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    Extended Stay America - Houston - Northwest

    5454 Hollister St, Houston, TX 77040-6122
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    2017-09-03 2017-09-04
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    US$66
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    Traveller (9)
    Room & Suite (21)
    Pool & Beach (1)
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    Overview
    • Excellent51%
    • Very good15%
    • Average9%
    • Poor11%
    • Terrible14%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Rooms
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Houston - Northwest
    Special Offer: Save up to 10% TODAY!
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    Hilton Garden Inn Houston NW America Plaza
    767 reviews
    #10 of 517 hotels in Houston
     
    Crowne Plaza Houston - Brookhollow
    534 reviews
    #170 of 517 hotels in Houston
     
    Towneplace Suites Houston Brookhollow
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    Comfort Inn Hwy. 290/NW
    78 reviews
    #216 of 517 hotels in Houston
     
    Rooms
    Sep 3Sep 4
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (63)
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    Time of year
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    1 - 5 of 61 reviews

    Reviewed 3 weeks ago

    I was disappointed in the service as the copy machine wasn't working and I couldn't use the card I wanted. I also had to wait for someone to show up at the desk to unlock the lobby door. The hotel had a stale odor, and...More

    Review collected in partnership with Extended Stay
    Thank sharmonc937
    Response from 00esa, General Manager at Extended Stay America - Houston - NorthwestResponded 3 weeks ago

    Thank you for taking the time to review our hotel. The incidents you highlighted in your review are very concerning. This is not the type of service our hotel is known for, and we extend our apologies. Please be assured that we are taking steps...More

    Hotel's Favourite
    Reviewed 22 June 2017

    I had an amazing stay at ESA. Check-in was quick and easy, the room was comfortable, and the staff was very friendly. The hotel was presented with cleanliness both inside and outside. My room also had a nice view of the pool and the breakfast...More

    Review collected in partnership with Extended Stay
    Thank Weenorah E
    Response from 00esa, General Manager at Extended Stay America - Houston - NorthwestResponded 23 June 2017

    Weenorah, thanks for staying at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister, and for giving our hotel a great review. We are thrilled to read how much you loved your experience with us and appreciate your compliment about our facilities...More

    Reviewed 4 weeks ago

    The facility has the potentials of being a very nice place. the rooms has plenty of space. Some the work that is needed is repairing of stoves, air conditioner units, housekeeping staff. Otherwise. This would be a nice placeMore

    Review collected in partnership with Extended Stay
    Thank torih888
    Response from 00esa, General Manager at Extended Stay America - Houston - NorthwestResponded 4 weeks ago

    Thank you for your feedback. We are truly sorry the condition of your room was not up to par and we did not meet your expectations. We appreciate you bringing this to our attention, and we want to let you know we are already working...More

    Reviewed 8 June 2017

    The staff here is awesome and the place looks amazing! You should definitely stay here!! I was here for 6 months and absolutely loved it!! The grab and go breakfast is perfect for those mornings where you need some great coffee and breakfast that is...More

    Review collected in partnership with Extended Stay
    Thank daniellemB162HE
    Response from 00esa, General Manager at Extended Stay America - Houston - NorthwestResponded 8 June 2017

    Thank you for being our guest. We know how important it is to start your day off right, so we are thrilled you enjoyed our complimentary grab-and-go breakfast. We appreciate your wonderful comment about our friendly and accommodating team. Thanks for your business, and we...More

    Reviewed 1 June 2017

    My reason for my stay was because of the Tax Day flood, my stay was great! I loved my huge suite, had a kitchenette, TV, sofa, recliner and two queen beds. I really like swimming, wish the pool had been open, but not the hotels...More

    Thank Chucho T
    Response from 00esa, General Manager at Extended Stay America - Houston - NorthwestResponded 3 June 2017

    Thank you for staying at Extended Stay America - Houston – Northwest during the flood. We are happy you loved your experience with us, especially your room with all the amenities. We appreciate your observation about the television channels and have made a note of...More

    Hilton Garden Inn Houston NW America Plaza
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    Comfort Inn Hwy. 290/NW
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Multilingual Staff
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$64 - US$83 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 85
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Extended Stay, Priceline, TripOnline SA, Cancelon and Hotwire so you can book your Extended Stay America - Houston - Northwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston
    • Also Known As
    • Extended Stay Deluxe Houston-Northwest Hotel Houston ,
    • Extended Stay Houston ,
    • Houston Extended Stay
    Add Photo Photos
    Traveller (9)
    Room & Suite (21)
    Pool & Beach (1)
    Bathroom (3)
    Hotel & Grounds (2)
    Nearby
    Comfort Inn Hwy. 290/NW
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    .58 km away
     
    Hilton Garden Inn Houston NW America Plaza
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    Crowne Plaza Houston - Brookhollow
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Get a suite they are cool"
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    "Go to another hotel like I did"
    Read review
    "Stay somewhere else."
    Read review
    "I just ask for a quiet room and I always get one!"
    Read review
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