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Crowne Plaza Suites Houston - Near Sugar Land

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Crowne Plaza Suites Houston - Near Sugar Land
Crowne Plaza Suites Houston - Near Sugar Land
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599 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Suites Houston - Near Sugar Land
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Showing 579: English reviews
Reviewed 11 January 2017

Crowne Plaza Suites and Paula Casas in Sales, did a really bang up job for our Staff Great Gatsby Party. They were very helpful and accommodating. In talking to the staff, this has been rated the best party ever. Thank you Paula for all your help. You truly understand customer service and helping your customers.

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Helpful?
Thank Cynthia B
FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Cynthia, It is our pleasure to have served your staff for this exciting theme party. We're so glad to hear you had a great time and everything was up to your expectations. We would be really excited to help you entertain again in the future! Thanks again for the feedback. Here's to you ;).

San Antonio, Texas
Reviewed 30 December 2016

I have new traveling for the last 15 years and never been to a hotel where everyone is friendly and smiling at every corner. Ali Rashid was very helpful in assisting us in what to do in the city. Me and my wife will always share this experience with our love ones. He help me surprise my wife for our...

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Thank Scott O
Reviewed 29 December 2016

I am a Spire level member and used my AAA status for reservations and price. I We were welcomed and recognized bby Christopher at the front desk. We were given #810 on the executive level. Room was a suite with a bowl of fresh fruit waiting. Christopher called later to see if everything was ok. It was along with a...

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1Thank thomaslS7009WS
FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Hi Thomas, Thank you so much for your time in providing us with a review on our property. We're thrilled to hear that you had a great experience from reserving your room to being welcomed at check-In. We know how important it is to make sure that all aspects of your stay are top notch so we're glad that you...

Shelby Township, Michigan
Reviewed 8 December 2016

As a business traveler, I was a bit surprised by the hotel. You can tell the building is old, but has been extensively remodeled. The room was huge, with a large open living room area. Frankly, way more room than I needed. One suggestion I would make to the hotel, would be to upgrade the TV in the living room...

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Helpful?
Thank ClarkstonTerry
FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Clarkston, Your encouraging recognition of our continual efforts to provide our guests with updated accommodations, is extremely appreciated. Thank you for sharing your feedback and suggestions on how we can make your next stay even more comfortable. We hope you will choose to stay at Crowne Plaza Houston during your next visit to the area and you will have a...

Tegucigalpa, Honduras
Reviewed 28 November 2016

This hotel is conveniently located near Sugar Land and Stafford but not too far away from the Galleria. Great staff who were very helpful. I didn't try the restaurant but the menu seemed to cover all tastes at a reasonable price. I got a really good rate on the room from hoteles.com which looked to have been renovated in the...

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Helpful?
Thank PickyGirlTravels
FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Our convenient location is one of the many aspects guests choose to stay with us. We are glad this was a positive aspect for you as well. It was a pleasure hosting you and delivering the comfortable stay you were seeking, at an affordable rate. We hope to welcome you back during your next visit to the area.

Reviewed 18 October 2016

The Crown Plaza Suite Houston is a great example of excellent service, you feel so welcome the minute you walk in the hotel everyone is very friendly and always there to help me and my family...The rooms are very clean and just loved there suite and the kids love the pool..

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Thank Otilia R
San Antonio, Texas
Reviewed 17 October 2016

My stay at the Crowne Plaza was great, like always, our family loves to stay here when we travel to Houston because we feel welcomed right away. The staff works attentively to assure you have a wonderful stay, the location is very convenient with quick freeway access. Food was great, and the service was fast, staff is eager to help...

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Thank natalie860
Mansfield, Texas, USA
Reviewed 9 October 2016 via mobile

If you are a heavy sleeper and undisturbed by noise, this hotel is perfect for you. The accommodations are good and the price was very good. The reason for my low rating is the tremendous amount of traffic noise from the Houston Southwest Freeway, about 30 yards from the hotel front door. My room was on the 4th floor facing...

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2Thank campsbaykid
FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

We thank you for taking a moment to provide your review. We are happy to hear you appreciated our accommodations at a good value. However, we are very sorry your sleep was disrupted by the freeway noise. Again, thank you for your valuable feedback and hope you will consider giving us another opportunity to provide you with the restful night...

Atlantic Beach
Reviewed 25 September 2016 via mobile

Stayed 11 nights. Restaurant fair alot of fruit flys. Service slow people more on the phone then taking care of you. Room same thing air did not work well. Last night there truck broken into along with several others, hotel did nothing even though they had night time security. Hotel filed report but not mine had to do it from...

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1Thank Rob L
FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Rob, Firstly, we apologize for the situation that occurred during your stay with us. As you mentioned, we do have safety measures in place to help protect our guests and their belongings. We encouraged all of our guests to file police reports for their belongings. We are cooperating with authorities in every way we can. We are very sorry to...

AZLE
Reviewed 25 September 2016 via mobile

Well we had to make a fast trip to Houston (family reasons) Booked direct thru website and a really great valve spacious rooms comfy beds except I had the pull out couch my sisters had the beds 2 queens. Easy access to freeway a plus in Houston. My only complaint would be the breakfast there was room and empty tables...

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Helpful?
Thank iloveit30203
FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Providing a great value to our guests is an accomplishment we hope to always achieve. We are glad you found our accommodations affordable and comfortable. Although you enjoyed most aspects of your stay we are sorry to hear we did not meet your expectations with our complimentary breakfast. Our breakfast offers a variety of options, in the hopes to match...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Houston Suites is a smoke free facility and is the best value for premium oversized luxury suite accommodations. This all suites hotel features, two flat screen TVs, luxury linens, plush bedding, microwave, refrigerator, wet bar, marble & granite counter tops, balconies, modern furniture & fixtures and superior amenity package throughout the 440 sq. ft. guest suite. ... more   less 

Additional Information about Crowne Plaza Suites Houston - Near Sugar Land

Address: 9090 Southwest Fwy, Houston, TX 77074-1503
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $139 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Suites Houston - Near Sugar Land 3.5*
Number of rooms: 243
Reservation Options:
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Also Known As:
Crowne Plaza Suites Houston Southwest Hotel Houston
Crowne Plaza Houston
Houston Crowne Plaza
Hotel Style:
#42 Business Hotel in Houston
#90 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Suites Houston - Near Sugar Land staff and other travellers.
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Questions? Get answers from Crowne Plaza Suites Houston - Near Sugar Land staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overall nice place reasonable rates.”
 of 5 bubbles 365Ferrarista, 3 Feb 2017 | Read review
“Executive floor room with highway view was excellent”
 of 5 bubbles scotto720, 30 Dec 2016 | Read review
“high and away from the elevadores”
 of 5 bubbles thomaslS7009WS, 29 Dec 2016 | Read review
“Opposite side of freeway.”
 of 5 bubbles ClarkstonTerry, 8 Dec 2016 | Read review
“Ask for rooms with good WIFI signal as my suite had a room with a poor reception”
 of 5 bubbles 749fawaza, 24 Sep 2016 | Read review
5 of 5