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Crowne Plaza Suites Houston - Near Sugar Land

CrownePlaza.comUS$108*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crowne Plaza Suites Houston - Near Sugar Land
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607 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Suites Houston - Near Sugar Land
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Showing 587: English reviews
Elgin
Reviewed 24 February 2014

I stayed for a week. The staff was very nice and helpful. Room was spacious and clean. If you have a fear of heights ask for a lower level room because of the open courtyard. The only problem I had was the sound of traffic from the freeway that is directly in front of thd hotel.

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Helpful?
Thank jhd1966
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

We are overjoyed to hear about your most recent stay at the Crowne Plaza Suites near Sugarland. Our staff will be happy to hear you enjoyed your stay with us. If you would prefer a room away from the highway please add a request in your next reservation and we will be glad to take care of this for you....

Houston, Texas
Reviewed 24 February 2014

I mad reservations a week prior to stay. I requested two suites adjourning rooms. I arrived at ckeck in time and they didn't have but one room ready. I was told that it would be ready in about an hour. They didn't have the adjourning rooms bt gave me rooms next to each other. I waited an hour and the...

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Helpful?
Thank Paula J
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you for sharing your comments of your stay at the Crowne Plaza Suites Houston near Sugarland. We value your feedback of our hotel. We apologize for the inconvenience you received during your most recent stay. Unfortunately you did not receive our standard high level of service our guests are accustomed to. We have spoken to our front desk team...

Walker, Louisiana
Reviewed 15 February 2014

I stayed here for four nights on a business trip. After a long day, and dealing with Houston traffic, I began to actually look forward to getting back to the Crowne Plaza! I got a great government rate on a suite that was really roomy. I ate downstairs three of the four nights I was here. The first night I...

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Helpful?
1Thank Chris E
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you for sharing your comments of your stay at the Crowne Plaza Suites Houston near Sugarland. We are pleased to hear you enjoyed your stay with us. Our special Asian menu has been a hit with our guests. We value our guests feedback which allow us to better serve each and every one of our valued guests. We are...

Vaslui, Romania
Reviewed 9 February 2014

First of all I would like to say that I am extremely pleased with Crown Plaza Hotel! Right from the start when me and my friends arrived I noticed that the hotel is between two restaurants, both in walking distance. Also the hotel has it's own restaurant if you are too lazy to walk :)) and the food is very...

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Helpful?
1Thank Alupan
Pankaj P, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you for staying and sharing your kind comments of your most recent stay at the Crowne Plaza Suites Houston near Sugarland. We are pleased to hear you enjoyed your stay. We know you have several choices when traveling and thank you for staying with us. We hope to see you soon on your next visit. Sincerely, Guest Relations Manager...

Silt, Colorado
Reviewed 7 February 2014

I stay in the Houston area from time to time for business and usually on an extended stay basis (2-3 weeks). Though I have stayed at other brands this has become my favorite and only hotel to stay at in this area. Clean rooms, terrific staff through out the hotel, shuttle service, great food, and all around a great place...

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Helpful?
1Thank Chris S
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you for sharing your comments of your most recent stay at the Crowne Plaza Suites Houston near Sugarland. We are pleased to hear you enjoyed your stay with us. Our staff will greatly appreciate your feedback. We look forward to seeing you soon on your next visit. Sincerely, Front Office Manager Kareem S.

Penang Island, Malaysia
Reviewed 26 January 2014

it's like a home for me. good service and also facilities. i enjoy my stay at here so much. the room is quite clean as there is someone clean the room for us everyday. Thanks and appreciate for that excellent service. i have a small living room here with TV. a nice office table for me to work and something....

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Helpful?
1Thank juyeelim
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you for your kind comments about your most recent stay with us at the Crowne Plaza Suites Houston near Sugarland. We are thrilled to hear you enjoyed our two room suite. We hope to become your hotel of choice for any future travel needs. We hope to see you again soon on your next visit. Front Office Manager Kareem...

Lake Dallas, Texas
Reviewed 20 January 2014

My family of four have stayed at this location several times while visiting family nearby. The hotel is always clean and smells wonderful! We are always welcome with hellos, and smiles which makes a world of a difference when you've been in the car with a grumpy 8 year old for five hours! The check in process is easy and...

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Helpful?
1Thank mary t
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you for such great comments of your most recent stay with us. Our hotel team strive to exceed each and every guest expectations. We will be glad to share your comments with the entire staff. We hope to see you soon on your next visit. Sincerely, Front Office Manager Kareem S.

Timpson, Texas
Reviewed 19 January 2014

If you've ever had a bad experience at a hotel, you learn to appreciate the good ones and commend the great ones. We arrived at the hotel without any trouble, as the hotel is just off a major roadway. It is directly in between two major restaurants, Saltgrass Steakhouse and the Olive Garden. Both are in walking distance. Luckily, we...

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Helpful?
2Thank Lauren J
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you for taking the time to share your feedback of our hotel. We are pleased to hear you enjoyed your stay with us. We certainly hope to become your hotel of choice in the future. We hope to see you soon on your next visit. Sincerely, Front Office Manager Kareem S.

muskegon
Reviewed 17 January 2014

We reserved a king suite a couple weeks before our stay and registered our small pet. We thought the $40 pet fee was steep (and pretty sure they wouldn't do anymore cleaning than in a room where a child may have become sick or an inebriated adult trashed the place), however we really wanted a suite. When we arrived, we...

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Helpful?
1Thank candlewick44
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you so much for taking the time to let us know the problems you encountered on your most recent visit to the Crowne Plaza Suites Houston. We are not happy to hear that you did not receive great service as we are accustomed to giving to each and every guest. I would like to apologize for the inconvenience we...

Reviewed 17 January 2014 via mobile

Recently stayed for a week while working in Houston. The staff is very friendly and helpful. The rooms are nice though show wear. Cigarette burn holes in drapes and worn carpet in closet. It is a non smoking room but has a tiny balcony so I guess people cheat. Bed is firm. The air/heat system is a bit noisy, turning...

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Helpful?
1Thank Janet D
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

We thank you for your feedback of our hotel. Your comments are certainly valued at our hotel. I apologize for the inconvenience you were caused you during your most recent stay with us. I am appalled to hear about the cigarette burn holes in the drapes. I have brought your comments directly to our housekeeping staff to correct immediately. I...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Houston Suites is a smoke free facility and is the best value for premium oversized luxury suite accommodations. This all suites hotel features, two flat screen TVs, luxury linens, plush bedding, microwave, refrigerator, wet bar, marble & granite counter tops, balconies, modern furniture & fixtures and superior amenity package throughout the 440 sq. ft. guest suite. ... more   less 

Additional Information about Crowne Plaza Suites Houston - Near Sugar Land

Address: 9090 Southwest Fwy, Houston, TX 77074-1503
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $128 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Suites Houston - Near Sugar Land 3.5*
Number of rooms: 243
Reservation Options:
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Also Known As:
Crowne Plaza Suites Houston Southwest Hotel Houston
Crowne Plaza Houston
Houston Crowne Plaza
Hotel Style:
#42 Business Hotel in Houston
#90 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Suites Houston - Near Sugar Land staff and other travellers.
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Questions? Get answers from Crowne Plaza Suites Houston - Near Sugar Land staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overall nice place reasonable rates.”
365Ferrarista, 3 Feb 2017 | Read review
“Executive floor room with highway view was excellent”
scotto720, 30 Dec 2016 | Read review
“high and away from the elevadores”
thomaslS7009WS, 29 Dec 2016 | Read review
“Opposite side of freeway.”
ClarkstonTerry, 8 Dec 2016 | Read review
“Ask for rooms with good WIFI signal as my suite had a room with a poor reception”
749fawaza, 24 Sep 2016 | Read review
5 of 5
CrownePlaza.com
US$108* /night
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Prices are for 1 room, 2 adults
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