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2018-02-04 2018-02-05
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    Extended Stay America - Houston - Med. Ctr. - Greenway Plaza

    2330 Southwest Fwy, Houston, TX 77098-4702
    +1 877-432-9997
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    2018-02-04 2018-02-05
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    US$85
    US$81
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    Traveller (19)
    Room & Suite (26)
    Dining (3)
    Overview
    • Excellent34%
    • Very good18%
    • Average16%
    • Poor13%
    • Terrible19%
    Travellers talk about
    “room was clean” (12 reviews)
    “grab and go” (4 reviews)
    “small kitchen” (3 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    Feb 4Feb 5
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (112)
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    1 - 5 of 105 reviews

    Reviewed 18 December 2017

    Room was disgusting and the building poorly maintained. Also, the staff allowed random people, who clearly were not guests, to linger in the lobby after hour and in the parking lots to smoke an drink. Overall, I would not recommend this place to anyone.More

    Review collected in partnership with Extended Stay
    Thank adambW2861EQ
    Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway PlazaResponded 5 weeks ago

    Thank you for your feedback. We are sorry for the issues you had while being here and regret the inconvenience it caused. We are taking appropriate steps to ensure future guests do not encounter the same issues. We take the safety and security of all...More

    Hotel's Favourite
    Reviewed 10 February 2017

    The place was clean and cheap. Staff was very nice. Small breakfast setup in the morning is nice. Right next to the highway so avoid that end of the hotel for noise reasons. You can walk around the corner five minutes and find decent restaurants.More

    Thank FunHuman
    Response from Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway PlazaResponded 16 February 2017

    Thank you for taking the time to share your experience. I am glad to see you had a clean, comfortable room and that you enjoyed our affordable rates. Thank you again for your kind words. The staff and I would love to provide you with...More

    Reviewed 16 December 2017

    The room was dirty smelled like urine. Staff was unfriendly. They lock you into the hotel. I had just been released from the hospital and couldn’t travel back until the next day and decided to stay at the extended stay. When I left I felt...More

    Review collected in partnership with Extended Stay
    Thank hopej941
    Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway PlazaResponded 17 December 2017

    Thank you for staying with us. It was disheartening to read your review regarding the cleanliness issue you had while here and regret the inconvenience it caused. Your concerns have been shared with our housekeeping team to see where we went wrong as we double...More

    Reviewed 11 December 2017

    Stayed here because it was near my doctors office. The room was clean except I saw hair in the bathroom. Fairly clean. The area for the coffee and breakfast was always a mess,I even saw a homeless man with a blanket come in and get...More

    Thank CajunGato
    Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway PlazaResponded 11 December 2017

    Please accept our apology as well every assurance we will be working to address the concerns you outlined. Your concerns have been shared with our team and we are redoubling our efforts to correct these issues going forward. On a positive note, we are happy...More

    Reviewed 30 November 2017

    Very satisfied with the hospitality and response of the manager Abharam. He was really helpful and provided prompt response to every single question. Also, the hotel was clean and I faced no issues during my stay of 1+ month.

    Review collected in partnership with Extended Stay
    Thank shaswatn2017
    Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway PlazaResponded 1 December 2017

    Thank you for selecting Extended Stay America. It’s a pleasure knowing you loved our hospitality and had a great time with us. I will surely share your compliments with Abharam. We hope to welcome you back soon. Sincerely, Hotel Management

    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$88 - US$179 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Extended Stay, Booking.com, Hotels.com, Travelocity, Priceline, Orbitz, TripOnline SA, getaroom.com and Cancelon so you can book your Extended Stay America - Houston - Med. Ctr. - Greenway Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston
    • Also Known As
    • Extended Stayamerica Houston-Greenway Plaza Hotel Houston ,
    • Extended Stay America Houston ,
    • Extended Stay Houston ,
    • Houston Extended Stay
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    Traveller (19)
    Room & Suite (26)
    Dining (3)
    Hotel & Grounds (7)
    Bathroom (5)
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    Questions & Answers
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    Room Tips
    "Find another hotel"
    Read review
    "Avoid room 320, it smells of mold, room 137 smelled ok, but needed some minor repair work."
    Read review
    "Quieter rooms are at the back."
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    "I wouldn't stay here."
    Read review
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