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Hilton DFW Lakes Executive Conference Center

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Hilton DFW Lakes Executive Conference Center
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947 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton DFW Lakes Executive Conference Center
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Showing 924: English reviews
Chicago, Illinois
Reviewed 4 August 2016

Overall my stay was good except for a few glitches. Elevators went out, had to use the service one. No face towels had to call for them. The food was not good at all. Ran out of coupons for the breakfast that was supposed to come with the room. No compensation was offered!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 74rosieb
Dallas, Texas
Reviewed 4 August 2016

Very good property with a lot of more then normal amenaties then most Hilton properties. They have both indoor and outdoor pools with tennis court. My kids love staying here plus it's close to the airport for me since I travel often. They upgrade you most times when available.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 125aarond
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear 125aarond, Thank you for your 5-star review! We are so glad that our property was perfect for your family's staycation while enjoying our on-property amenities. We look forward to your return visit to the Hilton DFW Lakes. Kind Regards, Gary Levine General Manager

Austin, Texas
Reviewed 3 August 2016

THIS stay did not live up to the Hilton standards of customer care. The staff while very curteous were disengaged and preoccupied with routine rather than personal customer care. While my room wad pleasant I waited hours to check in. I'd secured the reservation weeks in advance.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank caseylmckinney
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear caseylmckinney, I appreciate your review of your recent experience at our hotel. We are very sorry you had a disappointing experience with us, and we have addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. Thank you again for your feedback and we hope to welcome you...

Fontana, California
Reviewed 1 August 2016

The stay was great. I would visit again. The breakfast and people serving breakfast were accommodating and always willing to help. I enjoyed the room service and the attention paid to the detail was amazing.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 374ayannab
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear 374ayannab, Thank you for your feedback on your recent stay. We look forward to sharing your comments with our restaurant staff. We take great pride in paying attention to detail and we are glad that it showed for you. We hope to welcome you back to the Hilton DFW Lakes again soon. Kind Regards, Gary Levine General Manager

North Las Vegas, Nevada
Reviewed 31 July 2016

The hotel is amazing inside. The smell when you walk in was fresh and clean. I loved that someone opened the door when you entered and exited. The choice of an indoor and outdoor pool is great. The fitness center offered alot of great amenities and seemed to get alot of usage. The room decor is nice, but the bathroom...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 54pennyn
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear 54pennyn, Thank you for your 5-star review! We are so glad that you enjoyed your stay at the Hilton DFW Lakes as well as our on property and nearby amenities. We hope to welcome you back to our property next time you visit Grapevine. Kind Regards, Gary Levine General Manager

Okinawa, Japan
Reviewed 30 July 2016

Best hotel experience in DFW. Just moved to the Hilton from another hotel down the street. It was was night and day difference in value and atmosphere between the two. I will stay here next trip to Dallas tx.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Robert P
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear Robert P, Thank you for your 5-star review. We are so glad to hear that your experience at the Hilton DFW Lakes was a perfect one. We look forward to welcoming you back next time you visit Dallas. Kind Regards, Gary Levine General Manager

McKinney, Texas
Reviewed 28 July 2016 via mobile

Being a diamond member with Hilton not what I was expecting. First I arrived at 2am the front desk ladies were talking as I approached the counter. When I asked them for complementary water one lady said it's in your room. She acted like I was bother them. Hilton breakfast was limited fruit, cereal, pastry, or oatmeal. Personally the breakfast...

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Helpful?
1Thank Jennifer C
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear Jennifer C, We are very sorry that you had a disappointing experience during your stay with us. At the Hilton DFW Lakes, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all...

Reviewed 27 July 2016

I recently stayed at this Hilton location the 21st-24th of July for a family reunion and i was blown away by how sweet everyone was! From the bartender at Bonnie and Clyde's to the greeter at the gym. But I wanted to give praise especially to the men out front helping. Dillon and George had some of the best customer...

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Helpful?
Thank Victoria D
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear Victoria D, Thank you for your kind feedback on your recent stay! We are so glad to hear of how much you enjoyed your visit to the Hilton DFW Lakes and that our staff contributed to making your stay memorable. We look forward to sharing your comments with the rest of our team. We hope to welcome you back...

Arlington, South Dakota, United States
Reviewed 26 July 2016

Stayed a week for a work related conference and have nothing but RAVE REVIEWS for this facility and its staff. Businesses/Companies that love their employees will host their events here. This Hilton is simply EXCEPTIONAL from top to bottom!!! Clean rooms, lush grounds, helpful employees, and the best and most plentiful food one could ask for made this a dream...

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Helpful?
Thank Lisa61372
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear Lisa61372, Thank you for your 5-star review! We are so glad to hear that we exceeded your expectations during your week with us. We look forward to sharing your feedback with the rest of our team. We hope to welcome you back to our property again in the near future. Kind Regards, Gary Levine General Manager

Reviewed 24 July 2016 via mobile

Stayed here for two nights, traveling for my daughter's basketball team. The place was huge compared to what I'm used to staying at (everything's bigger in TX). Everything you could want right on site. The room was spacious and very clean, highlighted by a comfy recliner right in front of the air vent (nice in July). We were given vouchers...

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Helpful?
Thank Dave M
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear Dave M, Thank you for your feedback from your recent stay. We are very glad to hear that you enjoyed your stop in Grapevine while traveling for your daughter's basketball team. We hope to welcome you back to the Hilton DFW Lakes again next year! Kind Regards, Gary Levine General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Not your average DFW Airport hotel. Hilton DFW Lakes is a welcome respite from the traditional Dallas / Fort Worth hotels. Discover a spectacular retreat for work and play at our Grapevine hotel. From fishing and tennis to first-class venues for executive retreats, we've got it all on 40 lushly landscaped, lakeside acres. Our award-winning Dallas Fort Worth hotel resort features a refreshing blend of spacious accommodations, limitless recreation, and unmatched conference facilities. So relax and set your own pace. Whether you're looking to escape, connect, or meet somewhere in between, our Grapevine hotel makes it easy with its ideal setting. ... more   less 

Additional Information about Hilton DFW Lakes Executive Conference Center

Address: 1800 State Highway 26, Grapevine, TX 76051-2044
Region: United States > Texas > Grapevine
Price Range: $186 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton DFW Lakes Executive Conference Center 4*
Number of rooms: 393
Reservation Options:
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Also Known As:
Hilton Dfw Lakes Executive Hotel Grapevine
Hilton Hotel Grapevine
Hilton Grapevine
Grapevine Hilton
Hilton DFW Lakes Executive Conference Center Grapevine, Texas
Hotel Style:
#1 Business Hotel in Grapevine
#1 Romantic Hotel in Grapevine
#9 Family Hotel in Grapevine
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Questions & Answers

Here's what travellers have asked, with answers from Hilton DFW Lakes Executive Conference Center staff and other travellers.
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Questions? Get answers from Hilton DFW Lakes Executive Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try asking for a corner room”
H354BPkimberlys, 15 Mar 2017 | Read review
“Ask for a room away from large parties.”
Jan51415, 26 Feb 2017 | Read review
“maybe a suite would be better”
EricW4555, 12 Feb 2017 | Read review
“Higher floors has less A/C issues”
moorejustin, 6 Jan 2017 | Read review
“no recommendation”
Franchii665, 2 Nov 2016 | Read review
5 of 5