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Best Western Henrietta Inn & Suites

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Best Western Henrietta Inn & Suites
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135 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Cresson, United States
Reviewed 1 week ago

They have the most comfortable beds ever, rooms were clean, could use a little help on the supplies such as shampoos and, wasn't any conditioner or body lotion, but overall was good. The staff was amazing, really went out of their way to be helpful. location to our wedding venue was great.

Review collected in partnership with Best Western
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Thank dawnlP2246NH
Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Colorado Springs, Colorado
Reviewed 2 weeks ago

For hotel to be in middle of nowhere the service was great and staff was excellent. By far best experience I had there and only stayed for 5 hours very nice if I'm ever near forth worth again and tired will be stopping there

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Thank tiger2432
Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review

Thank you for your kind review, we look forward to seeing you again when you are in the area!!

A TripAdvisor Member
Level Contributor
11 reviews
1 helpful vote
Reviewed 3 weeks ago via mobile

We stayed here for a quick overnight rest on our way home from Colorado headed toward Houston. Great location just off the interstate with large, clean rooms with comfortable beds. Staff was very sweet and the rate included free breakfast which was nice. We will stay again if we are passing through.

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Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Moorpark, California
Reviewed 16 December 2016

Had to switch rooms due to bugs. Then change rooms again due to extremely loud heater noise. They must have known old noisy heater in room so why would they put us there? Third room had decent heater. We missed breakfast cause bed late due to room changes. They didn't even offer discount at checkout. Unbelievable.

Review collected in partnership with Best Western
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Thank S9854HMsusanj
Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we...

Reviewed 11 December 2016

Staff was very accommodating and polite. It was a nice room and comfortable bed but loud. Not a lot of noise just yourself squeaking lol and I weight 190 so I shouldn't be squeaking lol. Nice hotel though and quiet. Would stay here many more times.

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Thank jzadoka
Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Henrietta, United States
Reviewed 15 October 2016

Food needs to be hot, coffeemaker needs to work 24/7,beds need padding or something. Internet too slow. Staff was really friendly. They did say they was sorry for the coffeemaker. Its the only hotel in town

Review collected in partnership with Best Western
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Thank Betty V
Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Demorest, Georgia
Reviewed 12 October 2016 via mobile

We stayed here on our way to and from The Grand Canyon. Great hotel and we loved Linda who was so accommodating to us. She is the best! The only complaint I have is the water. It stinks and doesn't taste good....so take bottled water to drink. All in all a great place!

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Thank dixiegirl50
Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Tyler, Texas
Reviewed 10 October 2016

Landed here around 10 PM on a Friday night, returning home from a trip to Colorado. It was not a designed destination, but rather good stopping place before road fatigue got the better of me. Room was stuffy, and air was stale when I arrived (A/C off). But even on low cool, the A/C unit freshened up the room and...

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Thank aficionado56797
Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Wichita, Kansas
Reviewed 7 October 2016

I must add here the staff is excellent will go out of their way to accommodate you. The eating places are very near and one can have verity of choices. Rooms are well decorated and very clean, Although the town is small but this place is wonderful to spend a night or two.

Review collected in partnership with Best Western
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Helpful?
Thank Mahmud M
Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review

Thank you for staying with us . I hope to see you again. Angela White GM

Hays
Reviewed 1 October 2016

Very nice hotel, very clean and staff was wonderful! Stayed here before and will probably stay in the future. I would recommend this hotel to anyone traveling in the area. The room was very clean and fresh.

Review collected in partnership with Best Western
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Thank Lylah S
Angela P, Front Desk at Best Western Henrietta Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our spacious rooms and friendly people who work here will keep you coming back. A free hot breakfast is offered every morning. At this time ,WE ARE NOT PET FRIENDLY and we do not have any sports tv channels. ... more   less 

Additional Information about Best Western Henrietta Inn & Suites

Address: 816 US Highway 287 S, Henrietta, TX 76365-7046
Region: United States > Texas > Henrietta
Price Range: $117 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Henrietta Inn & Suites 2.5*
Number of rooms: 50
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Also Known As:
Best Western Henrietta
Henrietta Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Henrietta Inn & Suites staff and other travellers.
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Questions? Get answers from Best Western Henrietta Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a 3rd floor room away from the elevator.”
 of 5 bubbles Andydela, 25 Sep 2016 | Read review
“Room 209 is a handicap room. It's huge, quite and just about 6ft. From the elevator. And no you don't hear it.”
 of 5 bubbles Pary74, 15 Jul 2016 | Read review
“Pick 3rd floor. 2nd was a little louder due to noise above us.”
 of 5 bubbles Q9785SBjenniferh, 25 May 2016 | Read review
“Rooms at the back are further from the rail tracks.”
 of 5 bubbles Leda-in-Decatur, 25 May 2016 | Read review
“Upstairs king room was huge! Book online to save $$.”
 of 5 bubbles OnTheRoadAgainNM, 16 May 2016 | Read review
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