We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Extended Stay America - Houston - Galleria - Westheimer

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Extended Stay America - Houston - Galleria - Westheimer
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

109 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 97: English reviews
Reviewed 5 days ago NEWvia mobile

Although we experienced a late check in after being on the road for a very long time, I truly enjoyed my stay at this location. All of the staff, especially the front desk personnel, were extremely helpful and made our comfort during our stay their top priority. I recommend this location if anyone is visiting the Houston area. Traffic gets...

 Report
Helpful?
Thank CHIMikeH
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Westheimer, responded to this review

It is so rewarding to read you had a pleasant stay. I am pleased with our staff for accommodating you so well after a long drive and during a late night check in. Our staff will be informed on the great job they are doing. Thank you again for sharing your comments with us. We look forward to hosting you...

Reviewed 1 week ago via mobile

I had an amazing stay at this hotel. The staff was caring and extremely professional. But the front employee Sheena really went above and beyond to make sure i was comfortable, and felt welcomed. I would recommend this hotel to anyone staying in the Houston. Thank you very much extended stay especially Sheena for making my stay great.

 Report
Helpful?
Thank AngHarp
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Westheimer, responded to this review

Thank your for sharing your experience. Your comments on our professional staff and that you would recommend our hotel are much appreciated. We are glad to be able to provide you with an excellent stay. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Newark, New Jersey
Reviewed 1 week ago

The hotel staff here is amazing! I travel all the time for business and found them to be some of the friendliest I have come across. I travel with an emotional support dog as well and they made us both feel very welcome. The location is great too...close to everything. This is my new go to hotel in Houston.

 Report
Helpful?
Thank Kevin M
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Westheimer, responded to this review

The team and I appreciate your remarks. It is good to know our customer service made a positive impression ad that you were able to take advantage of our pet-friendly policy. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Reviewed 1 week ago

Nice location and night security on the property . The people at the front desk are always welcoming and friendy. I would recommend to anyone that wants to be in the area at a decent price. Thanks....

 Report
Helpful?
Thank Patrick C
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Westheimer, responded to this review

Thank you for sharing your experience. Your satisfaction on our location and customer service is great to read and what we strive to provide to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

New Orleans, Louisiana
Reviewed 2 weeks ago

The hotel staff are all very nice and accommodating from Sheena, Shemar the overnight crew to the general manager Marquis. The location is a 4.00 Uber ride to the galleria, restaurants and lounges. I would definitely stay here again whether you're transitioning to Houston or need lodging for a day or two as it is like a small apartment. Special...

 Report
Helpful?
Thank Ashanta M
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Westheimer, responded to this review

Your feedback is important. Thank you for sharing. I am so pleased to read how well you were accommodated by our staff. Customer service is a top priority so it is great to know you were well taken care of. Also your satisfaction with our convenient is much appreciated. Thank you for choosing Extended Stay Hotels. We hope to see...

Reviewed 3 weeks ago

Well received and very cooperative for my request on early check-in vs my initially booked hotel that was cancelled. Very solid location for a visit to Houston and also like the room design & space. Also very fast WIFI available everywhere which make communication easy. Need to focus on improving the smell of the place especially the hallways. Overall a...

 Report
Helpful?
Thank Akinola B
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Westheimer, responded to this review

Thank you for taking the time to share your experience. It is great to see you were well accommodated and found our hotel to be just what you needed with a convenient location and suitable amenities. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Houston, Texas
Reviewed 3 weeks ago

I like write my review in a fair way; I stayed in this Hotel couple of times different occasion/time of year because hotel location is good and near to the area I needed to go. Room facilities are in acceptable level, specially if some body wants to cook in the hotel, beds are clean, bed sheet & towels smell fresh....

 Report
Helpful?
Thank Texasan404
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Westheimer, responded to this review

Thank you for taking the time to share your experience. It is great to see you were well accommodated at our hotel with excellent customer service and amenities that you found suitable. Our staff will be informed on the great job they did assisting you. Thank you again for your review. We look forward to seeing you in the future,...

Houston, Texas
Reviewed 3 weeks ago

The customer services are awsome and they are really helping customers what they need. Sheela's smile always makes mine day shine. Good location and easy to access to the freeway. Lots of nice restaurants nearby and shopping malls. Worth to stay ~

 Report
Helpful?
Thank w208844057
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Westheimer, responded to this review

We appreciate you sharing your experience. Reading your positive comments on the great customer service our staff provided is satisfying. It is also good to know our location was beneficial. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Reviewed 3 weeks ago

We appreciated service we received while in Houston this past weekend. My family and I were there for treatment at M.D. Anderson. Jonathan was extremely helpful and polite while we were there. Family is already stressed out enough with the medical situation, it is refreshing to have good service with a smile.

 Report
Helpful?
Thank Garth A
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Westheimer, responded to this review

We appreciate you for taking the time to write a review and for choosing to stay with us. It is good to know our staff member, Jonathan, was able to accommodate you and your family so well. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

San Antonio, Texas
Reviewed 25 August 2016 via mobile

The rudest front desk staff I have ever come across. Will not stay again. Entire hotel had a strange odor. One night there was dirty dishes lining the hallway. Room was average what you expect for the money. I would expect better in this part of town.

 Report
Helpful?
Thank mattjcote1

24 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (5)
Viewed
Hotel & Grounds (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (19)
Viewed
Bathroom (1)
Viewed
Room/Suite (13)
Viewed
Hotel & Grounds (1)
Viewed
Dining (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Houston hotels
Great Uptown
Galleria Garden Hotel/Apartments
Show Prices
Show Prices
Show Prices
Great Uptown
Sheraton Suites Houston Near The Galleria
Great Uptown
Hyatt Place Houston/Galleria
Great Uptown
Hilton Garden Inn Houston Galleria Area
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Houston - Galleria - Westheimer

Address: 4701 Westheimer Rd, Houston, TX 77027-4717
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $98 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Houston - Galleria - Westheimer 2.5*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Extended Stay, Priceline, Cheap Tickets, Odigeo and Cancelon so you can book your Extended Stay America - Houston - Galleria - Westheimer reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Houston - Galleria - Westheimer staff and other travellers.
2 questions
Ask a question
Questions? Get answers from Extended Stay America - Houston - Galleria - Westheimer staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend the third floor and backview for people that loves privacy.”
 of 5 bubbles , 18 Nov 2016 | Read review
“Be sure to double check with staff on requested services. PM and AM staff do not share information”
 of 5 bubbles HombreUSA, 5 Feb 2016 | Read review
“very noisy residents.”
 of 5 bubbles 554ramib, 17 Sep 2015 | Read review
“We liked the back of the hotel by the stairs, it was easier to move the dog in and out.”
 of 5 bubbles SusanV786, 6 Aug 2015 | Read review
“No good rooms. Lots of noise. A little smelly. Stay somewhere else.”
 of 5 bubbles VigeeBlue, 8 Apr 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay