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Crowne Plaza Suites Houston - Near Sugar Land

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Crowne Plaza Suites Houston - Near Sugar Land
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602 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Suites Houston - Near Sugar Land
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Showing 582: English reviews
Crowley, Louisiana, United States
Reviewed 23 July 2013 via mobile

We stayed at this hotel with my son's baseball team while playing in a tournament close by, and the Crowne Plaza Suites was absolutely wonderful from start to finish. The staff is exceptional! JohnPaul helped me with our group reservations, and he was not only extremely helpful and accommodating but also took time nearly every day to seek me out...

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Helpful?
1Thank Pam K
Pankaj P, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Pam K, We want to thank you'll so much for your review of our hotel. The kids were very well behaved, respectful, and seemed to have lots of fun in the hotel. I'm really happy the weather was nice and you'll were able to enjoy the outside sitting area for the team meetings after games and dinner. It was...

Reviewed 15 July 2013 via mobile

Finally got around to writing this review. Stayed here awhile back and it was a perfect stay. We stayed in the executive level (which I will say was nice to have no neighbors with kids) and the rooms were comfortable and spacious. Some people think the location makes this hotel noisy due to the freeway being so close. I looked...

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1Thank JCReeve
Pankaj P, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear JCReeve Thank you so much for your review of our hotel. I am very happy you had a perfect stay with us. A perfect stay is what we want for every guest and it's something we strive for each and every day. Thank you once again for staying with us and we hope to see you again soon. Sheldon...

Seattle, Washington
Reviewed 9 July 2013

This hotel was recommended to us by some family who had stayed here previously, so we decided to try it out. Our entire stay couldn't have gone smoother. Although we arrived at the hotel very late, the front desk staff had no problem getting us checked in quickly and accommodating for us to park our truck and trailer in a...

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Helpful?
Thank Melanie S
Pankaj P, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Melanie S. We want to thank you for your recent stay and for sharing your comments with us. Our entire staff greatly appreciates your kind words. I will share them with each department and I know they will be as happy about them as I am. We hope to see you soon and thank you once again. Sheldon G.

Corpus Christi, Texas
Reviewed 27 June 2013

I stay at the Crowne Plaza when I visit Houston. This hotel is so inviting and the Staff is absolutely amazing! I have never ever stayed in a hotel with such amazing customer service! On this visit, the MANAGER personally welcomed me back to the hotel! WOW! I always enjoy the buffet breakfast and the little lounge area is so...

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1Thank Elizabeth H
Pankaj P, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Elizabeth H, Thank you for your amazing review of our hotel. I'm very happy to know you enjoyed staying with us this much. The comments you shared regarding the staff being amazing are wonderful to hear. I know the entire staff appreciates them as much as I do and I will share these comments with them. We look forward...

Arlington, Virginia
Reviewed 24 June 2013

Recently stayed here, a short drive from downtown, about 45mins from airport, close to Westchase area. The facility is older but meticulously maintained and well staffed. The rooms are well appointed in a 2 room suite setting with 2 TVs, sofa, desk wet bar, fridge, balcony. The bathrooms are tiny but well serviced. The hotel breakfast is open buffet with...

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2Thank CD R
Pankaj P, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear CD R. Thank you for your review of our property. I'm very happy that you enjoyed your stay so much. I wanna recommend for your next visit an Executive King Suite. It has same benefits in the bedroom as a king suite, but the living room is larger and the bathroom has a garden tub and shower. I think...

Reviewed 19 June 2013

The service was great from the moment we walked through the door. We were greeted with smiles, everyone was personable, the breakfast & dinner we had was reasonably priced and delicious. We will definitely be back.

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3Thank Book_em2013
Pankaj P, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Book_em2013, Thank you so much for your excellent review of our hotel. I am pleased to hear you enjoyed your stay with us and received superb service. This level of service is what we strive for on a daily basis, so we value your feedback. I will pass on the comments to our departments and look forward to your...

Beaumont, Texas
Reviewed 16 June 2013

We stayed for on 6/9/2013. Our trip was for a concert at Arena Theater which is just blocks away from the hotel. When we arrived the front desk staff were very kind and answered all our questions. The room was fantastic. Great view from the deck, Very quiet too. The lounge and bar and the staff were great. Breakfast was...

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2Thank Paul V
Pankaj P, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Paul V, We are very pleased to hear you enjoyed your stay with us. Our entire staff greatly appreciates the kind words you have expressed about our hotel. Thank you for taking the time to review our hotel and we look forward to your next visit with us. Thank you, Sheldon G.

DALLAS
Reviewed 16 June 2013

Hotel Construction has improved since this was built in the 80's. The best part of this hotel is the helpful staff and location. Check-in and Check-in parking was a breeze. The fitness room was above average. Many of the guests are Chinese nationals and the Menus are Mandarin-English. The kids loved the indoor swimming and the $5 breakfast buffet with...

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1Thank FRQNT F
Pankaj P, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear FRQN T, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service.Our entire staff greatly appreciates your compliments. We also want to tank you for your suggestions in making the hotel better. Thank you SheldonG.

Lake Charles, Louisiana
Reviewed 14 June 2013

Hotel was very clean & service was good. Only downfall was that traffic noise from I tear state was very loud at night. The hotel was alongside an interstate which makes it convenient, but also makes for lots of noise.

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3Thank Janis M
Pankaj P, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Janis M, Thank you for posting a review of our hotel. I understand about the rooms near the freeway being noisy. I recommend staying in a room on our back wall. The rooms on the back wall are less noisy. We hope you will stay with us again and please let us know you would like a room on...

Puerto Rico
Reviewed 11 June 2013

I recently visited this hotel and I loved it.They have low prices per night and the breakfast they offer is delicious. The staff was really nice and friendly and the rooms were very clean.I highly recommend this place.

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3Thank Patcypatri
Pankaj P, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Patcypatri, I would like to thank you for reviewing our hotel. We really appreciate the comments you've posted about our staff, the breakfast buffet, and the cleanliness of the rooms. We look forward to seeing you soon. Thank you,

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Houston Suites is a smoke free facility and is the best value for premium oversized luxury suite accommodations. This all suites hotel features, two flat screen TVs, luxury linens, plush bedding, microwave, refrigerator, wet bar, marble & granite counter tops, balconies, modern furniture & fixtures and superior amenity package throughout the 440 sq. ft. guest suite. ... more   less 

Additional Information about Crowne Plaza Suites Houston - Near Sugar Land

Address: 9090 Southwest Fwy, Houston, TX 77074-1503
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $131 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Suites Houston - Near Sugar Land 3.5*
Number of rooms: 243
Reservation Options:
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Also Known As:
Crowne Plaza Suites Houston Southwest Hotel Houston
Crowne Plaza Houston
Houston Crowne Plaza
Hotel Style:
#42 Business Hotel in Houston
#90 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Suites Houston - Near Sugar Land staff and other travellers.
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Questions? Get answers from Crowne Plaza Suites Houston - Near Sugar Land staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overall nice place reasonable rates.”
365Ferrarista, 3 Feb 2017 | Read review
“Executive floor room with highway view was excellent”
scotto720, 30 Dec 2016 | Read review
“high and away from the elevadores”
thomaslS7009WS, 29 Dec 2016 | Read review
“Opposite side of freeway.”
ClarkstonTerry, 8 Dec 2016 | Read review
“Ask for rooms with good WIFI signal as my suite had a room with a poor reception”
749fawaza, 24 Sep 2016 | Read review
5 of 5