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The ac kept making a noise, but didn't think much of it. On the second night right before 11pm it started making a loud noise started to smell of smoke. I called the front desk to let them know and the lady said she would...More
This little gem is tucked away. You'd never know it was there. Very clean. Staff very friendly. Everything from parking to everything on the room was awesome. Very quiet. Bathroom was great. Hot water right away. Coffee, tea, and popcorn in the rooms. Full kitchen....More
Terrible experience... As we were starting to sleep the AC unit started making a weird electric zapping sound. It immediately smelled like something in there caught fire. We immediately turned it off and called the front desk. Front desk said they were booked up and...More
This Candlewood is offering a lot for the dollar. Spacious room with well equipped kitchen (electric hob, coffeemaker, dishwasser). There's a starterkit with coffee and tea. Room is spacious. I found the bed ok, my wife was not impressed.
Tip: be aware you are not...More
I stayed a few nights at this hotel since my boyfriend was staying here as part of corporate housing. Hotel right off of expressway. You could walk to subway if necessary or another local restaurant. The room was nice with a small kitchen. I was...More
Response from IHGService, Guest Relations Manager at Candlewood Suites Houston by the GalleriaResponded 15 May 2017
Thank you for taking the time to share your recent experience at our hotel. While we appreciate your generous individual ratings toward our property's overall cleanliness and level of service rendered by our hotel staff members, It is regrettable to learn that you...More