group for allowing us to host the medical event. I apologize that your rest time was interrupted abruptly. We have noted based on your experience that you prefer to stay away from the focus point near the elevator for any...More

Reviewed October 31, 2017

I thoroughly enjoyed my stay st the San Luis Hotel. My sister lives in Galveston, but had never stayed at the San Luis. So we decided to book a room and see if it was as good as we had heard. The view was beautiful...More

Review collected in partnership with this hotel
Thank kay725
Response from PCarte, Guest Relations Manager at The San Luis ResortResponded November 4, 2017

Dear Kay725, It's always awesome to get away from the hustle & bustle of life even if it's in your own backyard. There are a few hidden treasures in the Galveston to enjoy some of the local diverse cuisine, attractions and entertainment , San Luis...More

Reviewed October 31, 2017

Beautiful rooms. Great view. Staff was amazing, all very helpful and friendly. I stayed here for a medical school reunion, I had no idea San Luis was so nice & luxurious. I would definitely stay again.More

Review collected in partnership with this hotel
Thank michelle9226
Response from PCarte, Guest Relations Manager at The San Luis ResortResponded November 4, 2017

Dear Michelle9226, We so appreciate your wonderful compliments regarding our property and staff. Reunions are fun and seeing old friends and colleagues can be very exciting. Thank you for sharing your feedback and experience with us. We are looking forward to your next visit. Best...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$228 - US$519 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Galveston
#3 Top resorts Hotel in Galveston
#4 Luxury Hotel in Galveston
#4 On the Beach Hotel in Galveston
#4 Business Hotel in Galveston
#6 Romantic Hotel in Galveston
#9 Family Hotel in Galveston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$228 - US$519 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Galveston
#3 Top resorts Hotel in Galveston
#4 Luxury Hotel in Galveston
#4 On the Beach Hotel in Galveston
#4 Business Hotel in Galveston
#6 Romantic Hotel in Galveston
#9 Family Hotel in Galveston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (890)
Room & Suite (384)
Pool & Beach (172)
Dining (72)
Amenities (64)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
cengizbal
April 2, 2018|
AnswerShow all 2 answers
Response from Jacquetakaye |
The sun beds you have to rent.
1
Vote
Steven H
April 2, 2018|
Answer
Response from alcS5877UW | Reviewed this property |
Don’t think you can or should turn it down, and it’s supposed to be hot and feel like a Jacuzzi, but if it is literally hotter than it should be, I’m sure management would check into it and make any necessary adjustments.
0
Votes
Lacey H
March 16, 2018|
Answer
Response from PCarte | Property representative |
Thank you for being so loyal to The San Luis /Landry’s over the years. We hope to continue serving you and your family well to maintain our awesome relationships.!!! Looking forward to many more years to come. Philett Carter
0
Votes
Room Tips
"Needs to be better taken care of.."
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"Ask for a room away from elevator banks to reduce outside noise."
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"Choose another hotel."
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"Get new mattresses!"
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