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Awful. Roach crawled across my foot. Coffee never ready. Was adequate in terms of cleanliness. Front desk staff rude and mixed things up. One guest was given keys to an occupied room. Keys didn't work to several rooms. Got billed for 2 items on marketplace...More
Thank Will F
Response from TMIHospitality1, Manager at Fairfield Inn & Suites Houston I-45 NorthResponded 3 weeks ago
Dear Will F,
Thank you for reviewing the Fairfield Inn & Suites Houston I-45 North. I'm very sorry to hear about the experience you had. I can imagine how frustrating this situation must have been. Your comments are being looked into with my staff to...More
As a Marriott Rewards member, I am accustomed to having points for my stays appear on my account within about 3-5 days after my stay. For my stay in mid April, the follow-up bill showed up in my email more than two weeks later, and...More
Response from TMIHospitality1, Manager at Fairfield Inn & Suites Houston I-45 NorthResponded 10 May 2017
Thank you for reviewing the Fairfield Inn & Suites Houston I-45 North. I'm glad to hear that you enjoyed our clean and comfortable rooms. I'm also glad that our location provided you with convenient access and no highway noise. I do apologize for...More
Stayed one night here on our way back from Honduras. Close to airport so shuttle was very handy. Shuttle was not sitting there when we arrived but after a while it did show up and the driver was gracious and helpful. Room was basic but...More
The carpet has been replaced in the rooms and halls and there was new furniture in the room. The TV was great, very crisp picture. The hotel was very clean. We had a frig and microwave in our room. Lidia, the front desk person, went...More
Response from TMIHospitality1, Manager at Fairfield Inn & Suites Houston I-45 NorthResponded 16 September 2016
Thank you so much for taking the time to rate our hotel. We are delighted that you enjoyed your stay and we look forward to having you back.
Stayed this week for one night with my family. Smell in my room was terrible. We got a basic room without a microwave or a fridge. I expected a better room. As a Silver Member Elite I'm really disappointed.More
Response from TMIHospitality1, Manager at Fairfield Inn & Suites Houston I-45 NorthResponded 26 July 2016
Thank you for reviewing the Fairfield Inn & Suites Houston I-45. I do apologize that you experienced a lingering odor in the room, as that certainly does not sound pleasant. This is an issue that I will address with our housekeeping team to...More
US$71 - US$113 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#123 Business Hotel in Houston
Non-Smoking Rooms ,
Number of rooms
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