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Extended Stay America - Houston - I-45 North

Overview
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13505 North Fwy, Houston, TX 77060-1011 See on map
AMENITIES
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness centre
2.5 Star accommodation
Additional information
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Offers from Extended Stay America - Houston - I-45 North
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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those More guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Dry Cleaning
Laundry Service
Microwave
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Beachfront
Free Parking
Restaurant
Bar/Lounge
Room Service
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
84
Price range
US$66 - US$89 (Based on Average Rates for a Standard Room)
Formerly known as
Studio Plus Deluxe Studios - Houston - Greenspoint
Location
United States > Texas > Texas Gulf Coast > Houston
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Reviews & more
73Reviews
49Photos
0Q+A
15Room tips
Traveller rating
  • 38
  • 13
  • 3
  • 4
  • 15
Time of year
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  • English
Show reviews that mention
Experience Life and Smells of the Hood!

Too bad the pictures don’t have a ‘scratch and sniff’ feature or I’d never come to this grimy hell hole to begin with. The moment I walked in for the first time the place wreaked of strong smoke. It also smells like mold and like other peo
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Response from 00esa, Manager at Extended Stay America - Houston - I-45 North
Responded 5 weeks ago
Thanks for being our guest. We sincerely apologize for the difficulties you encountered while you were here and regret we couldn’t deliver a perfect stay of your desire. Your feedback holds a lot of importance, as it highlights areas of improvement, so it has been discussed with the concerned individuals in an effort to deliver better service and facilities to our guests moving forward. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management
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The staff here are awesome on all shifts, which is highly unusual in most hotels! These people care about your comfort. The staff are neatly dressed in uniforms. The rooms, bathrooms, and kitchenettes are all clean! 3 washers, 4 dryers, workout room. Located next to highway
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Response from 00esa, Manager at Extended Stay America - Houston - I-45 North
Responded Nov. 3, 2018
Thank you for the glowing review of Extended Stay America. Our team is so pleased to learn you enjoyed your stay, found your suite comfortable and our staff friendly and professional. We appreciate your feedback and look forward to welcoming you both back soon. Sincerely, Hotel Management
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I am a female traveling alone and was put in a room with no dead bolt. I was terrified and did not sleep well. Also very dirty, the floor had not been vacuumed. There were pretzels behind one nightstand and sonic trash behind another. Breakfast was sad, a few granola bars and
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Response from 00esa, Manager at Extended Stay America - Houston - I-45 North
Responded Oct. 28, 2018
Angie, it was disappointing to read your comments concerning your stay at our hotel. Delivering great hospitality and a safe environment has been our aim, and we apologize for having failed in this attempt. Your feedback highlights the areas we need to improve our game at, so it’s been discussed with the appropriate individuals to ensure we deliver top-notch services and facilities going forward. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
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The stay was horrible. The water was brown and there were dead roaches in the sink and smashed on the wall. The building has a old smell. No closet doors, curtains. And the drapes were old and dirty. It was the most uncomfortable night I have ever experienced.

DON’T DO IT ! ! !
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Response from 00esa, Manager at Extended Stay America - Houston - I-45 North
Responded Jul. 19, 2018
Please accept our sincere apologies for not living up to your expectations. Cleanliness is a top priority for all of our employees, and we do not take these issues lightly. We will address this matter with our housekeeping team in order to ensure changes are made immediately to solve these problems. We truly hope you will consider giving us another opportunity to serve you better in the future. Sincerely, Hotel Management
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had to make dinner since im not an all the time out to eat person.i was going to buy some paper plates until i seen the you guys supplied real plates was freaking awsome lol.silverware was included didnt have to make a move but in the kitchen after i went to the front desk.Eric a
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Response from 00esa, Manager at Extended Stay America - Houston - I-45 North
Responded Jun. 4, 2018
We are delighted you chose Extended Stay America for your visit and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgement of our hard working staff and we look forward to sharing your compliments with Shani. We hope you will make us your home whenever you are in town! Sincerely, Hotel Management
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Renovated Studo
Renovated Studo
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Renovated Studo
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"Ask for west side of bldg for more quietness from some traffic noise"
"the queen studio suite has a bar that seperates the bed from the kitchen quality hand and bath soap was appreciated.thanks"
"This facility uses security cameras and does have after hours security."
"Pet friendly !"
"patsy and scott help to assign rooms to accommodate travel nurses, room was near other travel nurses, never noise to bother me."
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