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The room was nasty. And believe me, I’m the first complain, but we were so tired when we arrived after 2am Saturday morning. So I just checked the bed to make sure nothing was crawling around. Saturday morning we had to leave early, so after...More
First and foremost, we felt welcomed when we approached the check-in desk with our dog. I give the customer service a 10! The appearance is of an older hotel that could use some sprucing up, but that is just cosmetic. Our room was clean and...More
This is a really nice hotel. Very surprised. Everything in good condition and had a full kitchen. I’ll be coming back here. Staff friendly, quiet and close to everything in Georgetown.
They have a cool little store too where you can get food to cook...More
Perfect hotel on way to graduation. Austin was a zoo and Georgetown was just far enough away to be able to have a quality dinner, and a large, nice room to start our
big weekend. The staff listened to our needs, gave suggestions and were...More
Response from GTGeneralManager, General Manager at Candlewood Suites GeorgetownResponded 22 May 2017
Thank you for the kind words. We are delighted you had a nice stay. Congrats on the graduation and we hope to see you in the future! I will share this with the staff.
Place is great! Clean rooms and nice staff but last night over seven vehicles were broken into and General Manager said residents get no compensation! I had to pay over $300 out of pocket to get window fixed. I am staying there 30 nights due...More
Response from GTGeneralManager | Property representative |
The ethernet cables should work directly once you plug into the computer. You still have to put in the password for the splash page. This should pop up when you open your browser. The one catch with microsoft is their new... More
The ethernet cables should work directly once you plug into the computer. You still have to put in the password for the splash page. This should pop up when you open your browser. The one catch with microsoft is their new Internet Explorer Edge does not recognize the splash page. You have to use the regular internet explorer browser. Please contact me directly when you are inhouse and I will make sure everything is working properly. My direct email is candlewoodgtgm@yahoo.Thank you for staying with us.