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Extended Stay America - Houston - Galleria - Westheimer

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Traveller (9)
Room & Suite (14)
Dining (1)
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Overview
  • Excellent38%
  • Very good17%
  • Average17%
  • Poor12%
  • Terrible16%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Multilingual Staff
Pets Allowed
Wheelchair Access
2 Star Hotel
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (184)
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All reviewsfront desk staffthe hotel managernear gallerialong stayenjoyed my staycheck in was easycheck in was a breezerooms are cleanhome away from homespecial thankshouse keepingwould recommend this hotel to anyonewonderful stayconvenient locationbed was comfortablefree breakfastcvs
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41 - 45 of 169 reviews
Reviewed 27 June 2017

A simple hotel with a simple kitchen. Water didn't work in one bathroom but it was ok. Was there only 2 Nights didn't have issues with anyone or anything too bad to be up set. They are very secure though in this buildingMore

Review collected in partnership with Extended Stay
Thank J9325XUchristopherm
Response from 00esa, General Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 29 June 2017

Thank you for staying at Extended Stay America - Houston - Galleria - Westheimer and for sharing your feedback. We are pleased your visit with was satisfactory and that you enjoyed your time with us. It was a pleasure hosting you, and we hope you...More

Reviewed 26 June 2017

My fiance and I went for a day trip. Ended up needing a room for the night. Got a very good price and decided to give it a try. Best decision. Will definitely come back to stay. And let family know about the awesome price.More

Review collected in partnership with Extended Stay
Thank 340berthag
Response from 00esa, General Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 28 June 2017

Thank you for choosing Extended Stay America - Salt Lake City - West Valley Center for your overnight stay. We strive to provide an outstanding experience to our guests all at a great value, and we are delighted to know we accomplished this while you...More

Reviewed 26 June 2017

Prepaid room for 2 night and hotel call to cancel my reservation claiming and 'emergency' and no rooms. Beware! If an existing guest decides to stay longer (than you booked) -you're Canceled! OR Room was available but not cleaned as maids were gone.. you're canceled!...More

Review collected in partnership with Extended Stay
Thank walterw539
Response from 00esa, General Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 27 June 2017

Please accept our sincere apologies for the lack of attention at the front desk. Your experience is not indicative of the service we normally provide, so we deeply regret that we fell short in this instance. We take these reviews very seriously and have shared...More

Reviewed 26 June 2017

When my friend and I arrived, we were greeted warmly and with a big smile. We went up to the rooms and checked them out before carrying our stuff in. My room was okay; my friend's room wasn't. She wound up having to change rooms...More

Review collected in partnership with Extended Stay
Thank M9821WClucyb
Response from 00esa, General Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 27 June 2017

Thanks for the feedback. We are pleased to know your overall stay was satisfactory. However, we are sorry for the lack of amenities in one of your room and regret the inconvenience caused. We have shared your concerns with our management team to prevent anything...More

Reviewed 22 June 2017

Great place although house keeping never showed up to clean the room, the room was however in great shape and well maintained. will most definitely recommend this place to others. Fantastic location. The amenities were equally in good working conditionMore

Review collected in partnership with Extended Stay
Thank zikes
Response from 00esa, General Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 23 June 2017

Thank you for giving us a wonderful rating regarding your stay at Extended Stay America - Houston - Galleria – Westheimer. We are delighted you were very pleased with the value we offered and loved the location of our hotel. However, after reading your feedback...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Microwave
Details
Price range
US$76 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$76 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (9)
Room & Suite (14)
Dining (1)
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Rengan20
1 March 2016|
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Response from Melissa S |
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Room Tips
"Don't change a thing. Excellence."
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"as far from the entrance as possible for quiet rooms"
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"This place is always booked even without a hurricane. Check by phone before booking online."
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"Choose a room that doesn't face Westheimer, it's less noisy."
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