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The San Luis Resort

2,458 reviews
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Traveller (844)
Room & Suite (322)
Pool & Beach (139)
Overview
  • Excellent60%
  • Very good17%
  • Average10%
  • Poor7%
  • Terrible6%
Travellers talk about
“club level”(31 reviews)
“swim up bar”(186 reviews)
“water slide”(42 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from The San Luis Resort
Hotel deals
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,458)Write a Review
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All reviewsclub levelswim up barwater slidepool areagreat resortpool staffvalet parkingvalet staffthe entire staffgreat poolfire pitrainforest cafespring breakconvention centergulf viewgalveston islandmoody gardens
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531 - 535 of 2,447 reviews
A TripAdvisor Member
1
Reviewed 4 June 2017 via mobile

My husband and I have visited this hotel a few times and I just want to say that the service here is excellent. Staff has always been very friendly. From Phillete at front desk, to Mr.Weiss who greeted us with the most comforting gestures, and...More

Thank A TripAdvisor Member
Response from PCarte, Guest Relations Manager at The San Luis ResortResponded 6 June 2017

Dear Guest, You are remarkable for taking time out of your day to post this fantastic review. Thank you for acknowledging our professional staff and quality of service. We are very excited that you are a loyal fan of the San Luis Resort. Please contact...More

Reviewed 3 June 2017 via mobile

When i was at the bar drinking one night and had a little to much to drink the security officer Timmothy helped me get a cab hailed to take me home. All the staff is super friendly and easy going, but when you need help...More

Thank italiandaddy
Response from PCarte, Guest Relations Manager at The San Luis ResortResponded 6 June 2017

Dear Guest (ItalianDaddy) Thank you so much for posting a review and recognizing some of our stellar associates security officer Timothy. We are thrilled that you enjoyed your stay and please visit us as often as your time permits. It is our pleasure to serve...More

Reviewed 2 June 2017

We have stayed on the condo side of this resort several times and love it. It is great to have a full kitchen plus all the hotel amenities. Every unit we have stayed in has been beautifully furnished. Our most recent stay was the first...More

Thank TexasAutismMom
Response from PCarte, Guest Relations Manager at The San Luis ResortResponded 6 June 2017

Dear(TexasAustismMom) On behalf of the entire San Luis team we very much appreciate you for taking the time to write a review. It is always exciting to hear about our guests experience. I will make sure to share your feedback with our leaders. Please let...More

Reviewed 2 June 2017 via mobile

My husband and I stayed at this resort in April and this resort is beautiful!!! The view from our room was amazing!! Our room was nice as was the entire resort!! So much to do in Galveston!! So many places to eat within walking distance...More

Thank ctwangen
Response from PCarte, Guest Relations Manager at The San Luis ResortResponded 6 June 2017

Dear Guest (ctwangen) You are very much appreciated for taking time out of your day to post this fantastic review. We are very excited that you are becoming a loyal fan of the San Luis Resort. I definitely want to meet you when you return....More

Reviewed 1 June 2017 via mobile

This is an odd resort. Could be 4 star but operates like 2 star. I booked my stay at this resort thru a 3rd party, booking.com and that part of my vacation was perfect! It took almost 2 hrs to check and I had to...More

Thank cynthiacS393BO
Response from PCarte, Guest Relations Manager at The San Luis ResortResponded 5 June 2017

Dear Cynthia Thank you very much for your review, comments and feedback. Please reach out to me direct to discuss your recent stay. We will certainly review your concerns with our management and staff of each area that has been mentioned in an effort to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$187 - US$419 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Galveston
#1 On the Beach Hotel in Galveston
#2 Spa Hotel in Galveston
#3 Luxury Hotel in Galveston
#4 Business Hotel in Galveston
#6 Romantic Hotel in Galveston
#9 Family Hotel in Galveston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$187 - US$419 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Galveston
#1 On the Beach Hotel in Galveston
#2 Spa Hotel in Galveston
#3 Luxury Hotel in Galveston
#4 Business Hotel in Galveston
#6 Romantic Hotel in Galveston
#9 Family Hotel in Galveston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (844)
Room & Suite (322)
Pool & Beach (139)
Dining (69)
Hotel & Grounds (572)
Bathroom (41)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Room Tips
"Bathroom shower could be a scrubbed a little bit more. Wasn't horrible, but..."
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"Highest floor for best view, 10th floor for adults only. We stayed on the 17th floor on in a corner room one..."
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"More blankets"
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"The higher the room the better the view although it was very cold when we were there."
Read review
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