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Comfort Suites DFW N/Grapevine

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Traveller (23)
Room & Suite (20)
Business Centre & Event Rooms (1)
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Overview
  • Excellent59%
  • Very good21%
  • Average10%
  • Poor3%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
All hotel details
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Reviews (151)
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87
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11
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LanguageEnglish
87
32
16
5
11
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All reviewsfront desknice breakfast every morningfriendly shuttle driverchoice hotelsmicrowave and refrigeratorfree breakfastroom was largethe gaylord convention centerwithin mileshighly recommend this hotelfree shuttle serviceholiday inn expressrooms are greatspent nightsthe breakfast areaexcellent hotelrooms were very clean
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1 - 5 of 151 reviews
Reviewed May 13, 2018 via mobile

Let me just start off by saying that I do not normally complain about things. I am not the type to sweat the small stuff. However, my experience at this hotel warrants a very important complaint that will most certainly be important to anyone considering...More

Thank Hillary G
Response from Lacey L, General Manager at Comfort Suites DFW N/GrapevineResponded May 14, 2018

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites DFW N/Grapevine. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding Air Conditioning on your recent visit. I have shared...More

Reviewed April 29, 2018 via mobile

Nice room... Quite decent breakfast! Easy access to hotel, and close to all the things we wanted to visit... No road noise, staff was quick to take care of any requests... I noticed they have a shuttle, however we didn't use it... absolutely no complaintsMore

Thank Miranda B
Response from Lacey L, General Manager at Comfort Suites DFW N/GrapevineResponded April 29, 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff...More

Reviewed April 17, 2018

I love that they have Shuttle service from DFW. It was great going and coming. Common areas of the hotel needed some attention in the areas of cleanliness and maintenance...trash and crumbs in hallways and lobby, the pool is outside and needed attention, there was...More

Thank Thedaw39
Response from Lacey L, General Manager at Comfort Suites DFW N/GrapevineResponded April 25, 2018

Thank you for your valued feedback. We would like to apologize for falling short of your expectations as we know how much of an inconvenience the tub & bed height can be . We will definitely take your feedback to help better serve you and...More

Reviewed April 16, 2018

Staff was helpful, room/suite good size clean reasonable value easy location to get around area was in Grapevine for a conference at the Grapevine Convention Center, appreciated the cost savings staying here and the drive to the Convention center was easyMore

Thank Den K
Response from Lacey L, General Manager at Comfort Suites DFW N/GrapevineResponded April 26, 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

Reviewed April 12, 2018

My company arranged for me to stay at this Comfort Suites for five days while attending training. I loved my suite, which included a spare duvet, and an extra pillow (though I can't imagine why anyone would need more than the ones already on the...More

Thank Keith O
Response from Lacey L, General Manager at Comfort Suites DFW N/GrapevineResponded April 26, 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Details
Price range
US$94 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Grapevine
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$94 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Grapevine
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (23)
Room & Suite (20)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Ask about the height of the bed."
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"High floor, away from elevator."
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"anything but first floor,because it is in a busy warehouse area"
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"rooms were pretty quiet"
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