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Residence Inn Houston by The Galleria

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Traveller (79)
Room & Suite (50)
Dining (4)
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Overview
  • Excellent45%
  • Very good33%
  • Average12%
  • Poor8%
  • Terrible2%
Travellers talk about
“galleria mall”(24 reviews)
“great location”(38 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Offers from Residence Inn Houston by The Galleria
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (230)
There are newer reviews for Residence Inn Houston by The Galleria
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Traveller rating
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62
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19
5
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92
62
25
19
5
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All reviewsgalleria mallgreat locationapartment complexcovered parkingquiet streetcomplete kitchenwithin walking distanceone bedroom suitehome away from homesales managerthe sofa bedroom keythe entire staffhotel is excellentlong stayfree breakfastroom was large
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51 - 55 of 203 reviews
Reviewed 20 November 2016 via mobile

First, the location is excellent- for being in galleria area, it is surprisingly quiet. Parking is good (typically $16/night). The hotel rate is also excellent for the location. There's a Walgreen close by too. The service at the hotel was great - upon check-in, they...More

Thank Howintex
Response from Adam P, General Manager at Residence Inn Houston by The GalleriaResponded 21 November 2016

Hello, Thank you so much for staying with us and taking the time to fill out a review. We are so glad that you found our service great and we hope to see you again in the future! Sincerely, Adam P. General Manager

Reviewed 10 September 2016

Staff is always friendly and courteous. Lady Garcia at the front desk is wonderful. Rooms are clean and spacious. Location is convenient to Galleria and may restaurants. Safe neighborhood. Quiet location.

Thank Janis B
Response from HOUGL, Guest Relations Manager at Residence Inn Houston by The GalleriaResponded 15 September 2016

Thank you so much for taking that time to review our property. I am so glad that you enjoyed your stay and location close to the Galleria! We hope we get to see you the next time you are in Houston!

Reviewed 28 July 2016

Booked the room here because the JW Marriott (where my corporate meetings were being held) seemed a little excessive on price. While the rooms aren't 5 star (they ARE clean, large and very comfortable) the staff and level of service her is 10 star! Upon...More

Thank Craigh-KRPH
Response from Adam P, General Manager at Residence Inn Houston by The GalleriaResponded 21 November 2016

Hello, We are so glad you enjoyed your stay and chose to write such a wonderful review! We were glad to have you and look forward to seeing you in the future. Sincerely, Adam P. General Manager

Reviewed 8 July 2016

Our initial room was a bit tight for 3 of us and large luggage. The hotel manager, Julie Swanson, was so accommodating and managed to get us a larger suite-style room which worked well for us (room 522). Every member of staff we encountered from...More

Thank Janice m
Response from HOUGL, Guest Service Representative at Residence Inn Houston by The GalleriaResponded 14 July 2016

Thanks for taking the time to review your time with us and I'm pleased to see you found your stay comfortable. It is our pleasure to make sure each and every one of our guests is happy with their stay! Thanks again and we hope...More

Reviewed 29 June 2016

This is a clean, comfortable and pet-friendly hotel. So grateful to have the amenities so close to the Galleria. Staff is outstanding - especially Hannah! Breakfast staff are pleasant and they remembered us from last year! Wish there was more grass nearby for the dogs...More

Thank Loretta T
Response from HOUGL, Guest Services Representative at Residence Inn Houston by The GalleriaResponded 30 June 2016

Thank you for your kind words, and we are delighted to welcome you back to the Residence Inn Brand! I will be sharing your wonderful comments with our team as we always like to recognize them for a job well done. Our location is very...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Details
Price range
US$91 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Green Hotel in Houston
#49 Romantic Hotel in Houston
#60 Business Hotel in Houston
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$91 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Green Hotel in Houston
#49 Romantic Hotel in Houston
#60 Business Hotel in Houston
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (79)
Room & Suite (50)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Neverstopb
8 July 2016|
AnswerShow all 2 answers
Response from Marilyn D | Reviewed this property |
I don't think the hotel has pay per view
0
Votes
Room Tips
"Best rooms are the large, one bedroom suites on the front of the property"
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"Ask for a room away from the street."
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"Room towards the back are quiet."
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"Best view is towards the pool side."
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