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Stayed here for one night at the end of may, huge clean comfortable and very quiet rooms, all the staff were friendly and helpful, breakfast was amazing and easy to get into downtown Houston, highly recommend to anyone wanting to stayMore
Response from FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded 5 days ago
You have truly made our day with your wonderful review and rating! We couldn't be more thrilled that you enjoyed our large, comfortable rooms, delicious breakfast, and friendly team and can't thank you enough for your recommendation. Please come see us again next time you're...More
We checked in on a Monday , (May 7th, 2018). We noticed Hotel was kinda warm but the day was pretty hot so we chalked it up to it just being a hot day. Well, we checked in around 7 or 8. Walked next door...More
Response from FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded 3 weeks ago
We always do our best to provide our guests with the type of experience that they are expecting, and we apologize that we encountered difficulties with our A/C during your recent visit. We are having the issue addressed promptly. We know that friendly...More
Easy to find and easy check in at front desk. It happened very quickly. I visited this property with a group of ladies celebrating the Red Hat Society birthday anniversary.Wonderful weekend from beginning to end. Thanks to John Paul, Anyone and all those that helped...More
Response from FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded April 30, 2018
Thank you so much for taking the time to reach out with your feedback after your recent stay at Crowne Plaza Suites Houston - Near Sugar Land! It brightens our day to hear that you had a wonderful time here celebrating the Red Hat Society....More
I stayed here recently for three nights. This is an old place which could use some renovations and updating. Two out of four elevators were not working.
The restaurant staff are nice people but needs proper training.
On the second day, I found the coffee...More
Response from FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded April 24, 2018
Thank you for staying with us and taking the time to leave a review. While we're glad our staff made you feel welcome, we're sorry for any concerns about service in the onsite restaurant. Please also accept our apologies for any concerns about...More
This was our home away from home on our Easter getaway. We weren’t at all disappointed. The room was clean, bed plush, room had a great view, location was excellent (central to everything), staff very friendly and accommodating, environment and amenities all beautiful and met...More
Response from FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded April 3, 2018
Our goal at Crowne Plaza Suites Houston - Near Sugar Land is to impress all our guests with clean, comfortable accommodations so it's gratifying to know we succeeded during your stay. We're so pleased you slept well on our comfortable beds and that our central...More