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Fairfield Inn & Suites Houston Westchase

93 reviews
#164 of 518 Hotels in Houston
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Traveller (18)
Room & Suite (7)
Dining (5)
Overview
  • Excellent57%
  • Very good31%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“indoor pool”(7 reviews)
“convenient area”(2 reviews)
“yogurt”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
3.0 Star Hotel
All hotel details
Offers from Fairfield Inn & Suites Houston Westchase
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Reviews (93)Write a Review
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Show reviews that mention
All reviewsindoor poolconvenient areayogurtfront deskincluded breakfastwaffle makergeorge bush airportrooms are spacious and cleanrecommend staying herefitness roomhot breakfastmanager on dutyone night staymini fridgewould stay here againbusiness tripbeltway
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1 - 5 of 88 reviews
Reviewed 4 weeks ago

While staying there I had to call down to the front desk and ask for house keeping to clean my room, I also got bit by a bed bug and suffered for days and notified management whose compensation was not satisfactory.More

Thank Yvonne G
Response from TMIHospitality, Manager at Fairfield Inn & Suites Houston WestchaseResponded 4 weeks ago

Dear Yvonne G, Thank you for your review of Fairfield Inn & Suites Houston Westchase. We are so sorry to hear of the disappointment that you experienced during your time with us. After reviewing your comments with my team, we are not aware of any...More

Reviewed 14 October 2017

I booked this hotel because of the good reviews. After staying there for 3 days, there are few things about this hotel. The elevator had a foul odor in it for the whole 3 days. The beds were dated and had a indentation in the...More

Thank Sam W
Response from TMIHospitality, Manager at Fairfield Inn & Suites Houston WestchaseResponded 16 October 2017

Dear Sam W, Thank you for your review of our Fairfield Inn & Suites Houston Westchase. We are so sorry to hear your room did not meet your expectations and that your bed was not to your liking. It is only imaginable how frustrating this...More

Reviewed 25 September 2017

The room was ok. The bed was soft and comfy.it just smelled damp in the room.the hot tub didnt work so we couldn't use it. The breakfast attend was rude. My restroom ceiling had mold. I just felt very uncomfortable at this place. Even tho...More

Thank T M
Response from TMIHospitality, Manager at Fairfield Inn & Suites Houston WestchaseResponded 26 September 2017

Dear T M, Thank you for taking the time to review the Fairfield Inn & Suites Houston Westchase. I'm glad to hear how friendly you found our front desk staff to be. However, I apologize that the rest of your stay was less than satisfactory....More

Reviewed 17 September 2017

David and Jacob went above and beyond to be accommodating after the Main reservation line (not related to this property) had provided me with bad information. The bad info involved payment for the room, so you can imagine I wasn't pleased; however, David and Jacob...More

2  Thank Sean B
Response from TMIHospitality, Manager at Fairfield Inn & Suites Houston WestchaseResponded 22 September 2017

Dear Sean B, Thank you for taking the time to leave us a review. Please accept my apology for the bad information that was given to you. Our goal is to completely satisfy each of our guests everyday and every stay. I am happy David...More

Reviewed 11 September 2017

Great staff.....Jacob and David at check in and Sam and Gilbert during reservations. Everyone we dealt with at this hotel were on top of their game. Not usually impressed with hotel staff. The rooms were clean. Only thing I saw that need attention was the...More

2  Thank Perna17
Response from TMIHospitality, Manager at Fairfield Inn & Suites Houston WestchaseResponded 18 September 2017

Dear Perna17, Thank you for your review of our Fairfield Inn & Suites Houston Westchase! I am glad you enjoyed your stay with us and found our staff to be impressive during your time here. I shared your kind words with our staff. If you...More

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Traveller (18)
Room & Suite (7)
Dining (5)
Pool & Beach (3)
Hotel & Grounds (15)
Business Centre & Event Rooms (1)
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Concierge
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Details
Price range
US$118 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#75 Business Hotel in Houston
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#75 Business Hotel in Houston
Room types
Non-Smoking Rooms, Family Rooms
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