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Extended Stay America - Houston - Galleria - Westheimer

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Extended Stay America - Houston - Galleria - Westheimer
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119 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Adelaide, Australia
Reviewed 1 week ago via mobile

Just okay, wouldn't wanna stay here long. No cutlery/cups/plates/pots in kitchen. Never got our room cleaned and there's not a lot around, yeah there's a huge shopping centre across the road which is good but there's only so much time you can spend there. Not close or easy to get around the rest of town. Staff not super helpful but...

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1Thank madelineclairee
Houston, Texas
Reviewed 2 weeks ago

Our New Years Getaway at Extended Stay - Houston - Galleria was awesome! Whether you are staying just overnight or for a couple of days this is the perfect place to stay. Our room was PERFECT! It was large and the bed was comfortable, every aspect of our stay was great. We will definitely be back soon!

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Thank shoup2017
Reviewed 3 weeks ago

This is one of the most friendliness and cleanliness hotels that I have stayed with in quite some time. The service that wad given lets me know that my stay will be much appreciated and welcomed. The rooms were very clean without any dust or smelly Duvets.

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Thank jacobian s
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Westheimer, responded to this review

Thank you for sharing your experience. It is pleasing to read you were well accommodated by our staff and that you room was clean to your liking. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Reviewed 3 weeks ago via mobile

My stay here was awesome! Checking in was a breeze. Great location from the galleria mall. If you are looking for less traffic getting to & from the mall, this is a great location for you. I will definitely be back! I really enjoyed my stay

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Thank Rayshon T
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Westheimer, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. It is pleasing to read you received a seamless check in by our staff and that our location was beneficial. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Reviewed 3 weeks ago via mobile

Enjoyed my stay with extended stay America!!!! Great rates wonderful staff loved the location close by all the great shopping centers and eatery. I'll definitely recommend to family and friends and I will be back as well!!!

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Thank Antron Y
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Westheimer, responded to this review

It is so rewarding to read how wonderful your stay was at our hotel. We are thrilled to read you would recommend our hotel based on the quality of your stay and our convenient location. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Reviewed 3 weeks ago via mobile

Awesome service...great staff and the rooms were very clean and beds were very comfortable....havent been to many extended stays but this was home away from home....every staff memeber was very knowledgeable about the area as well the history of their hotel....they also gave good tips on where to shop and eat, as well as the night life to parrtayy....i will...

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Thank Mrthinline21
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Westheimer, responded to this review

I appreciate you taking the time to write such a positive review. Your kind comments regarding the service you received from our staff, comfortable beds, and overall stay are much appreciated. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Reviewed 3 weeks ago via mobile

Great hotel and very friendly staff. My family weekend and I felt very at home the entire stay. Love the in room kitchen (stove, fridge, and microwave). Location was great and very close to many attractions.Definitely recommend this hotel to anyone.

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Thank Ralph M
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Westheimer, responded to this review

Your feedback is important. Thank you for sharing. It is great to see you enjoyed your stay at our hotel and that our location was convenient enough for you. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Reviewed 3 weeks ago via mobile

Check in was a breeze, staff was friendly, room was clean, and my housekeeping was on top of it, anything I needed they took care of it. Since it was a friendcation the kitchen came in handy! I'll definitely be returning soon! Keep up the good work!

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Thank Lexi H
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Westheimer, responded to this review

The team and I appreciate your remarks. It is great to know you were provided with a seamless check in, excellent customer service, and comfortable room accommodation that were all suitable during your stay. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Reviewed 4 weeks ago via mobile

Front desk staff is really nice and welcoming. The parking is free and lots of spaces! Room is clean and quit. Anytime I needed towels or clean linen it was given with no problem I will stay at this hotel and I recommend to anyone!

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Thank miz p
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Westheimer, responded to this review

Thank you for sharing your experience. I am more than pleased to read how well you were accommodated at our front desk. It is also good to know you would recommend our hotel. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

A TripAdvisor Member
1 review
Reviewed 4 weeks ago via mobile

Helios and I have been here for almost four months now. I'm a chef by trade and work just a few hundred feet away in a very busy Restaurant. After a hard day I can rely on two things, my room is clean and my best friend is waiting for me. All of the staff take great care of us,...

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Thank A TripAdvisor Member
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Westheimer, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. I am more than pleased to see you were able to take advantage of our pet-friendly policy and that you enjoying staying with us. Thank you again for your kind words. The staff and I would love to provide you with another comfortable...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Houston - Galleria - Westheimer

Address: 4701 Westheimer Rd, Houston, TX 77027-4717
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $112 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Houston - Galleria - Westheimer 2.5*
Number of rooms: 110
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Houston - Galleria - Westheimer staff and other travellers.
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Questions? Get answers from Extended Stay America - Houston - Galleria - Westheimer staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are large and comfortable”
 of 5 bubbles shoup2017, 1 Jan 2017 | Read review
“I would recommend the third floor and backview for people that loves privacy.”
 of 5 bubbles , 18 Nov 2016 | Read review
“Be sure to double check with staff on requested services. PM and AM staff do not share information”
 of 5 bubbles HombreUSA, 5 Feb 2016 | Read review
“very noisy residents.”
 of 5 bubbles 554ramib, 17 Sep 2015 | Read review
“We liked the back of the hotel by the stairs, it was easier to move the dog in and out.”
 of 5 bubbles SusanV786, 6 Aug 2015 | Read review
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