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    Extended Stay America - Houston - I-10 West - Citycentre

    11175 Katy Fwy, Houston, TX 77079-2102
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    2017-10-01 2017-10-02
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    Traveller (1)
    Room & Suite (5)
    Dining (1)
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    Overview
    • Excellent50%
    • Very good13%
    • Average19%
    • Poor7%
    • Terrible11%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Family Rooms
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
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    Offers from Extended Stay America - Houston - I-10 West - Citycentre
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    Wyndham Houston West Energy Corridor
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    Rooms
    Oct 1Oct 2
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (51)
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    1 - 5 of 50 reviews

    Reviewed 25 July 2017 via mobile

    The price was great for staying somewhere more than a couple of days. The staff were nice and very helpful. Our room was ok, although it smelled somewhat musty. I went out and bought an air freshener. Bathroom was roomy and clean, but the tub...More

    Thank Lesliecaryl
    Response from 00esa, General Manager at Extended Stay America - Houston - I-10 West - CitycentreResponded 26 July 2017

    Thank you for reviewing your stay with us. We are glad you were comfortable here and were pleased with our pricing as well as the location of our hotel which was perfect for your needs. Your observations about your room have been shared with the...More

    Hotel's Favourite
    Reviewed 9 July 2017

    Excellent Stay for our transition Selling/ Buying our home. The staff was professional and quiet hotel was always clean. Even at night security was always there an courteous knowing who's coming and going in the parking area felt very comfortable with business supplies in my...More

    Review collected in partnership with Extended Stay
    Thank Elroyvin
    Response from 00esa, General Manager at Extended Stay America - Houston - I-10 West - CitycentreResponded 10 July 2017

    Thank you for choosing to stay at Extended Stay America - Houston - I-10 West - CityCentre. We are delighted to know our associates left you with a good impression of our hotel and that you were impressed with all the aspects of our hotel....More

    Reviewed 25 July 2017

    Condition of the room was horrible. Smelled like someone continuously smoked in the room, it was dark, dirty.. afraid to even remove shoes. We were denied a refund, since it was after 3pm. Even though the room was awful. We immediately left and found another...More

    Review collected in partnership with Extended Stay
    Thank gregoryd172
    Response from 00esa, General Manager at Extended Stay America - Houston - I-10 West - CitycentreResponded 25 July 2017

    I apologize for the disappointing experience you had with us. We failed you in the most basic of ways by not providing a clean and comfortable guest suite, and for that, we are very sorry. Remedial steps within our housekeeping department are underway to ensure...More

    Reviewed 25 July 2017

    hustle trip- We arrived late and registration was slow. lady at front desk was friendly. The issue here is the quality of the room. The smell of some was BAD. Had to go buy an air freshener and spray the room everyday. The smell of...More

    Review collected in partnership with Extended Stay
    Thank arturom669
    Response from 00esa, General Manager at Extended Stay America - Houston - I-10 West - CitycentreResponded 27 July 2017

    Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

    Reviewed 2 July 2017

    The smell of the Hotel, Lobby and room were horrible. I would highly avoid this Hotel. It was an uneasy stay. Very horrible stay. The people that were at the hotel were questionable to say the least. Will tell people to avoid this Hotel at...More

    Review collected in partnership with Extended Stay
    Thank E1668ZYfernandoc
    Response from 00esa, General Manager at Extended Stay America - Houston - I-10 West - CitycentreResponded 3 July 2017

    Fernando, please accept our apologies for not meeting your expectations. We take all comments very seriously and will share it with the appropriate individuals within our organization. We appreciate your comments which will help us to serve our guests going forward. I encourage you to...More

    Wyndham Houston West Energy Corridor
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Laundry Service
    Details
    • Price range
    • US$73 - US$127 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 110
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Extended Stay, Hotels.com, Travelocity, Priceline, Expedia, Orbitz, TripOnline SA, Hotwire and Cancelon so you can book your Extended Stay America - Houston - I-10 West - Citycentre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston
    • Also Known As
    • Extended Stayamerica Houston-Katy Freeway Hotel Houston ,
    • Extended Stay Houston ,
    • Houston Extended Stay
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    Traveller (1)
    Room & Suite (5)
    Dining (1)
    Hotel & Grounds (5)
    Nearby
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    Nearby Restaurants
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    Bistro Provence
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    Twin Peaks Restaurants
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    Nearby Attractions
    Memorial City Mall
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    Town and Country Village
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    Queensbury Theatre
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    1.95 km away
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    Questions & Answers
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    Room Tips
    "Free parking, Quiet rooms, Kitchenette, Friendly staff at front desk."
    Read review
    "Take room on second floor"
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    "If you are in and out a lot during the day or night and have occassional laundry to do, I would recommend you..."
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    "This hotel fits my needs."
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