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stayed there end of August - liked the interior, had been to this hotel many times.
Watched the fireworks on the lake. Hotel restaurants and amenities are better than average, staff attentive.
negs - The valet parking schtick at the entrance is ridiculous however with...More
Gaylord Texan is an very impressive resort, considering the size of the property. And the mall and Legoland is just 5-10 mins drive way. I wanted a quiet room and the check in receptionist Ruth recommended the indoor atrium view, and she was right. The...More
I've stayed in three of the Gaylord properties and I've always had good experiences. However, this last visit to the Texan was frustrating.
First, the good.
The staff was generally very nice. The facilities are top notch- from the onsite restaurants to the very well-equipped...More
Response from Gaylord T, Customer Care Specialist at Gaylord Texan Resort & Convention CenterResponded 19 October 2015
Thank you for your review and we apologize that your stay did not exceed your expectations. The situation you described is certainly not the norm and we are sorry it happened. It is our understanding that someone from our team has reached out...More
Was here for a convention. Friendly service at check in. I needed a map to get around which was funny! They had a Wizard of Oz theme during my stay which was fun. Ate at their mexican restaurant where the food was marginal. Ate at...More
I have stayed in the hotel 3 times. Each time I am amazed on how big it is and how friendly the staff are. I recommend an inside room with a balcony. The restaurants are great. The shuttle gets you to Grapevine Mills for shopping....More
US$239 - US$406 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Business Hotel in Grapevine
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Gaylord Texan Resort And Convention Center ,
Gaylord Texan Hotel Grapevine ,
Gaylord Texas Resort ,
Gaylord Texas Hotel ,
The Gaylord Texan ,
Gaylord Texan Grapevine ,
Gaylord Texan Resort & Convention Center Grapevine, Texas ,
Response from Gaylord T | Property representative |
If you are referring to the resort credits that come with some reservation packages when booking room reservations, the package resort credits can be used towards any incidentals including parking, dining... More
If you are referring to the resort credits that come with some reservation packages when booking room reservations, the package resort credits can be used towards any incidentals including parking, dining and shopping. It will not be applied towards the room rate or resort fee or taxes for the two.
If only partial credit is used then the remaining credit is lost. For example, if the incidental is $35 and nothing more is signed off to the room, then the remaining $15 dollars is forfeited. I advise to read the details of the package credits because some packages allow $50 per day NOT to exceed $100 regardless the length of stay, while others only offer $50 regardless the length of stay. The resort credit will not be applied until check-out to ensure that the charges qualify for the package credit, you will need to visit the front desk prior to departure to receive a final folio.
Response from BeachesNwine | Reviewed this property |
There is a charge for parking - up to $22 per day (it’s by the hour). For free, you can see all the decorations in the Gaylord hotel - train set up too. There is a scavenger hunt for like $12, which would give you... More
There is a charge for parking - up to $22 per day (it’s by the hour). For free, you can see all the decorations in the Gaylord hotel - train set up too. There is a scavenger hunt for like $12, which would give you opportunities to explore. There are toy soldiers on stilts that roam and you can get pics done. As far as ice, you could just watch the snow tubing and activities. You can get in to see the ice exhibit.
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"Rooms overlooking the atrium area would probably be lovely."