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Rattling elevator, musty smell in room, desk chair was tattered and torn, and television went out. Staff and manager could not have cared any less that we were not pleased with our stay. They offered no alternatives nor any refund of any kind.
We have stayed here multiple times as our grandchildren are near the Grapevine area. We have never been disappointed. Large, clean, modern rooms with all the amenities at a reasonable price. It will beat your ecpectations, evey time. Very convenient location to DFW, Grapevine Mall,...More
Thank Sheral M
Response from Peggy C, General Manager at Comfort InnResponded 9 June 2017
Thank you so much for taking the time to provide us with your feedback, it is greatly appreciated. I am glad that you are able to enjoy our quaint little town while visiting with your grandchildren. We always have a lot going on in town...More
My advice is not to stay here. My daughter and I booked a 4 day, 3 night stay here and on our 2nd day items were stolen from our room. Staff was not helpful to say the least. I requested multiple times to speak with...More
Response from Peggy C, General Manager at Comfort InnResponded 13 June 2017
Thank you for taking the time to provide us with your feedback. I apologize that I have not spoken to you and would like to speak with you I have tried to reach out to you to no avail. Please call me directly at 817-329-9300....More
My husband and I stayed here for the night when we went to Main Street Festival. Our room on the 4th floor was very comfortable, and the front desk staff was super helpful. Their free breakfast is great with a variety of options, but it...More
Thank Lisa W
Response from Peggy C, General Manager at Comfort InnResponded 22 May 2017
Thank you for taking the time to give us your feedback, it is greatly appreciated. Main Street Days is always a lot of fun. We are very happy that you enjoyed your stay with us. We hope to see you again in the near future....More
Great location, clean nice room and beds were very comfortable, we stayed here for 4 nights. I would recommend staying here as it is a great central location close to the airport, we hired a car to get around. The breakfast was very basic and...More
Response from Peggy C, General Manager at Comfort InnResponded 19 April 2017
Thank you for taking the time to provide us with your feedback, it is greatly appreciated. We do our best to provide even more that what is required in order to be part of the Comfort Inn family. I will certainly look into serving fresh...More
US$94 - US$158 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#13 Business Hotel in Grapevine
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Baymont Inn And Suites Dfw Airport/Grapevine Hotel Grapevine ,