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Comfort Suites - Near the Galleria

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Traveller (11)
Dining (4)
Room & Suite (2)
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Overview
  • Excellent26%
  • Very good31%
  • Average22%
  • Poor13%
  • Terrible8%
Travellers talk about
“coffee table”(3 reviews)
“hotel property”(2 reviews)
“coffee maker”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (90)
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31 - 35 of 81 reviews
Reviewed July 20, 2015 via mobile

After two years I got the chance to be back in Houston and decided to return to this hotel. Again I was not disappointed. No rooms but real suites, including appliances to prepare food, plus mid afternoon snack in the lobby, a pool, free parking...More

Thank Marco R
Response from Allyson R, Director of Sales at Comfort Suites - Near the GalleriaResponded June 28, 2017

Dear Marco R., Thank you for taking the time to complete a review of our property, as well as your loyalty to our hotel. We are so glad to hear that you enjoyed your stay with us. Thank you for choosing the Comfort Suites Near...More

Reviewed July 3, 2015 via mobile

It definitely does not look as good in person as it does in the photos. Its older, the Towles had a musty smell. In the bathroom it has the " if you forget anything just let us know" well we forgot deodorant and I went...More

1  Thank jademoshier
Response from Allyson R, Director of Sales at Comfort Suites - Near the GalleriaResponded June 28, 2017

Dear Jademoshier, Thank you for taking the time to complete a review of our property. I am so sorry to hear that you feel our property does not look as great as it does in photos. Please note that we have since then renovated our...More

Reviewed July 3, 2015

We stayed here because someone suggested we stay near the Galleria. Maybe I am just not a fan of Houston but the Hotel was a lot like the city run down and full of weirdly dresses people. The first room we checked into had water...More

1  Thank Ericka B
Response from Allyson R, Director of Sales at Comfort Suites - Near the GalleriaResponded June 28, 2017

Dear Ericka B., Thank you for taking the time to complete a review of our property. I am so sorry to hear that your stay was less than satisfactory. Please know that we have since then repaired the leaks from when it rains. Thank you...More

Reviewed July 1, 2015

The staff at this hotel really accommodated us by allowing us to check in at 6 am without having to check out until the following morning. we were given the honeymoon suite with jaccuzzi in the living room, we got charged a $150 fee for...More

1  Thank John W
Response from Allyson R, Director of Sales at Comfort Suites - Near the GalleriaResponded June 28, 2017

Dear John W., Thank you for taking the time to complete a review of our property. We are so glad that we were able to accommodate your check in at 6am, and that you were given the Honeymoon Suite with the Jacuzzi! I do apologize,...More

Reviewed May 21, 2015

My employee tried to check in there. we did the standard credit card authorization form as usual. Sara called me back and asked for me to sign off on misc. charges. I told her i circled the room and tax box. She said that was...More

5  Thank DON H
Response from Allyson R, Director of Sales at Comfort Suites - Near the GalleriaResponded June 28, 2017

Dear Don H., Thank you for completing a review on our property, as your feedback is greatly important to us. I cannot even begin to apologize for not only the way your guys were treated, but how you were treated as well. Please know that...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Breakfast Available
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Details
Price range
US$80 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$80 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (11)
Dining (4)
Room & Suite (2)
Business Centre & Event Rooms (1)
Questions & Answers
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_bill_bea_
August 24, 2017|
AnswerShow all 2 answers
Response from _bill_bea_ |
Sorry, I hit the wrong button and can't change it. I meant a thumbs up. Thank you
0
Votes
tiffanybeauty100
April 14, 2017|
Answer
Response from SueSmithNelson | Reviewed this property |
Hi Tiffany, I'm not sure but they do have a lovely outdoor pool area.
0
Votes
Abena C
October 25, 2015|
AnswerShow all 3 answers
Response from Marco R | Reviewed this property |
No Shuttle Service from IAH to Comfort Suites near the Galleria, sorry. Taxis might take 30 to 60 mins depending on traffic. Fares will be accordingly.
1
Vote
Room Tips
"Just call ahead and double check your reservation to make sure they didn't give it away."
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"if possible do park in the front!"
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"Opposite side - from busy street"
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"Find another hotel. This place is not worth the money and there are plenty of choices in the same area."
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