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Holiday Inn Express Grand Prairie I-20

98 reviews
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Traveller (20)
Room & Suite (26)
Dining (3)
Overview
  • Excellent57%
  • Very good29%
  • Average6%
  • Poor2%
  • Terrible6%
Travellers talk about
“grocery store”(12 reviews)
“movie theater”(10 reviews)
“cinnamon rolls”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Grand Prairie I-20
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (98)Write a Review
There are newer reviews for Holiday Inn Express Grand Prairie I-20
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55
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6
Show reviews that mention
All reviewsgrocery storemovie theatercinnamon rollslittle thingsparking loton tuesdayssausagedefinitely stay here againjacuzzi suitefresh fruithousekeeping staffrooms are cleanfootball gameoutdoor poolquick tripconvenient locationminute drive
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11 - 15 of 97 reviews
Reviewed 20 February 2017

This place smells like a portapotty on Steroids. Smells Awful. Manager said to just live with it because all of Grand Prarie smells like this. Manager could use an attitude adjustment and a class on customer service. If all of Grand Prarie smelled like this,...More

Thank Todd S
Response from IHGService, Guest Relations Manager at Holiday Inn Express Grand Prairie I-20Responded 8 March 2017

Dear Todd S, Thank you so much for your review of our hotel. Please accept our sincerest apology for the unusual smell you noticed and the service and response you received from one of our managers did not live up to your expectations. We want...More

Reviewed 13 February 2017

We enjoyed our stay at this HIE. Staff was very friendly. Breakfast was good with the had the normal selections. They served bacon so that is always a plus! Rooms were very clean. Location is close to many places to eat. The only issue was...More

Thank ItMattersToMe
Reviewed 14 December 2016

I checked into this hotel for one night while in the area on business. The hotel appears to be going through some remodeling. While my room was nice and fresh, I went downstairs to get my workout in and the gym was closed. I understand...More

Thank pcsanity
Response from IHGService, Guest Relations Manager at Holiday Inn Express Grand Prairie I-20Responded 3 January 2017

Dear pcsanity, Thank you for being an IHG Rewards Club Platinum Elite member and for posting your review regarding your stay. Our hotel is committed to providing our guests with the highest quality services and facilities. I appreciate your positive feedback about our excellent staff,...More

Reviewed 14 September 2016 via mobile

Have stayed here multiple times. The hotel is getting a fresh face lift. Was under construction but still a positive experience. Room was very clean! Bathroom clean. The king bed was comfortable. I really appreciate the little things; like having a cooler with waters that...More

Thank ChooChoomama
Reviewed 11 September 2016

I'm really not sure how there can be so many good reviews. I just checked in on a business trip and the supposed Executive King Room looks nothing like the pictures on their website - not even close. It is much more like a Super...More

Thank Doug H
Response from IHGService, Guest Relations Manager at Holiday Inn Express Grand Prairie I-20Responded 29 September 2016

Dear Doug H, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. However, we are truly sorry if the room type received and the on...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Outdoor pool
Details
Price range
US$116 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (20)
Room & Suite (26)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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rosepetals03
8 November 2015|
Answer
Response from Peter D | Property representative |
I am sorry, we do not have shuttle service.
0
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12
Room Tips
"Room 105 King Suite First Floor"
Read review
"If you have to stay check out shower first and then get top floor the smell is not as bad."
Read review
"Southside rooms are away from the highway. Call ahead for a specific floor and they will accommodate."
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"Don't stay here"
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