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Residence Inn DFW Airport North/Grapevine

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Traveller (31)
Room & Suite (22)
Dining (3)
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Overview
  • Excellent43%
  • Very good40%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“bass pro shop”(14 reviews)
“front desk”(27 reviews)
“library bar”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (157)
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All reviewsbass pro shopfront desklibrary barstationary bikefull kitchenan extended stayfoam pillowslaundry roomnearby attractionsspecial thankswaffle makerdfw airportthe breakfast areahotel restaurantbreakfast buffethotel is greatwould definitely stay here again
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1 - 5 of 152 reviews
Reviewed 19 December 2017 via mobile

Terribly small bathrooms and bathtubs, poor quality rooms like a motel 6, terrible service, asked them to service room and they failed to. AC very loud in bedroom. I would not recommend!! Far better options like the Element.

Thank Phenomjet
Response from ClementeEspinosa, Public Relations Manager at Residence Inn DFW Airport North/GrapevineResponded 21 December 2017

We want to take this opportunity to apologize for the issues with your stay, Rest assured I will personally look into the lack of service that you encountered and address each of them. Thank you for the feedback as it only helps us get better.

Reviewed 14 September 2017

I booked this because it was a recommendation from the company's. It started bad as it doesn't have 2 twin beds... All rooms are 1 king bed and a sofa-bed. Then the bathtub has a clogged drain, and they didn't fix. Second, you need a...More

Thank hsvw
Response from Michael W, Front Office Manager at Residence Inn DFW Airport North/GrapevineResponded 15 September 2017

I want to apologize to this guest as we strive for a higher level of service. Clearly your stay was not up to your standards or ours. I will definitely communicate these opportunities to improve to my maintenance and transportation departments as we will prevent...More

Reviewed 6 September 2017 via mobile

I was completely overwhelmed by the room accommodations. Very spacious, full kitchen, easy access to elevators. Hotel staff extremely friendly and professional. Restaurant food was wonderful, tasty and reasonable prices. Would highly recommend the Residence Inn for business or pleasure trip.

Thank Dalton_LAVFW
Response from ClementeEspinosa, Manager at Residence Inn DFW Airport North/GrapevineResponded 11 September 2017

We are so very Happy that you enjoyed your stay with us, Come back and see us when your travels bring you our way.

Reviewed 1 September 2017

Didn't know much about location. Turned to be close to airport. More amenities than expected. Great breakfasts. Comfortable and quiet. Excellent staff. Nearby attractions very nice. Shopping and eating places close by.

Thank Henry R
Reviewed 3 August 2017

The trend in family-friendly hotels is a breakfast buffet. As one who travels frequently, I know that the quality of these buffets varies greatly. And then there is the new gold standard. Marriott's Residence Inn in Grapevine, TX, was a wonderful and convenient place to...More

Thank TravelingGoose03
Response from ClementeEspinosa, Manager at Residence Inn DFW Airport North/GrapevineResponded 7 August 2017

We love to hear this type of feedback, And yes she is very special to us and to all of our guest that frequently give similar feedback on this associate, We thank you for the feedback, Thanks

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$165 - US$382 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Grapevine
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$165 - US$382 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Grapevine
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (31)
Room & Suite (22)
Dining (3)
Pool & Beach (1)
Questions & Answers
Ask a question
Trevor B
29 October 2016|
Answer
Response from ClementeEspinosa | Property representative |
depending on whether there is a specific convention that does not allow us to, But normally yes we do go to the Gaylord, Thanks
0
Votes
Paula S
27 July 2015|
Answer
Response from Joseph C | Property representative |
Thank you for your question. We will be happy to send a shuttle to come get you from the airport if you would please call when you land.
0
Votes
Room Tips
"Avoid rooms near the elevators at all costs!"
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"Ask for a high floor away from the elevator"
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"Call the hotel when you arrive at DFW as the shuttle runs for airport pick-ups are on demand."
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"All are quiet rooms"
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