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Hilton University of Houston

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#58 of 500 Hotels in Houston
Certificate of Excellence
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Hilton University of Houston
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455 Reviews from our TripAdvisor Community

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Showing 444: English reviews
Georgetown, Texas
Reviewed 13 January 2017

We were at a conference, speaking at and attending for Lodging and Hospitality Training. The campus was holiday season and so quiet. Beautiful hotel rooms and great conference rooms. Parking underneath garage so easy. Huge gym/recreation facility next door on campus can use if desired. Hotel front desk was helpful. Loved the floor to ceiling windows in room and show...

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Helpful?
Thank AmyTripAddict
HOUUH, General Manager at Hilton University of Houston, responded to this review

Thank you very much for your kind comments. We are delighted to know that your stay was an excellent one. We truly look forward to your next visit and to allow us the opportunity to serve you! Respectfully,

Reviewed 9 January 2017

When I checked into my room, I was welcomed by a group of cockroaches. I asked them to change the room and while waiting for new assignment in the room, a few more came out to wish me farewell I guess. Too many cockroaches in the room. Moved to a different room, curtains would not close completely. They did not...

Review collected in partnership with Hilton Hotels & Resorts
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Thank dogang2017
HOUUH, General Manager at Hilton University of Houston, responded to this review

We truly regret that your recent stay with us was not to your satisfaction, and we do apologize for not having met your expectations. We do thank you for bringing your concerns to our attention and we will address their proper resolution. Respectfully

Texas, United States
Reviewed 9 January 2017

Great service, nice room. Comfortable beds. Very clean and well appointed. Internet worked well. Even though the hotel was full, the staff handled guests requests well. Convenient location right on University of Houston campus.

Review collected in partnership with Hilton Hotels & Resorts
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Thank lisapT9775RV
HOUUH, General Manager at Hilton University of Houston, responded to this review

Thank you for staying with us. We truly appreciate your valuable comments on our students, Staff and services. We look forward to your return to Houston and to our Hotel. Respectfully,

Little Rock, United States
Reviewed 15 December 2016

This hotel bed and sheets were absolutely amazing and the bathroom was beautiful. I wish there was a refrigerator in the room. I found that odd for such a nice place. The breakfast was not included like it is in so many other Hiltons and it was slow and quite expensive. The breakfast was very gourmet though....YUMMY!

Review collected in partnership with Hilton Hotels & Resorts
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Thank 489kellyes
HOUUH, General Manager at Hilton University of Houston, responded to this review

Thank you for comments and specific observations of hotel services and amenities. We do values our customers input and appreciate your time and interest. Respectfully,

Houston, United States
Reviewed 14 December 2016

The hotel is run by students at the university and everything was professional. The bed an room was very comfortable. The only complaint was that the hot water adjustment in the shower didn't produce hot water. We did not complain about this until we were leaving. I would definitely stay here again.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 212edwardg
HOUUH, Public Relations Manager at Hilton University of Houston, responded to this review

Thank you for comments and specific observations of hotel services and amenities. We do values our customers input and appreciate your time and interest. We look forward to your next visit. Respectfully,

Plesetsk, Russia
Reviewed 7 December 2016

The room was very noisy because of the air system. I could not sleep. it was very difficult to change the room. The Hotel took money from my credit card twice without any advance information to me. I didnot get my money back. It is awful! Be careful to payments! And also the hotel took some additional money to save...

Review collected in partnership with Hilton Hotels & Resorts
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Thank 84dariac
HOUUH, General Manager at Hilton University of Houston, responded to this review

Thank you for bringing to our attention your recent stay at our Hotel. We do apologize for the shortcomings you encountered, and we'll take your suggestions into consideration in order to enhance the guest experience. We do value your comments and we hope that you will give us another opportunity to redeem ourselves. Respectfully,

Baton Rouge, Louisiana
Reviewed 6 December 2016

I felt valued as a guest. Everyone was friendly and prompt. The room was very spacious and clean. Guest services was very knowledgeable and offered several restaraunt in the area. My next visit to Houston I consider staying at this property.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 318latashaj
HOUUH, General Manager at Hilton University of Houston, responded to this review

Thank you very much for your kind comments. We are delighted to know that your stay was an excellent one. We truly look forward to your next visit and to allow us the opportunity to serve you! Respectfully,

Lafayette, Louisiana
Reviewed 6 December 2016

Had a great time. Very clean loved the check out time 12 ,cause I sleep late. Everyone was very nice, and helpful as to where to park, and how to get to my room. Couldn't ask for a better stay at the Hilton...

Review collected in partnership with Hilton Hotels & Resorts
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Thank 348sharnellw
HOUUH, General Manager at Hilton University of Houston, responded to this review

Thank you for comments and specific observations of hotel services and amenities. We do values our customers input and appreciate your time and interest. Respectfully,

College Station, Texas
Reviewed 6 December 2016

The room was that of a 5-star hotel for a 3-star price. So incredible! Felt right at home when I walked in. The staff was very accomidating and the process was simple. Would highly recommend to anyone else staying in that area and would definitely come back!

Review collected in partnership with Hilton Hotels & Resorts
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Thank robynp270
HOUUH, General Manager at Hilton University of Houston, responded to this review

Thank you very much for your kind comments. We are delighted to know that your stay was an excellent one. We truly look forward to your next visit and to allow us the opportunity to serve you! Respectfully,

Reviewed 2 December 2016

This place is not setup for business. The people were nice but very slow to help. Breakfast took 25 minutes. They didn’t have a buffet option for people in a hurry. They don't even have a work out/ fitness center. Parking was very expensive. They also charged me $40 to ship a package but used the wrong ship method so...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank J9352FPdavidd
HOUUH, General Manager at Hilton University of Houston, responded to this review

Thank you for bringing to our attention your recent stay at our Hotel. We do apologize for the shortcomings you encountered, and we'll take your suggestions into consideration in order to enhance the guest experience. We do value your comments and we hope that you will give us another opportunity to redeem ourselves. Respectfully,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located directly on campus at the University of Houston and home to the Conrad N. Hilton College of Hotel and Restaurant Management, Hilton University of Houston is minutes (2.3 miles) away from the downtown Houston business district. Just 10 minutes from William P. Hobby Airport (HOU), 40 minutes from George Bush Intercontinental Airport (IAH), and with 25,000 sq. ft. of meeting and event space, the hotel is perfect for business Guests. Our University of Houston hotel is conveniently located for Houston attractions such as Reliant Stadium, Toyota Center, and Minute Maid Park. ... more   less 

Additional Information about Hilton University of Houston

Address: 4450 University Dr, Houston, TX 77204-2610
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $194 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton University of Houston 3.5*
Number of rooms: 86
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Priceline and Jetsetter so you can book your Hilton University of Houston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton University Of Houston Hotel Houston
Hilton University Houston
Hilton Houston
Houston Hilton
Hotel Style:
#22 Romantic Hotel in Houston
#23 Business Hotel in Houston
#57 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton University of Houston staff and other travellers.
6 questions
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San Antonio, Texas
over a year ago
Tampa, Florida
over a year ago
Newark, Delaware
over a year ago

See all questions (6)

Questions? Get answers from Hilton University of Houston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always attempt to secure a room on the upper top floor for quietness.”
  • Bed very comfortable, room clean 8th floor
  • Work table next to the bed
  • Stand up shower
 of 5 bubbles DrMarc9491, 12 Jan 2017 | Read review
“Upgrade if you can. Downtown view to the south. If you need a tub, request it. Not all rooms have them.”
 of 5 bubbles srstuff67, 3 Nov 2016 | Read review
“The higher the floor the better the view! You get the skyline behind the campus. So pretty!”
 of 5 bubbles lilodashort1, 30 Sep 2016 | Read review
“If you have solid HH status ask for an upgrade to one of their junior suites. They have a nice feel to them.”
 of 5 bubbles larryl14, 25 Sep 2016 | Read review
“Was told that not all rooms had been remodeled yet - front desk gave me one that was.”
  • On the right was the glass enclosed shower
 of 5 bubbles iluvryno, 5 Feb 2016 | Read review
5 of 5